Druot is good but I would like to save my history of favourite bids with finall prices in my profile and this is still impossible…
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Não importa comprar na Drouot se depois os transportes para fora de França ficam mais caros do que apanhar um avião e ir levantar pessoalmente. Os serviços de transporte que recomendam estão comp... Se mere
Virksomheden har svaret
J’ai eu une excellente expérience avec Drouot Estimations. L’équipe est très professionnelle, en tout point .l'accueil est aimable Les commissaires priseur prennent le temps d’expliquer clairement... Se mere
Virksomheden har svaret
Absoluter Betrug, die angegebene Nummer existiert nicht. Die Adresse gehört zu einer KFZ Werkstatt. Und bei Anfragen über Email wird garnicht reagiert. Dazu kommt dass die Artikel auf 14 verschied... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Première place de marché de l'art depuis 1852, Drouot est le lieu privilégié de transmission des œuvres d’art et objets chargés d’histoire(s), animé par un réseau de commissaires-priseurs. Source d’inspiration intemporelle, l’univers Drouot, à la fois physique et digital, met le monde des enchères à la portée de tous. L'Hôtel Drouot organise des ventes aux enchères au cœur de Paris mais aussi en ligne sur Drouot.com, réunissant collectionneurs et amateurs d'art du monde entier.
Kontaktoplysninger
Rue Drouot 9, 75009, Paris, Frankrig
- drouot.com
3,7
Middel
37 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Drouot
Thank you for your feedback! The Drouot team does everything possible to ensure you have a positive experience. See you soon on Drouot.com!
A very clear and easy website to use
A very clear and easy website to use. Well organized.
26. marts 2026
Besvarelse fra Drouot
Thank you for your feedback! We’re delighted that you enjoyed this experience. See you soon on Drouot.com!
I think it's honest.
26. marts 2026
Besvarelse fra Drouot
Thank you for your feedback! We’re delighted that you enjoyed this experience. See you soon on Drouot.com!
Besvarelse fra Drouot
Thank you for your feedback! We’re delighted that you enjoyed this experience. See you soon on Drouot.com!
Druot is good but I would like to save…
Druot is good but I would like to save my history of favourite bids with finall prices in my profile and this is still impossible…
25. marts 2026
Besvarelse fra Drouot
Hello, thank you for your feedback.
At present, results for lots you have marked as favourites are accessible via the “Results” tab; however, please note that this information is only available for a limited period and is not stored indefinitely.
Currently, only lots for which you have placed a successful bid (adjudications) remain permanently available in your “Adjudications” section.
Kind regards,
The Drouot Team
Besvarelse fra Drouot
Thank you for your feedback! We’re delighted that you enjoyed this experience. See you soon on Drouot.com!
Besvarelse fra Drouot
Hello, thank you for your feedback, which helps us to continuously improve our customer service. See you soon on Drouot.com! The Drouot Team
One of the best online auction…
One of the best online auction platforms. Superior interface and very user friendly
22. februar 2026
Besvarelse fra Drouot
Thank you for your feedback! We’re delighted that you enjoyed this experience. See you soon on Drouot.com!
I don't like a service at all
I don't like a service at all , as a buyer from overseas, from United States. I can't pay online or by card. Even small amount. The auction, or DROUOT forced !!! me to pay through bank to bank direct transfer only. ! Which is very inconvenient and more expensive ! There's no options to pay easy, secure ways on line or debit/credit card or PayPal or Revolut, or any other electronic means. ONLY by bank transfer. I work all day long and don't have time even on lunch break.
I need physically to go to my local bank , during the weekdays working hours, drop my work or take day off during the bank's operating hours. (Banks are closed on weekends.) Also...moreover the bank is chargeing significant fees for transfer. That's extra money, plus forced separate charges for shipping from outside companies, plus customs tariffs on the top of auction fees. So, in this case doesn't make sense to participate in auctions at all , and use yuor platform. What do yoh think ? maybe, in the future, we'll not buy at all...
22. februar 2026
Besvarelse fra Drouot
Hello,
We have taken your message into consideration and understand the difficulties you are experiencing regarding payment methods. The Drouot.com platform acts as an intermediary between auction houses and bidders. As such, the terms of payment, including the accepted payment methods, are defined solely by each auction house. We invite you to contact the auction house(s) where you made your purchases directly to obtain details about the payment solutions offered, any alternatives, and for any suggestion relating to their services.
Kind regards,
The Drouot Team
Molto positiva
22. februar 2026
Besvarelse fra Drouot
Thank you for your feedback! We’re delighted that you enjoyed this experience. See you soon on Drouot.com!
Besvarelse fra Drouot
Hello,
We have duly noted your message. You can increase your bidding limit in two ways. First, you can raise your limit by registering your credit card and then clicking the “Increase my bid limit” button. If this button does not appear, you may also contact the relevant auction house directly to request an increase in your bidding limit.
Kind regards,
The Drouot Team
Loris Marazzi Tutto falso !!
Sono Loris Marazzi
State vendendo delle sculture che scrivete essere state fatte da me Loris Marazzi.
-Punto uno, Non le riconosco come tali.!
Non avete una fattura che certifica che sono state fatte da me.
-e Terzo vengono comunque messe in vendita a un prezzo che non è neanche la metà del costo del legno.!
-Mi state creando un danno d'immagine restando poi queste false informazioni visibili su Google.
Le mie sculture partono da euro 1600 a 70.000 mila euro.
-Non è Onesto questo comportamento.
Se non sono accompagnate da una fattura autentica da me firmata vanno rimosse . Aspetto una vostra risposta nel minor tempo possibile.
Loris Marazzi
17. februar 2026
Uopfordret anmeldelse
Besvarelse fra Drouot
Dear Mr. Marazzi,
First of all, we are sorry for the inconvenience this situation may have caused you.
Please note that Drouot is only an intermediary platform. The lots and their descriptions are provided directly by the auction houses organizing the sales.
To allow us to review this matter, please contact our support team at info@drouot.com, indicating if possible:
- The name of the auction house
- The lot number(s) concerned
- The name and date of the sale
Our team will promptly investigate the situation with the auction house involved.
Kind regards,
The Drouot Team
Kein Service nach Bezahlung der Ware! Unseriös, nie wieder!
Im Dezember 2025 haben wir zwei teure Uhren ersteigert. Nach Bezahlung haben wir um Verpackung gebeten, damit wir das Paket, über unseren Werte-Logistiker, nach Deutschland abholen lassen können. Dies wurde abgelehnt: "Die Firma verpackt nicht"! Da dies nicht aus den Kaufkonditionen ersichtlich war, wurde um Ausnahme gebeten, ein kleines Paket fertigzustellen damit wir es noch für Weihnachten erhalten. Dies wurde nochmals verweigert! Auf direktes Anschreiben an die Geschäftsleitung, beim erstmaligen Einkauf eine Ausnahme zu machen, und die zwei kleinen Artikel (es handelte sich ja nicht um große sperrige Ware) in einen Karton einzupacken, haben wir KEINERLEI Antwort erhalten. Es mußte dann eine sehr teurer, fremder Service "MBE" für das Verpacken und das Verschicken für Euro 150,00 beauftragt werden, was letztendlich zur Folge hatte, dass erst im Ende Januar 2026 die Auslieferung, der bezahlten Ware, erfolgte. Erwarten Sie keinerlei Service oder Hilfeleistung, wenn Sie erst einmal Ihre Rechnung bezahlt haben! Wir können nur sagen, dass wir dieses Geschäftsgebaren mehr als unseriös empfinden, und können nur abraten hier einzukaufen!
Nachtrag zur Drouot Stellungnahme vom
5. Februar 2026:
Vielen Dank für Ihre Stellungnahme. Der Kauf wurde direkt bei Drouot Estimations getätigt! Unser direkter Schriftwechsel mit, und an die Drouot Estimations Geschäftsleitung, wurde nicht beantwortet! Die Beschwerde richtet sich nicht gegen ein anderes Auktionshaus, welches über Drouot versteigert, denn die Ware wurde direkt bei Drouot Estimations erworben! Die vielen Telefonate und der SW mit dem Drouot Sekretariat, mit der Bitte, uns, die bei Drouot Estimations erworbene, bezahlte Ware, zur Abholung, zu verpacken, waren ohne Erfolg, die letzte E-Mail an die Geschäftsleitung wurde erst gar nicht, trotz Erinnerung, beantwortet! Wäre das kleine Paket zur Abholung, für unseren Wertelogistiker, fertig gemacht worden, wäre es noch vor Weihnachten 2025 angekommen und wir hätten nicht den teuren Service von MBE beauftragen mūssen. Damit haben wir 80,00 Euro mehr bezahlen müssen, und die Artikel, durch die Verzögerung, erst im Januar 2026 erhalten!
29. januar 2026
Uopfordret anmeldelse
Besvarelse fra Drouot
Dear Sir/Madam,
We sincerely regret your dissatisfaction and understand your frustration regarding the handling and shipping of your lots.
Please note that Drouot.com acts as an intermediary: packaging, collection, and shipping are managed directly by each auction house according to their own policies.
However, we encourage you to share your experience with our support team at info@drouot.com, specifying the name of the auction house involved, so it can be logged and reviewed. Feedback like yours helps us monitor and improve service quality.
Kind regards,
The Drouot Team
Not for the light hearted
It’s great because you get access to a large number of auctions. It’s terribly difficult because you’re dealing with individual auction houses, each with their own rules etc. There is no coordinated shipping, it’s a real headache following up on purchases. There is no centralized service to track your purchases, shipping and delivery. There is no recourse if the Chanel brooch you bought at the auction turns out to be fake. Also the arrogance of French auction houses can be challenging, definitely not a service industry. I’d say as an individual stay away, as a collector it gives opportunities you’d not have otherwise. It’s also expensive. You’re better off dealing with online reseller sites like eBay, and others.
20. januar 2026
Besvarelse fra Drouot
Thank you for your feedback, which helps us improve our services for our clients. We understand that dealing with multiple auction houses can be challenging, and we take your comments and suggestions into consideration to enhance our offerings.
For any questions or concerns, please contact info@drouot.com
Best regards,
The Drouot Team
Very nice
Very nice! I am happy to find there rare timeless pieces and for a good price!
20. januar 2026
Besvarelse fra Drouot
Thank you for your feedback! We’re delighted that you enjoyed this experience. See you soon on Drouot.com!
J’ai eu une excellente expérience avec…
J’ai eu une excellente expérience avec Drouot Estimations. L’équipe est très professionnelle, en tout point .l'accueil est aimable Les commissaires priseur prennent le temps d’expliquer clairement leurs évaluations.
Le service d’estimation est rapide et fiable, que ce soit pour des objets d’art, des bijoux ou du mobilier.
Je recommande vivement Drouot Estimations à toute personne souhaitant faire évaluer des biens en toute confiance !
21. januar 2026
Uopfordret anmeldelse
Besvarelse fra Drouot
Merci pour votre témoignage, nous sommes ravis que votre expérience avec Drouot Estimations ait été positive !
L’équipe Drouot
Visualisation des enchères secrètes par les maisons de ventes
Je constate que certaines maisons de ventes modifient plusieurs fois le descriptif des lots avant la vente, ce qui leur permet de visualiser les enchères secrètes qui ont été placées. Ce n’est absolument pas déontologique et devrait être réglementé.
17. januar 2026
Uopfordret anmeldelse
Besvarelse fra Drouot
Bonjour,
Nous prenons en considération votre commentaire.
Les mises à jour des descriptifs avant la vente visent à améliorer l’information des acheteurs.
Par ailleurs, nous vous assurons que les maisons de ventes n'ont en aucun cas accès aux montants des enchères automatiques déposées ni aux données personnelles des déposants.
Pour toute question concernant les règles de confidentialité, nous vous invitons à contacter info@drouot.com.
Bien à vous,
L’équipe Drouot
Rende fruibile e piacevole la ricerca…
Rende fruibile e piacevole la ricerca di opere
17. december 2025
Uopfordret anmeldelse
Besvarelse fra Drouot
Thank you for your feedback! We’re delighted that you enjoyed this experience. See you soon on Drouot.com!
Great selection of auctions
Great selection of auctions. Very easy and improved viewing of the lots. Simple registration for an auction. Right amount of reminders, so you are not flooded with emails.
9. december 2025
Uopfordret anmeldelse
Besvarelse fra Drouot
Thank you for your feedback, we’re delighted that you enjoyed this experience! See you soon on Drouot.com!
It was easy to place an absentee bid
It was easy to place an absentee bid, ensuring that I was able to acquire the lot that interested me
6. december 2025
Uopfordret anmeldelse
Besvarelse fra Drouot
Thank you for your feedback, we’re delighted that you enjoyed this experience! See you soon on Drouot.com!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.