Sar did a great job keeping me updated on the status of the order. The book arrived on time, just as he said it would. The guide is just what I’ve been looking for! I really appreciate how thoug... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
Good day , From the phone call with the respectful gentleman to the delivery was super smooth On the phone he offered his time to help and explain all details I needed as new to the instrument, T... Se mere
Dudukhouse offered excellent customer support! I am a student, and they offered me a student discount for my first duduk! I was very grateful. The shipping was perfect as well, and the packaging was d... Se mere
Virksomheden har svaret
I found Dudukhouse through Long & Mcquade after purchasing a duduk from them - I should've gone straight to the source. Delivery for my duduks / reeds has been extremely fast. One order mistakenly... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Dudukhouse is the largest online retailer of Armenian duduks, reeds, books, sheet music, and accessories. Our Canadian and Armenian offices ship worldwide fast with a 100% satisfaction guarantee.
Kontaktoplysninger
18 King St E, Suite 1400, M5C 1C4, Toronto, Canada
- (437) 889-8821
- hello@dudukhouse.com
- dudukhouse.com
4,9
Fremragende
209 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
A pièce of art
First of all the package is very well done, it make you confident as soon as your unboxing it. The duduk in itself is just amazing, you can see it by the quality of the wood, so don't be shy to spend a little more money to get something that it's worth the price. But the most important part is the reed that come with it, and i tell you that you won't be dissapointed. It as exactely the warming sound your are looking for. Thank you for selling such nice quality instrument.
3. november 2024
Besvarelse fra Dudukhouse
Thank you so much for your kind words, Sebastien! We’re thrilled to hear that you’re happy with your duduk and the quality of the reed. We take great pride in the craftsmanship and attention to detail, so it’s wonderful to know it’s resonated with you. Your satisfaction is our top priority, and we’re glad the experience from unboxing to playing has been positive. We truly appreciate your support and hope you continue to enjoy making beautiful music with your duduk! Don’t hesitate to reach out if you need anything else.
Goed en betrouwbaar!
Fijn bedrijf, met zeer hoge kwaliteit instrumenten van gerenommeerde bouwers. Top!
22. september 2024
Besvarelse fra Dudukhouse
Bedankt voor je geweldige beoordeling, Peter! We zijn ontzettend blij dat je tevreden bent met de kwaliteit van onze instrumenten en de service die we bieden. Het is voor ons een eer om samen te werken met gerenommeerde bouwers en om instrumenten van topkwaliteit aan te bieden. We waarderen je vertrouwen in Dudukhouse en kijken ernaar uit om je in de toekomst verder te helpen!
My experience was great
My experience was great. Love doing business with this company. Shipping is fast.
8. september 2024
Fascinating website with lots of…
Fascinating website with lots of resources for musicians. Highly recommended.
2. september 2024
I ordered three items
I ordered three items: a Gamish case, a premium reed, and a book. The Gamish case was good. It was not crafted perfectly, but it would do.
I have not received the book yet after 4 weeks.
The worst thing is the so-called premium Gamish. I order Gamishs from Armenia directly each for $20-30.
This one was over $100. The sound quality and playability are nothing near my 30% Gamishes. It's too expensive for the quality.
****************************************************************
An update on my review:
My original rating was 3 stars. Not sure how I put 2 stars. Sorry for that
Your quick reply and support impressed me, so it is already 4 stars for me.
As I said, the case is taking care of me just right. However, it could be more well-crafted, such as the symmetry of the dimensions.
The Reed sounds nice compared to other online ones I have ever bought. All I said was that I expected more of it at that price. I usually order batches of Reed directly from Armenia and the crafter. Usually, of every 10, 1-2 are very good. What I received from you as a premium is slightly above the average of a batch for which I spent around 300USD + shipping for 10 Reeds last time with an average quality of the one you sent.
But for viewers, I need to clarify that if online shopping is their only choice, your premium reed sounds much better than any reeds I bought online from websites, even the concert-quality at an average price of 70 USD. If I ever have to order online, you probably will be one of my options.
I will not return any items. But your offering the option was so kind of you. Thank you
31. juli 2024
Besvarelse fra Dudukhouse
Dear Farzin,
Thank you for bringing this to our attention. We apologize for the delay in receiving your book. Please track its progress using the FedEx tracking number provided in your order confirmation email.
Regarding the premium reeds and the case, we're sorry to hear about your dissatisfaction. We take pride in the quality of our products, including our reeds. However, we understand that preferences can vary, and we're committed to ensuring your satisfaction. If you're not completely happy with the reeds or cases, please feel free to return it for a full refund.
We appreciate your feedback and value your business. Please let us know how else we can assist you.
Best regards
Dudukhouse Team
Excellent Service
Excellent service. Prompt and helpful with questions. I appreciate the help getting the duduk expedited for an international trip. Thank you.
25. maj 2024
Good quality, but needs patience
The reeds are very well made, but of course they don't work imediately as the user wants. They need to be played, they need time to adjust to their user properly. Finding a good reed is allways a game of patience and brave experimenting.
2. juni 2024
Excellent company with outstanding…
Excellent company with outstanding service. I ordered a book that never arrived (international shipping). I contacted them and they sent another no questions asked (that one did arrive!). Thanks. I look forward to using them again in the future.
30. april 2024
The book arrived so quickly and as…
The book arrived so quickly and as described on the site.It was very well protected and packaged.
8. maj 2024
The quality of the materials is…
The quality of the materials is outstanding, and their customer service is highly responsive.
6. maj 2024
Soft reed great sound for beginners!
I’m super satisfied with the reed I got (soft). It has a great sound, excellent quality. Arrived within a week, nicely package!
My duduk is professional key A and the sound of the reed is even better than the ones that came with it - I’m impressed and will definitely be getting the other options.
3. maj 2024
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