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Dragonpass Anmeldelser 295

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TrustScore 4 ud af 5

3,9

Softwarevirksomhed
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I traveled from OR Tambo (Johannesburg, South Africa) to Heathrow and used my Dragonpass for the first time. I was pleasantly surprised at how quick and easy I was able to register on the app and my e... Se mere

Bedømt til 1 ud af 5 stjerner

So you are making a connection at North terminal Gatwick and have a 4 hour layover but none of the lounges will let you in until 3 hours before your flight leaves. Bizarrely once you are in the lounge... Se mere

Bedømt til 5 ud af 5 stjerner

I used my Dragonpass to access the Travel Club Lounge at KLIA 2. The staff explained the process very well and was very professional. He even gave me a slip of paper with the Wifi Address and Passwo... Se mere

Bedømt til 5 ud af 5 stjerner

Efficient entry and relaxing time before our flight. Manchester terminal 2 Escape lounge. Thanks to Mo the bar attendant who was extremely helpful and attentive. Smiling and joking with customer... Se mere

Virksomhedsoplysninger

  1. Softwarevirksomhed

Skrevet af virksomheden

Dragonpass is your gateway to a better travel experience. We connect travellers to a global network of airport lounges, dining, Fast Track security, and lifestyle benefits — all in one easy-to-use app. Whether you're flying for business or leisure, Dragonpass gives you access to comfort, convenience, and exclusive perks at every stage of your journey. Trusted by major banks, airlines, and travel partners worldwide, we’re here to make travel smoother, smarter, and more rewarding.

Kontaktoplysninger

3,9

God

TrustScore 4 ud af 5

295 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 58 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 2 ud af 5 stjerner

not enough food 😩

3. februar 2026
Uopfordret anmeldelse
Dragonpass-logo

Besvarelse fra Dragonpass

Hello Froilan,

I am sorry to hear that there was not enough food at the lounge that you visited.

To ensure we can carefully assess your concerns and respond appropriately, we have requested some further information from you.

Once we receive it, a member of our team will contact you directly to provide additional support and discuss this with you in more detail.

Best regards,
Dragonpass Customer Experience Team

Bedømt til 4 ud af 5 stjerner

It was comfortable

It was comfortable, and there are several lounges at the Bangkok airport.

however, it will be nice if the accompanying guest can be admitted as well, instead of limiting to the sole card holder.

1. februar 2026
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

I get access to the lounge but was not…satisfied with the exclusion conditins

I get access to the lounge but was not expecting exclusions like wine. Access is access why such exclusions.

26. januar 2026
Uopfordret anmeldelse
Dragonpass-logo

Besvarelse fra Dragonpass

Good Afternoon,

I am sorry to hear that you were not satisfied with the experience at the lounge that you visited.

To help us review your concerns fully and provide an accurate response, we have asked for some additional information from you.

Once we receive these details, a member of our team will reach out directly to assist you further and discuss the matter in greater detail.

Best regards,
Dragonpass Customer Experience Team

Bedømt til 5 ud af 5 stjerner

Access to lounges fantastic

Access to lounges fantastic. Good price at renewal i always get the 8 pass option.
Lounges pretty good overall with good food and drink options available

29. januar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

My first experience using the dragon pass

My first experience using the dragon pass is a little bit of disappointed, in the app notes for entitlements can be used for both cardholders and guest, so I still have 2 entitlements and i want to used is for me and my husband but they say it can only used for 1 cardholder only, correct me if this is a misunderstanding in using dragon pass, because of it I still use lounge key access for my husband . And for the lounge in Changi airport T4 Blossoms the lounge is limited food and beverages, the place is a bit sad in my opinion

26. januar 2026
Uopfordret anmeldelse
Dragonpass-logo

Besvarelse fra Dragonpass

Good Afternoon,

I am sorry to hear that you are disappointed with your entitlements and your experience with the lounge that you visited.

To help us review your concerns fully and provide an accurate response, we have asked for some additional information from you.

Once we receive these details, a member of our team will reach out directly to assist you further and discuss the matter in greater detail.

Best regards,
Dragonpass Customer Experience Team

Bedømt til 5 ud af 5 stjerner

The access using Dragon Pass was smooth…

The access using Dragon Pass was smooth and fast as usual, the airport lounge, of T2 was a good expereince for us with quite a spread of breafast foods. Customer services of the front desk, servicing area were up to our satisfaction.

15. januar 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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