Sar did a great job keeping me updated on the status of the order. The book arrived on time, just as he said it would. The guide is just what I’ve been looking for! I really appreciate how thoug... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Good day , From the phone call with the respectful gentleman to the delivery was super smooth On the phone he offered his time to help and explain all details I needed as new to the instrument, T... Se mere
Dudukhouse offered excellent customer support! I am a student, and they offered me a student discount for my first duduk! I was very grateful. The shipping was perfect as well, and the packaging was d... Se mere
Virksomheden har svaret
I found Dudukhouse through Long & Mcquade after purchasing a duduk from them - I should've gone straight to the source. Delivery for my duduks / reeds has been extremely fast. One order mistakenly... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Dudukhouse is the largest online retailer of Armenian duduks, reeds, books, sheet music, and accessories. Our Canadian and Armenian offices ship worldwide fast with a 100% satisfaction guarantee.
Kontaktoplysninger
18 King St E, Suite 1400, M5C 1C4, Toronto, Canada
- (437) 889-8821
- hello@dudukhouse.com
- dudukhouse.com
4,9
Fremragende
209 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
good resources
22. april 2024
Expensive, but this company is fast and knows there stuff
I felt the cost of the reed did not match the quality. I realize the debate of soft to hard is relative to the player, but the reed just did not meet my expectations. I will say this order came super fast, which was amazing. Also, your website was very informative and helpful...hence me going through you. Thank you
21. marts 2024
Quick and efficient
6. marts 2024
Supporting your musical journey!
This company is super helpful in getting beginners started. They do a great job of making English resources accessible to new learners. The Vamelo Aire set sounds like a true quality instrument and the 432 option is an awesome feature!
24. januar 2024
Very fast to say it was from Canada to…
Very fast to say it was from Canada to Switzerland !
4. december 2023
Easy site to find what you need
It was easy to determine which instrument would best suit my situation, plus it shipped *fast* and showed up without any damage.
Anyone I find who wants an awesome instrument will be directed here!
17. oktober 2023
More than chat!
Consistent follow-up of a chat, leading to an online, "get-started duduk lesson" at no cost :-) Before the conversatoin closed, I was also sent instructional material again at no cost.
3. november 2023
Dudukhouse: Gratitude in Harmony
I am delighted with the outstanding service from Dudukhouse. They not only responded promptly but also generously gifted me the book, enhancing my musical journey. This company’s commitment to customer satisfaction and love for music is truly commendable. I highly recommend Dudukhouse for their exceptional service and quality products.
Thank you, Dudukhouse!
3. november 2023
As has always been the case for me
As has always been the case for me, Dudukhouse did exactly what they said exactly when they said they would. The three reed case looks exactly like the picture and appears to be very well built. The body of the reed and the binding on the edges look different from my first reed. I’m looking forward to hear how it sounds. Based on my former experience with Dudukhouse, I’m sure it will be excellent. I’m excited about it!
24. oktober 2023
Amazing
Contenidos de calidad material instructivo acerca de este gran instrumento el duduk armenio
2. oktober 2023
Besvarelse fra Dudukhouse
¡Hola Jeans!
Agradecemos mucho tus amables palabras y estamos encantados de que encuentres nuestros contenidos instructivos sobre el duduk armenio de alta calidad. Nuestro objetivo es proporcionar a nuestros clientes recursos valiosos para que puedan aprender y disfrutar de este hermoso instrumento al máximo.
Si tienes alguna pregunta o necesitas más información en el futuro, no dudes en ponerte en contacto con nosotros. Estamos aquí para ayudarte en tu viaje musical con el duduk.
¡Gracias por tu apoyo y por elegir Dudukhouse!
Saludos,
El equipo de Dudukhouse
Besvarelse fra Dudukhouse
Hello Gökhan,
Thank you for your feedback! We're thrilled to hear that you found us responsive and that your shopping experience was met with fast and attentive shipping. Your satisfaction is our top priority.
If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!
Best regards,
The Dudukhouse Team
Besvarelse fra Dudukhouse
Hello Luca,
Thank you for your kind words and for choosing Dudukhouse! We're delighted to hear that you're pleased with our service and professionalism.
If you ever have more questions or need assistance in the future, please feel free to reach out. We're here to help and support your musical journey.
Wishing you wonderful moments with your duduk!
Best regards,
The Dudukhouse Team
Great customer service
Great customer service! My order was handled and delivered quickly (less than 10 days for North America shipping).
There was a mix-up in the process - I ordered a duduk reed in A but received a reed in D. I emailed the team and they responded within a few minutes, saying they'd send the correct reed right away and I could keep the one that came by mistake!
The overall quality looks good and I'm happy to work with Dudukhouse.
12. september 2023
Besvarelse fra Dudukhouse
Hello Michael,
Thank you for your kind words and for choosing Dudukhouse! We're thrilled to hear that you're satisfied with our customer service and the overall quality of your order.
We apologize for the mix-up with the duduk reed, but we're glad to hear that our team was able to promptly address the issue. Your satisfaction is our top priority, and we're committed to ensuring you have a great experience with our products.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help you on your musical journey. Enjoy your duduk playing!
Best regards,
The Dudukhouse Team
Very pleased with this purchase
I just received it right now. Very excited to see how it sounds.
Regarding the purchase process, everything went very well.
The delivery was speedy, although it was stuck for about a month by Spanish customs control. Although that has nothing to do with Duduk House, because, actually the flute was already from Canada to Spain, the day after the purchase. Incredible fast.
The instrument looks gorgeous, and fine exquisite finishes, The feel of the wood is super pleasant and the reed also has an incredible finish.
Everything looks better than in the images on the web.
Very pleased with this purchase. Now there's an exciting road ahead, to make justice on taking a good sound out of this amazing instrument.
14. august 2023
Besvarelse fra Dudukhouse
Hello Wes,
Thank you for sharing your feedback with us! We're delighted to hear that you're pleased with your recent purchase from Dudukhouse.
We understand that the customs delay was frustrating, but we appreciate your understanding that this was beyond our control. We always strive to ensure a smooth buying process, and we're glad that the delivery was otherwise speedy.
It's fantastic to know that you find the instrument gorgeous with exquisite finishes. Duduks are indeed special instruments, and they often exceed expectations when it comes to their appearance and craftsmanship.
Now that you have this amazing instrument in your hands, we wish you an exciting and rewarding journey as you explore and create beautiful music with it. If you ever have questions or need assistance along the way, please don't hesitate to reach out to us.
Thank you for choosing Dudukhouse, and we hope you thoroughly enjoy your duduk!
€17 de frais à la réception du colis
€17 de frais à la réception du colis. Ajouté au prix d'achat, c'est honteux.
EDIT: Une réponse très rapide et un remboursement des frais de douane. J'apprécie l'honnêteté et ferai encore des achats chez vous. Merci.
27. august 2023
Besvarelse fra Dudukhouse
Cher Damien,
Nous sommes vraiment désolés d'apprendre votre expérience avec les taxes d'importation, et nous comprenons votre frustration. Veuillez comprendre que ces taxes sont imposées par les autorités douanières locales et sont hors de notre contrôle.
Cependant, nous attachons une grande importance à votre satisfaction et souhaitons rectifier la situation. Nous avons déjà traité le remboursement des €17 que vous avez payés, car nous considérons que votre satisfaction à 100 % est notre priorité absolue. Vous devriez voir cette somme créditée sur votre compte au cours des prochains jours ouvrables.
Si vous avez d'autres questions ou préoccupations, n'hésitez pas à nous contacter.
Merci pour votre compréhension et pour nous donner l'occasion de nous rattraper.
Cordialement,
Dudukhouse
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