Ordered a personalised wine glass late on a Saturday evening. Received an email on Monday advising the glass had already been created and dispatched. Glass arrived Wednesday - parcel was well packaged... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered a product (personalised chopping board) from Dust and Things which when it arrived it had slight damage. I contacted them and within a matter of hours I had an e mail apologising and within... Se mere
I loved the item which I ordered but sadly, it didn't work properly. However, after I reported this, I was straight away sent a replacement which is perfect. Excellent and very friendly customer se... Se mere
I ordered a “midnight” Chuug tankard as a gift for a dear friend. It arrived within 2 days of ordering ! Fantastic ! The quality and attention to detail are excellent and I know my friend will be deli... Se mere
Virksomhedsoplysninger
Om Dust and Things
Skrevet af virksomheden
Kontaktoplysninger
Unit 20-23 Withey Court, Western Industrial Estate, CF83 1BF, Caerphilly, Storbritannien
- 03452221501
- support@dustandthings.com
- dustandthings.com
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Christmas purchases
I bought two of the personalised desk lamps for my grandsons and I am really pleased with my purchase. The lamps arrived earlier than I expected and were packed securely. Very happy!
Professional craftsmanship and excellent customer service
Excellent company and quality craftsmanship. The Christmas Eve boxes were professionally made and shipped timely. Customer service is outstanding. I highly recommend this company.
Graciella
Not impressed
Received my personalised lamp which was nothing like the picture. I emailed and told them and they made an excuse why it wasn’t like the picture. I had the same number of name letters as the one advertised so the name on my gift shouldn’t have been a quarter of the size.

Besvarelse fra Dust and Things
Easy to order
Easy to order, arrived quickly and very pleased with product, would use again.
Delivered promptly and items as…
Delivered promptly and items as advertised- very happy.
Great company to work with and excellent products
The customer service is wonderful! The custom inscription that I requested turned out perfectly and I was kept posted about my request. My questions were answered quickly and the item came very fast....much faster than expected. Dust and things is a great company to work with and the finished product was exactly how I wanted it to be!! Thank you, Dust and things staff!!
Lovely company to buy from!
So helpful with the changes I needed to an item, great communication throughout, super quick delivery and such a lovely quality product, would highly recommend buying from Dust and Things
Fantastic customer service
Fantastic customer service - they were so understanding and accommodating of my bespoke request for the personal engraving of the cheeseboard for a wedding gift and they ensured I received it on time. They did all they could to make sure I was happy with my order. Every time I buy anything from them, the products are super quality and they always give great service.
Classy Keepsake box
The keepsake box was beautiful and so classy. As a wedding gift for a friend they were very happy with this.
As someone who left it late to buy the present, I can only say the order was completed super quick and the delivery time was excellent. Another great item for a completely satisfied customer.
Great quality, great service.
I ordered multiple personalised items and they were all perfect and delivered quickly. They are of good quality and I will definitely be ordering from these guys again.
Keepsake box
Fantastic service, easy to order, quickly sent out, great gift for Daughters wedding.
Happy shopper!!
Wonderful personalized gifts that shipped and delivered to the USA in a super timely manner! Love the products and quality which is why I am a happy returning customer!!!
Easy to order a personalised item
Easy to order a personalised item, and the delivery was prompt.
Sounds a bit cheesy!
The personalised slate cheese board ordered for our friends 30th Wedding Anniversary was just perfect and our friends were really pleased with our gift!
Great gifts and service
The products look great on the website and that follows through to reality. I emailed to ask questions, the response was quick, informative, and really welcoming. My order arrived on time and well packaged. I also liked the personal touches that made me feel like a valued customer. There was a technical glitch with my order and when I contacted Dust & Things, their service was exemplary again. I was offered 2 options to resolve the issue with no fuss. I am thrilled with my order, would definitely buy from them again and highly recommend their service and products.
Lovely personalised chopping board
Lovely personalised chopping board. I’m sure the bride and groom will love it.
The delivery time was very good
The delivery time was very good, but the engraving was not as dark as the the boxes I purchased previously. The secret message on the inside of the box lid is upside down when you open the box. Sadly I am disappointed with the quality especially as the price had doubled since I purchased the other boxes 3 years ago.
Recommended
We’ve had 3 orders and the quality and service cannot be faulted. Definitely recommend
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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