Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 3 ud af 5 stjerner

I got the dress I'd ordered, it was really pretty but too big for me. I went to the shop to exchange it, I needed the dress for an event, they took my phone number and said the would come back to me w... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I have always loved DV8. They have such a great selection of womens and mens clothing and footwear. DV8 provide excellent value for money.I wish they were in Cork city again as I miss the shop experie... Se mere

Bedømt til 5 ud af 5 stjerner

Easy to order, plenty of choice, competitive prices, and good discount, easy payment plan available. Arrived quickly, kept posted on delivery. Love my new pink Doc Marten sandals. 🙂

Bedømt til 5 ud af 5 stjerner

As a male, DV8 was a store that I assumed was a store for womens fashion. I was looking for a shirt for my daughters communion and was informed that DV8 had some lovely male clothes. I browsed their... Se mere

Virksomhedsoplysninger

  1. Shopping og mode

Skrevet af virksomheden

Shop the latest fashion online @ DV8. Latest Brands and Exclusive Lines updated daily.


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

221 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 91 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

Easy to find

Easy to find on the website and quick delivery.
Unfortunately they were just a tiny bit too small to be comfortable even though they were advertised as a size 12.
Had they been available in a bigger size I would have exchanged.
Shame as they were just what I was looking for and looked great on.

20. juni 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Paid extra for 1-2 day delivery

Paid extra for 1-2 day delivery. Item arrived 5 days later. Sent 2 messages to DV8 regarding refund for extra fee. Still no reply.

22. juli 2025
Uopfordret anmeldelse
DV8 Fashion-logo

Besvarelse fra DV8 Fashion

Hi Mr. McGuinness,

I’ve looked into this for you and can confirm that we’ve contacted you on three separate occasions regarding this order—once with an update and twice in response to your previous messages.

It’s possible that our replies may have been filtered into your Junk or Spam folder, depending on your email settings.

For your convenience, I’ve included the content of those email responses below.

Please don’t hesitate to reach out if you have any further questions or need additional assistance.



From: Orders orders@dv8fashion.com
Sent: 23 July 2025 08:39
To: Sean McGuinness *********@gmail.com
Subject: Order ID: 471115

Hi Sean,

Thank you for your recent order.

During our final quality check prior to dispatch, we identified an issue with the stitching on the toe of the right trainer.

As we’re committed to ensuring you receive products of the highest standard, we’ve decided not to send this pair and are currently sourcing a fresh replacement from one of our retail stores.

As a result, there will be a slight delay in dispatching your order. We expect to have the replacement pair ready by Friday, with delivery estimated for Monday, 28th July.

By way of an apology for the inconvenience, we’ve included a promo code for Free Shipping on your next order.

We appreciate your understanding and hope you agree that a short delay is preferable to receiving an item with a defect.

If you have any questions or need further assistance, please don’t hesitate to reply to your order confirmation email.

Kind regards,
DV8 Online Team



From: Info info@dv8fashion.com
Sent: 25 July 2025 15:39
To: Sean McGuinness *********@gmail.com
Subject: RE: I have a question about my order

Hi Sean,

Thanks for your message.

We sent you an email at 08:39 on July 23rd explaining that there would be a delay to the shipping of your order due to a quality issue.

We received your replacement pair today and they have shipped - you will have received an Order Shipped Email today. Delivery is estimated for Monday, 28th July.

We appreciate your understanding and hope you agree that a short delay is preferable to receiving an item with a defect.

If you have any questions or need further assistance, please don’t hesitate to reply to your order confirmation email.

Kind regards,
DV8 Online Team



From: Info info@dv8fashion.com
Sent: 28 July 2025 11:12
To: Sean McGuinness *********@gmail.com
Subject: RE: I have a question about my order

Hi Sean,

Thanks for your message.

We sent you an email at 08:39 on July 23rd explaining that there would be a delay to the shipping of your order due to a quality issue and a further response to your query submitted on July 25th.

We were able to source a replacement pair of trainers for you.
I can see that delivery happened this morning at 10:44.

We appreciate your understanding and hope you agree that a short delay is preferable to receiving an item with a defect.

If you have any questions or need further assistance, please don’t hesitate to reply to your order confirmation email.

Kind regards,
DV8 Online Team

Bedømt til 1 ud af 5 stjerner

Not Good

Ordered 3 pairs of Trainers...
Should of come 3-5days later...
8days later they came, on day 7 day of waiting for the Trainers to arrive, i got a email from DV8 saying they were having a sale, 2 pairs of trainers i ordered were alot less than what i paid, So i reached out to the Customer Services!!
I have never been so gobsmacked in all my days... Rude & unhelpful..
I'd just spent over £200 & i was told send them back AT YOUR COST & RE'ORDER YOU WANT THEM CHEAPER!!
Honestly.. In my book thats not how you do Good Business or Keep your customers!! Late Delivery, Charged for P&P, Get Rudely Spoken with C.S!!
If there was a Option to give No Stars I would!! Suffice to say Wont Be Shopping With DV8.
I have also kept screenshot of convo i had with C.S Should there be any queries!!
Answering Response from DV8..
Firstly.. my order Wasnt on a Bank Hols??
Second.. My order Wasnt Not delivered 1-2 day earlier... It came 8days later when it should of been far earlier... I think your looking at someone else dispatched Notice!!!
Third.. Respectable companies i've dealt with have refunded the difference as they Value there Customers!! As a happy customer is a returning customer!!
Fourth..If you review the conversation with customer services & you feel & think that was acceptable... Then i Standby EVERYTHING I HAVE WROTE!!
As Stated...
IF i could give No Stars I Would....
Response to Dv8 Reply....
Thats still incorrect!!!
Should you wish to publish anymore incorrect details i will be contacting trading standards and the onbudsman.
Your Company Has Got Bad Reviews...
I'm not the First & i'm sure i wont be the Last!!

15. juni 2025
Uopfordret anmeldelse
DV8 Fashion-logo

Besvarelse fra DV8 Fashion

Hi Jo,

Thank you for taking the time to leave a review. While we’re disappointed to hear that your experience didn’t meet expectations, we appreciate the opportunity to address your concerns.

Let me respond to each point individually:


DELIVERY;

Our website clearly states that orders placed by 3pm Monday–Friday are dispatched the same day. Orders placed after 3pm or over the weekend are shipped the next working day.
Your order was placed over the weekend, which preceded a Bank Holiday (also noted on our site), and was dispatched on Tuesday, 15th July.
Tracking confirms it was delivered the following day—Wednesday at 10:46am—one day ahead of the advertised 1–2 working day delivery window.


POSTAGE & PACKING CHARGE;

The £3.95 Express Shipping fee is clearly displayed both on our Delivery Information page and during checkout. We aim to be transparent about all charges.


RETURNS POLICY;

We understand your frustration regarding the price reduction after your purchase. However, like most retailers, we do not offer retrospective price adjustments.

To assist you whilst remaining within our policy, we suggested returning the original items for a refund, leaving you free to repurchase them at the new price if you wished.


LIVE CHAT COMMUNICATION:

Having reviewed the interaction, we’re confident that our agent provided accurate information regarding our returns policy.

While the outcome may not have been what you hoped for, the communication was courteous and professional throughout.

We’re genuinely sorry that your experience didn’t meet your expectations, but we hope the above clarifies our position.

If you have any further questions or unresolved concerns, please feel free to reply to your confirmation email—we’re always happy to help.

====================
In relation to your follow up;
====================

Hi Jo,

I’d like to provide some further clarification regarding your order:

Your order was placed on Saturday, 12th July at 08:49.

As advertised orders placed after 3pm on a Friday do not ship until the next Working Day.

As outlined in section 4b of our Delivery Information page, the Northern Ireland July Bank Holiday is listed as a non-postal day. We are based in Northern Ireland.

This year, the Bank Holiday fell on Monday, 14th July.

As your order was placed over the weekend preceding this bank holiday, it was dispatched on the next working day—Tuesday, 15th July.

On a 1–2 working day delivery service, the expected delivery date would have been on or before Thursday, 17th July.

According to tracking, your package was delivered on Wednesday, 16th July at 10:46am, which is one day ahead of schedule.

All of this information was clearly available on both our Delivery Information page and during the checkout process.

We’re confident that your order and subsequent queries have been handled professionally and courteously by our team.

We understand that your main concern relates to the request for a partial refund after two items you purchased were later reduced in price. As mentioned, our policy aligns with standard retail practice, and we do not offer retrospective price adjustments.

While we’re always here to help, we feel it’s important to resolve matters constructively and avoid prolonging the issue on public review platforms. If you have any genuine concerns that remain unresolved, please don’t hesitate to reply to your Order Confirmation email—we’ll be happy to assist.

Kind regards,
DV8 Online Team

Bedømt til 1 ud af 5 stjerner

Worse service the clothing range isn’t…

Worse service the clothing range isn’t the best either better shops to get kitted out better brands

22. juli 2025
Uopfordret anmeldelse
DV8 Fashion-logo

Besvarelse fra DV8 Fashion

Hi Julie,

Thank you for taking the time to share your thoughts with us — we’re really sorry to hear that your experience didn’t meet expectations.

We’re proud that many of our customers enjoy the service and style we offer in-store, so it’s disappointing to hear that we may have missed the mark in your case.

Your feedback is important to us, and we’d love the chance to understand more about what went wrong and how we can make things right.

If you’re open to it, please feel free to reach out to us directly at info@dv8fashion.com. We’d be more than happy to listen and help however we can.

Thanks again for getting in touch.

Warm regards,
The DV8 Customer Service Team

Bedømt til 2 ud af 5 stjerner

The dress was lovely but I had my…

The dress was lovely but I had my concerns that it was a returned item as there was no ribbon through the dress which is usually put through by AX Paris so you cannot wear it and send it back .
The postal service was awful too as it needs a signature unless you go online to change it so it can be put through your letter box!!!!

14. juli 2025
Uopfordret anmeldelse
DV8 Fashion-logo

Besvarelse fra DV8 Fashion

Hi Julie,

We are disappointed to read your review, particularly having provided you with a detailed response to your query.

We have confirmed to you that not all AX Paris items include the ribbon that you refer to (we invited you to verify this with AX Paris directly, who would have provided you with the same information).

We also provided you with a video showing a freshly delivered package of the same item that you ordered being opened. This showed an unopened seal on the AX Paris packaging and when opened the item did not have the ribbon that you refer to.

We are not only an official AX Paris stockist, but one of the largest stockists in the UK/Ireland and we very much assure you that the item was brand new and unopened when you received it.

Regarding the delivery service - you did select a 'Signed' service and so the courier would typically require a signature (they wouldn't put it through a letter box without obtaining the signature).

You can of course instruct the courier to leave the package without a signature, by following the link provided in your email.

Should you require any further information please feel free to reply to the last email that we had sent to you and we will be happy to help.

Kind regards,

DV8 Customer Service Team

Bedømt til 5 ud af 5 stjerner

Extremely happy with rare converse at a great price

I have worn monochrome converse all star hightops for many years, countless pairs in white. I don’t wear a lot of black and always wished to buy navy leather converse. Not only did I finally find them available on DV8 but they were discounted and delivered promptly. Extremely happy and will be ordering again. Thanks .

5. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent

Easy to order, competitively priced, excellent delivery and good quality items. Would recommend!

1. juli 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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