I got the dress I'd ordered, it was really pretty but too big for me. I went to the shop to exchange it, I needed the dress for an event, they took my phone number and said the would come back to me w... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have always loved DV8. They have such a great selection of womens and mens clothing and footwear. DV8 provide excellent value for money.I wish they were in Cork city again as I miss the shop experie... Se mere
Easy to order, plenty of choice, competitive prices, and good discount, easy payment plan available. Arrived quickly, kept posted on delivery. Love my new pink Doc Marten sandals. 🙂
As a male, DV8 was a store that I assumed was a store for womens fashion. I was looking for a shirt for my daughters communion and was informed that DV8 had some lovely male clothes. I browsed their... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Shop the latest fashion online @ DV8. Latest Brands and Exclusive Lines updated daily.
Kontaktoplysninger
Unit 9, M12 Business Park, BT63 5WQ, Portadown, Storbritannien
- +44 7926 605 358
- info@dv8fashion.com
- dv8fashion.com
4,5
Fremragende
221 anmeldelser
Har besvaret 91 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very fast delivery
Very fast delivery, I ordered in the afternoon and received my package the following day. Great value too and good quality.
9. maj 2024
Uopfordret anmeldelse
Besvarelse fra DV8 Fashion
Hi Bria,
Thanks so much for taking the time to let us know about your positive experience.
Sorry for the late reply - we were not using Trustpilot at the time that you left your review, but now that we are, we thought it was important to work back through the reviews to answer as many as we can.
We hope you will shop with us again soon.
Kind regards,
DV8 Online Team
Perfect
The DV8 site was brought to my attention via a Google search. They sell products from a few brands that I like. I have come across the site a few times but never placed an order until April 2024. I was hesitant to purchase based on the lack of recent reviews and mixed experiences of existing reviews. However, my experience shopping here was fantastic. My order was placed on a weekend, dispatched on a Monday and delivered on Tuesday. The item was as pictured (colour, fit, length etc) and so no need to return. I would recommend that others give this site a chance. To the DV8 team - thanks for your efficient customer service.
30. april 2024
Uopfordret anmeldelse
Besvarelse fra DV8 Fashion
Hi CD,
Thanks so much for taking the time to let us know about your positive experience.
Sorry for the late reply - we were not using Trustpilot at the time that you left your review, but now that we are, we thought it was important to work back through the reviews to answer as many as we can.
We are delighted to know that we sell some of the brands that you like... we like them too ;-)
We hope you will shop with us again soon.
Kind regards,
DV8 Online Team
Is scamer stay away with scamer
Is scamer stay away with scamer
13. februar 2024
Uopfordret anmeldelse
Besvarelse fra DV8 Fashion
Hi,
Thanks for taking the time to leave us a review.
Sorry for the late reply - we were not using Trustpilot at the time that you left your review, but now that we are, we thought it was important to work back through the reviews to answer as many as we can.
You had ordered a pair of trainers from us.
When carrying out a quality inspection before dispatching them we had noticed an issue with the trainers.
We had attempted to contact you by email and also by phone at the time, to try to offer you a solution to this but we received no reply.
We then provided you with a full refund and a further email with an explanation.
Whilst we are very sorry that there was an issue with the trainers (a manufacturing defect beyond our control), we hope that you can see that we were vigilant in identifying this, and attentive in trying to reach out to you a number of times to resolve.
We are sorry that you are disappointed, but we hope that you can appreciate that this was somewhat beyond our control.
Should you need any further assistance please reply to your Confirmation Email.
Kind regards,
DV8 Online Team
Great service highly recommended
Ordered a superdry coat I've been desperate for but was too expensive in store, here it was half price!!!! Was delivered 3 days later!! Great service will definitely buy form here again:-)
21. december 2023
Uopfordret anmeldelse
Besvarelse fra DV8 Fashion
Hi bewick,
Thanks so much for taking the time to let us know about your positive experience.
Sorry for the late reply - we were not using Trustpilot at the time that you left your review, but now that we are, we thought it was important to work back through the reviews to answer as many as we can.
We are delighted to know that you got the Superdry coat that you were after... and at a great price
We hope you will shop with us again soon.
Kind regards,
DV8 Online Team
Positive customer feedback Livingston DV8
I want to give a shoutout too manny. Very charismatic helpful guy, picked me out some nice slippers for my mums Christmas, customer service 10/10 give that man a pay rise 💯
18. december 2023
Uopfordret anmeldelse
Besvarelse fra DV8 Fashion
Hi Nelsk,
Thanks so much for taking the time to let us know about your positive experience.
Sorry for the late reply - we were not using Trustpilot at the time that you left your review, but now that we are, we thought it was important to work back through the reviews to answer as many as we can.
We will be sure to share your positive feedback on Manny with the team and we hope that your mum liked her slippers.
We hope you will shop with us again soon.
Kind regards,
DV8 Online Team
Perfect
I read the other reviews and was a bit worried about ordering, but they were brilliant! Not only was customer service very good but I got the best price and super speedy delivery, and seeing as I live in Cornwall that's even more impressive. 100% recommend 👌
21. november 2023
Uopfordret anmeldelse
Besvarelse fra DV8 Fashion
Hi Jo,
Thanks so much for taking the time to let us know about your positive experience.
Sorry for the late reply - we were not using Trustpilot at the time that you left your review, but now that we are, we thought it was important to work back through the reviews to answer as many as we can.
We know that some people find it off putting when they read negative reviews and we are glad that you weren't put off by any that we have received - whilst we listen and react to all feedback, we don't believe that many of the negative ones are genuinely reflective of the overall service that we give and we are glad that you agree.
Research has shown that people are more inclined to leave a negative review than a positive one, so we appreciate you taking the time to leave us a positive one
With 54 Retail Stores in UK/ROI, we are a well established company with a reputation for great service and we are glad that your experience reflects that.
Thanks so much for shopping with us and remember Cornwall and DV8 are only a click away :-)
Kind regards,
DV8 Online Team
DV8 Belfast
A girl named Claire, who was working in the Belfast store, and has been for 4 years, was AMAZING when dealing with us. She was great at her job and was extremely friendly. She made sure we were taken care of to the best of her ability.
15. oktober 2023
Uopfordret anmeldelse
Besvarelse fra DV8 Fashion
Hi Amy,
Thanks so much for taking the time to let us know about your positive experience.
Sorry for the late reply - we were not using Trustpilot at the time that you left your review, but now that we are, we thought it was important to work back through the reviews to answer as many as we can.
We will be sure to share your positive feedback on Claire with the team.
We hope you will shop with us again soon.
Kind regards,
DV8 Online Team
Fantastic manager in downpatrick store…
Fantastic manager in downpatrick store and chole couldn't do more enough with me as I out of hospital for a while called in to buy sumthings excellent customer service Caroline Bradley x
26. august 2023
Uopfordret anmeldelse
Besvarelse fra DV8 Fashion
Hi Caroline,
Thanks so much for taking the time to let us know about your positive experience.
Sorry for the late reply - we were not using Trustpilot at the time that you left your review, but now that we are, we thought it was important to work back through the reviews to answer as many as we can.
We will be sure to share your positive feedback on Jack and Chloe with the team.
We hope you will shop with us again soon.
Kind regards,
DV8 Online Team
Great value for money and super fast delivery
Wasn’t sure whether to order after seeing trustpilot reviews (I hadn’t heard of the brand prior to a Google search) but £29.99 for the vans I wanted was too tempting. They arrived next day and they’re perfect - genuinely couldn’t fault the service and great value for money! Highly recommended!
3. august 2023
Uopfordret anmeldelse
Besvarelse fra DV8 Fashion
Hi Jenny,
Thanks so much for taking the time to let us know about your positive experience.
Sorry for the late reply - we were not using Trustpilot at the time that you left your review, but now that we are, we thought it was important to work back through the reviews to answer as many as we can.
We know that some people find it off putting when they read negative reviews and we are glad that you weren't put off by any that we have received - whilst we listen and react to all feedback, we don't believe that many of the negative ones are genuinely reflective of the overall service that we give and we are glad that you agree.
Research has shown that people are more inclined to leave a negative review than a positive one, so we appreciate you taking the time to leave us a positive one
With 54 Retail Stores in UK/ROI, we are a well established company with a reputation for great service and we are glad that your experience reflects that.
Thanks so much for shopping with us and we hope you will shop with us again sometime soon.
Kind regards,
DV8 Online Team
Wednesday 26th July Ballymoney store…
Wednesday 26th July Ballymoney store Northern Ireland. Received a cut to my neck after trying a jacket on. It did draw blood, the price tags need moving. I did report it to the staff. Please review where you put them.
26. juli 2023
Uopfordret anmeldelse
Besvarelse fra DV8 Fashion
Hi Ann,
Thanks for taking the time to leave us a review.
Sorry for the late reply - we were not using Trustpilot at the time that you left your review, but now that we are, we thought it was important to work back through the reviews to answer as many as we can.
We are very sorry to hear of your experience in trying on an item in our store.
I hope that you can appreciate that DV8 do not place the price tags on the garments that we sell - this is done by the manufacturer.
Nonetheless you are our customer and such we fully understand and acknowledge your concern. We will review your feedback and if any remedial action can be taken we will do so.
Should you have any outstanding issues regarding this please email us at info@dv8fashion.com with "TrustPilot 26/07/2023" in the subject line.
Kind regards,
DV8 Online Team
Money taken- no delivery
I placed an order and had a confirmation email. The next day they emailed saying that order had been cancelled as payment was not confirmed. The money has been taken from my account but I don’t have the order! No contact details for the company. Avoid!
6. juli 2023
Uopfordret anmeldelse
Besvarelse fra DV8 Fashion
Hi Jo,
Thanks for taking the time to leave us a review.
Sorry for the late reply - we were not using Trustpilot at the time that you left your review, but now that we are, we thought it was important to work back through the reviews to answer as many as we can.
Your Order, placed July 6th, was cancelled as the Payment did not pass the 3D Secure Anti-Fraud Screening on our Website.
The reason being that it took an unusually high number of attempts to correctly enter the correct card details during checkout. There were also two further significant issues, which we cannot disclose in this reply.
In terms of contacting us, we were contactable via reply to the email that you say that you had received, in addition to this we are contactable in the following ways;
- Reply to your Confirmation Email
- Reply to your Dispatch Confirmation Email
- Live Chat on our website
- Contact us section on our website
- Via any of our Social Media platforms.
Should you require any further assistance with this please feel free to reach out to us via any of the methods above where we will be happy to assist you further.
Kind regards,
DV8 Online Team
Terrible Service
Went in for a pair of vans checkered slipons the first time and I was left waiting for 10 minutes until they came back down and told me there's only 1 size nine as the other nine was sold with a size eight, second time I go in I asked for a pair of vans black and green in size nine left waiting for a while until they came down and said ohh can't find them, absolutely disgusting no coordination very careless staff I won't be shopping in their again especially for a pair of shoes.
14. juni 2023
Uopfordret anmeldelse
Besvarelse fra DV8 Fashion
Hi Davide,
Thanks for taking the time to leave us a review.
Sorry for the late reply - we were not using Trustpilot at the time that you left your review, but now that we are, we thought it was important to work back through the reviews to answer as many as we can.
Please accept our apologies for the negative experience which you have had in one of our stores.
It appears that on this occasion we have fallen short of our normally very high standards of Customer Service.
If there is ever anything that we can do to assist you, please feel free to email us at info@dv8fashion.com
Kind regards,
DV8 Customer Service Team
Disgusting
This is in regards to the Dv8 in Monaghan town. My friend went in today to buy a dress for a wedding. Was told she wasn’t allowed to bring shoes in changing room. Went out of changing rooms with dress on to try on the heels, and staff member approached her. She asked my friend did she need help with sizes, and then pointed to her stomach area saying “it just doesn’t do much for you in that area does it”. My friend was very upset and left the store with no purchase. The staff member was tall and blonde. Personally I am disgusted with this encounter, as I have worked in retail myself and this is just not acceptable. So many young girls have body dysmorphia and struggle with body confidence, hence why I’m leaving this review. Be kind, it’s not that hard, especially if you’re in retail. Otherwise leave your job.
20. maj 2023
Uopfordret anmeldelse
Besvarelse fra DV8 Fashion
Hi Liz,
Thanks for taking the time to leave us a review.
Sorry for the late reply - we were not using Trustpilot at the time that you left your review, but now that we are, we thought it was important to work back through the reviews to answer as many as we can.
Please accept our apologies for the negative experience which you have had in our Monaghan Town store.
It appears that on this occasion we have fallen short of our normally very high standards of Customer Service.
If there is ever anything that we can do to assist you, please feel free to email us at info@dv8fashion.com
Kind regards,
DV8 Customer Service Team
Terrible company - Reporting to BBB
Terrible company and I will be writing to the Better Business Bureau about this place. I ordered shoes which charged me for alleged 2 day shipping. I did not receive the shoes in 2 days. I didn’t even receive a confirmation email thanking me for placing the order initially. When I reached out to customer service, I was told that they were busy and that the shoes would be shipped out, still expecting 2 a day shipment, another 2 data past and I didn’t receive the shoe. I emailed again and customer service says that they mailed the shoes and that they emailed me. I never received an email. I let them know that I never received a receipt email for the purchase, not had I received a shipment confirmation email. I also asked about the sizing of the shoes before they sent the shoes to me and I told them to change the size based on what they told me because the website did not have a size chart, long story short, they regular, usps mailed me the shoes. They literally came in the shoebox. No packaging, just a taped up shoe box. They also came in the size that I ordered prior to speaking with them. When I reached to let them know that I want to exchange them, similar to other customers, they stop responding. The timeframe has not expired to exchange; however, the website claims that you need an email from them in order to exchange, so like the other customer, I’m afraid to send the shoe back because I may not get my money back. I will be contacting the Better Business Bureau though. As this shady business needs to be addressed. I’m tired of scammers and shady salespeople. Enough is enough
18. april 2023
Uopfordret anmeldelse
Besvarelse fra DV8 Fashion
Hi Drea,
Sorry for the late reply - we were not using Trustpilot at the time that you left your review, but now that we are, we thought it was important to work back through the reviews to answer as many as we can.
You have left this review against the wrong company.
As we advised you at the time that you first reached out to us - your purchase was with an entirely different company who are based in USA - dv8shoes.com
This company has no connection whatsoever to our company and so we would very much appreciate it if you would consider removing this review and submitting it against the correct business.
Kind regards,
DV8 Customer Service Team
Best staff
Best staff , very good Custumer service!! Fermoy store always clean and tidy!!
19. april 2023
Uopfordret anmeldelse
Besvarelse fra DV8 Fashion
Hi Jana,
Thanks so much for taking the time to let us know about your positive experience.
Sorry for the late reply - we were not using Trustpilot at the time that you left your review, but now that we are, we thought it was important to work back through the reviews to answer as many as we can.
It's great to hear your positive feedback on our Fermoy store - this just reaffirms what we already know... they are awesome... and so are our Fermoy customers :-)
Have a great day,
DV8 Customer Service Team.
Regarding the Castlebar store
Regarding the Castlebar store, I would really advice that the staff there at present should be replaced as quickly as possible , bother females are just absolutely the rudest 2 staff I have met in a very long time , my daughter and her friend went in shopping and they were followed around the shop untill they left , bar when they went into the changing which I went with them , they were whispering and literally on their backs whilst shopping ! I felt very intimidated and insulted that we were been watched as of we wer doing something wrong ! My daughter bought a dress and the red haired one followed her up to the checkout stood behind her untill she paid , then she walked right behind her untill she left the shop ! We will definitely not be returning to this store and it is very easy to understand why there is never any customers in there !! Disgraceful staff members
1. april 2023
Uopfordret anmeldelse
Besvarelse fra DV8 Fashion
Hi Pam,
Thanks for taking the time to leave us a review.
Sorry for the late reply - we were not using Trustpilot at the time that you left your review, but now that we are, we thought it was important to work back through the reviews to answer as many as we can.
Please accept our apologies for the negative experience which you have had in our Castlebar store.
If there is ever anything that we can do to assist you, please feel free to email us at info@dv8fashion.com
Kind regards,
DV8 Customer Service Team
Brilliant service
Brilliant service. Bought a pair of UGG sandals for my wife £15 cheaper than any other site. They are genuine and with all labels. Didn’t pay for express delivery but the free delivery was very quick- 3days and it was tracked via Royal Mail. Would definitely buy from this site again. Great service at a brilliant price
23. marts 2023
Uopfordret anmeldelse
Besvarelse fra DV8 Fashion
Hi Mr Slack,
Thanks so much for taking the time to let us know about your positive experience.
Sorry for the late reply - we were not using Trustpilot at the time that you left your review, but now that we are, we thought it was important to work back through the reviews to answer as many as we can.
In an age when people are so much more likely to share a bad experience, it is so encouraging to receive positive feedback - thank you so much.
We hope you will shop with us again soon.
Kind regards,
DV8 Online Team
FAKE levi's at £89! SHOCKING
Just received a partire of FAKE levi's 527, in fact the red back label do not say LEVI'S, and the quality of the jeans is very poor.
Very disappointing!
1. marts 2023
Uopfordret anmeldelse
Besvarelse fra DV8 Fashion
Hi Marco,
Thanks for taking the time to leave us a review.
Sorry for the late reply - we were not using Trustpilot at the time that you left your review, but now that we are, we thought it was important to work back through the reviews to answer as many as we can.
Firstly I can assure you that we are an Official Stockist of Levi and we do not sell fake products.
At the time of purchase we advised you that Levi ran a campaign whereby one in every 1,000 items that they produced had a blank Levi tab - this is something that dates back to the 1960s.
We had suggested Googling "Levi Blank Tab Campaign" if you felt that you needed to independently verify this. You are also free to query this with Levi themselves, who will verify that (a) we are an Official Stockist and that (b) the Blank Tab is intentional and not a fault.
The item that you have received is genuine and in fact more sought after because of the rare blank tab.
Customer Satisfaction is our main priority and if we can do anything more to assure you of any of the above please feel free to reply to our last email with you (02/03/2023 @ 10:06).
Kind regards,
DV8 Online Team
Very helpful in exchanging birthday…
Very helpful in exchanging birthday gift for my wife.
Dealt with Brian and Anthony over email in order to get issue sorted. Anthony ordered in correct size.
Saved the day - thx
13. februar 2023
Uopfordret anmeldelse
Besvarelse fra DV8 Fashion
Hi Aaron,
Thanks so much for taking the time to let us know about your positive experience.
Sorry for the late reply - we were not using Trustpilot at the time that you left your review, but now that we are, we thought it was important to work back through the reviews to answer as many as we can.
Thanks so much for the positive feedback.
We hope your wife loved her birthday gift. Don't forget to give us a try when the next one comes around.
Kind regards,
DV8 Online Team
Excellent service.
Placed an order for some Tommy kicks. They were sized in EU sizes so I ended up ordering the wrong size. Dealt with Anthony over email who sorted the whole thing out for me. Received my exchange and am very happy with them. Will shop again.
31. januar 2023
Uopfordret anmeldelse
Besvarelse fra DV8 Fashion
Hi Brian,
Thanks so much for taking the time to let us know about your positive experience.
Sorry for the late reply - we were not using Trustpilot at the time that you left your review, but now that we are, we thought it was important to work back through the reviews to answer as many as we can.
Thanks so much for the positive feedback. I remember sorting this out for you at the time and it was a pleasure.
Hope you will shop with us again soon and if you need any help with the sizing please get in touch.
Kind regards,
Anthony
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.