It was such a joy to interact with Catalina from Douglas & Gordon. She tirelessly tried to find the right options for me last year, and when I came back looking again this year, she simply picked up w... Se mere
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Se, hvad kunderne siger
We worked with Matthew Williamson to sell our flat in Putney. He was great to work with -- really responsive to calls and messages. He showed our flat and was able to get us a quick offer. When that o... Se mere
Virksomheden har svaret
We recently asked Olivia Pennie to help sell our house having failed the previous year to do so with another estate agents. She made the whole process really easy and we were really impressed with how... Se mere
Virksomheden har svaret
Elouise and Sam have been excellent is helping me with my move from family home to my first rental. They have both gone above and beyond helping with referencing, getting my new home sorted and answer... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Ever since we opened our first office off Sloane Square in 1958 we’ve been dedicated to giving our customers the confidence to make life-changing decisions with certainty and peace of mind. Inspiring confidence is what we do. It's what gets us out of bed each morning. It pushes us to constantly innovate so we can provide property services that go further, dig deeper and get better results for our London clients.
Kontaktoplysninger
41 Paradise Walk, SW3 4JL, London, Storbritannien
- 0207 963 4600
- marketing@dng.co.uk
- douglasandgordon.com
4,7
Fremragende
342 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 85 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Gazumped Sale
I got gazumped so beware as this firm seems comfortable employing this tactic.
My offer was already accepted by the seller but the firm continued to market the listing online until a better offer came along. I feel like my offer has been used as a negotiation pawn to obtain a better deal for the seller.
It is a sour experience for any first time buyer so proceed with caution if you see this agency, and especially if Rob Stanley is the leading agent
5. august 2026
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Besvarelse fra Douglas & Gordon
We're sorry to hear you were disappointed with your experience.
We take all feedback seriously and appreciate you taking the time to leave a review.
Best wishes,
The D&G Team
It was such a joy to interact with…
It was such a joy to interact with Catalina from Douglas & Gordon. She tirelessly tried to find the right options for me last year, and when I came back looking again this year, she simply picked up where we left off and continued helping without missing a beat. She genuinely cares about her customers regardless of the outcome, provides outstanding support, and stays flexible while juggling multiple properties. I would definitely recommend her!
5. august 2026
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Besvarelse fra Douglas & Gordon
Thank you so much, Ulzhan, for your wonderful review.
We’re delighted to hear Catalina provided such outstanding support throughout your property search. Her dedication, flexibility and genuine commitment to helping clients are qualities we value highly, so it’s wonderful to know she was able to pick up where you left off and continue supporting you so seamlessly.
Thank you for your recommendation. We’ll be sure to pass your kind words on to Catalina.
Best wishes,
The D&G Team
Ciarnan has been brilliant throughout…
Ciarnan has been brilliant throughout the whole process. He organised viewings for us really quickly and was incredibly knowledgeable about the property, answering all of our questions without hesitation.
From making our offer through to it being accepted and getting everything sorted for referencing, he was always responsive, helpful and kept us updated every step of the way. He made what is usually a very stressful process feel smooth and straightforward.
We couldn’t have asked for a better experience and would highly recommend Ciarnan Spellman from Douglas & Gordon to anyone looking for a professional, knowledgeable and proactive estate agent.
31. juli 2026
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Besvarelse fra Douglas & Gordon
Thank you so much, Mimi, for your wonderful review.
We’re delighted to hear Ciarnan made your experience such a positive one. His responsiveness, knowledge and proactive approach are qualities we value highly, so it’s fantastic to know he kept everything moving smoothly and made the process feel straightforward from your first viewing through to referencing.
Thank you for your recommendation. We’ll be sure to pass your kind words on to Ciarnan.
Best wishes,
The D&G Team
Hannah Field has been very professional…
Hannah Field has been very professional and worked hard to achieve the objectives required on my purchase in a very timely manner. Thank you!
10. juli 2026
Uopfordret anmeldelse
Besvarelse fra Douglas & Gordon
Thank you so much, Alexis, for your wonderful review.
We’re delighted to hear Hannah provided such professional support throughout your purchase and worked hard to achieve the best outcome in a timely manner. Delivering a smooth and efficient experience for our clients is exactly what we strive for.
Thank you for your kind words. We’ll be sure to pass your feedback on to Hannah.
Best wishes,
The D&G Team
Great experience in Putney
We worked with Matthew Williamson to sell our flat in Putney. He was great to work with -- really responsive to calls and messages. He showed our flat and was able to get us a quick offer. When that offer unfortunately fell through, he got us another offer after showing the flat all weekend. He was proactive and helped keep the sale process going smoothly.
27. juli 2026
Uopfordret anmeldelse
Besvarelse fra Douglas & Gordon
Thank you so much, Brogan, for your wonderful review.
We’re delighted to hear Matthew made your selling experience such a positive one. His responsiveness, proactive approach and dedication to achieving the best outcome for our clients are qualities we value highly, so it’s fantastic to know he kept the process moving smoothly, even after the initial offer fell through.
Thank you for your kind words. We’ll be sure to pass your wonderful feedback on to Matthew.
Best wishes,
The D&G Team
Finding a new place to live can be…
Finding a new place to live can be stressful especially when agents don’t call back, cancel viewings at the last minute etc but Delilah was incredible and a refreshing change. She could not have been more communicative or helpful. Thanks so much Delilah
21. juli 2026
Uopfordret anmeldelse
Besvarelse fra Douglas & Gordon
Thank you so much, Joanne, for your wonderful review.
We’re delighted to hear Delilah made your property search such a positive experience. Her communication, reliability and commitment to supporting our clients are qualities we value highly, so it’s fantastic to know she was able to make what can often be a stressful process feel much easier.
Thank you for your kind words. We’ll be sure to pass your wonderful feedback on to Delilah.
Best wishes,
The D&G Team
Highly recommended
Had a great experience with this company, made my life infinitely easier as well as having a fabulous agent Delilah who took me through everything!
24. juni 2026
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Besvarelse fra Douglas & Gordon
Thank you so much, Martin, for your wonderful review.
We’re delighted to hear you had such a positive experience with Douglas & Gordon. It’s fantastic to know Delilah made the process so much easier for you, guiding you through every step with such excellent support and service.
Thank you for your recommendation. We’ll be sure to pass your kind words on to Delilah.
Best wishes,
The D&G Team
All the Westminster team
All the Westminster team, especially Edward and Harry made sure the process turned from normally complicated to smooth and easy. They were responsive and helpful throughout, with Edward going twice to the property for a viewing to answer my concerns and questions.
Make sure you work with them if you ever want to sell or rent!
17. juli 2026
Uopfordret anmeldelse
Besvarelse fra Douglas & Gordon
Thank you so much, Marc, for your wonderful review.
We’re delighted to hear Edward, Harry and the Westminster team made your experience such a smooth and straightforward one. Their responsiveness, professionalism and commitment to going the extra mile for our clients are qualities we value highly, so it’s fantastic to know Edward took the time to address all of your questions and concerns.
Thank you for your recommendation. We’ll be sure to pass your kind words on to Edward, Harry and the rest of the Westminster team.
Best wishes,
The D&G Team
Excellent team and service!
Elouise and Sam have been excellent is helping me with my move from family home to my first rental. They have both gone above and beyond helping with referencing, getting my new home sorted and answering all of my questions no matter how dumb. I would highly recommend Douglas and Gordon. I love their use of WhatsApp as a method of communication. It’s worked a treat.
17. juli 2026
Uopfordret anmeldelse
Besvarelse fra Douglas & Gordon
Thank you so much, Julia, for your wonderful review.
We’re delighted to hear Elouise and Sam made your move into your first rental such a positive experience. Their dedication, clear communication and willingness to go above and beyond to support our clients are qualities we value highly, so it’s fantastic to know they were able to guide you through every step of the process.
We’re also pleased to hear you found our WhatsApp communication helpful. Thank you for your recommendation, and we’ll be sure to pass your kind words on to both Elouise and Sam.
Best wishes,
The D&G Team
Big thanks to Elouise
Big thanks to Elouise! She was professional, patient, and helpful throughout the entire process - from flat viewing to contract signing and beyond.
18. juni 2026
Uopfordret anmeldelse
Besvarelse fra Douglas & Gordon
Thank you so much for your wonderful review.
We’re delighted to hear Elouise provided such professional, patient and helpful support throughout your journey, from your first viewing right through to contract signing and beyond. It’s fantastic to know she helped make the whole process such a positive experience.
We’ll be sure to pass your kind words on to Elouise. Thank you again for choosing Douglas & Gordon.
Best wishes,
The D&G Team
Ed was a great help throughout the…
Ed was a great help throughout the whole process. Very knowledgable and friendly at the viewing and responsive with any follow up queries. He made the whole flat hunting process a lot easier!
1. juni 2026
Uopfordret anmeldelse
Besvarelse fra Douglas & Gordon
Thank you so much, Kate, for your lovely review.
We’re delighted to hear Ed made your flat search such a positive experience. His knowledge, friendly approach and responsive communication are qualities we value highly, so it’s wonderful to know he helped make the process much easier for you.
We’ll be sure to pass your kind words on to Ed. Thank you again for choosing Douglas & Gordon.
Best wishes,
The D&G Team
Catalina found us a great property!
Catalina found us a great property!
We are coming to the end of our tenancy found through D&G so wanted to shout-out Catalina for getting us through the process seamlessly! We will be using their services again!
15. juli 2026
Uopfordret anmeldelse
Besvarelse fra Douglas & Gordon
Thank you so much, Badar, for your kind review.
We’re delighted to hear Catalina helped you find a great property and made the whole process seamless. It’s especially rewarding to know you’ll be using our services again.
We’ll be sure to pass your lovely feedback on to Catalina.
Best wishes,
The D&G Team
Besvarelse fra Douglas & Gordon
Thank you so much, Alisa, for your kind review.
We’re delighted to hear you had such a positive experience. Providing a friendly and welcoming service is something we pride ourselves on, so it’s wonderful to know that came across.
Thank you again for choosing Douglas & Gordon.
Best wishes,
The D&G Team
Super agent!
Okay, I couldn't find the property I was looking for but the effort and time spent that Elouise put in this adventure was remarkable! Best and most efficient agent I've found in my rental adventure.
Thank you Elouise!!!!
15. juli 2026
Uopfordret anmeldelse
Besvarelse fra Douglas & Gordon
Thank you so much, Nicola, for your wonderful review.
We’re delighted to hear Elouise made such a positive impression during your property search. While we’re sorry you didn’t find the right property this time, it’s fantastic to know her dedication, efficiency and commitment made the experience such a positive one.
We’ll be sure to pass your kind words on to Elouise. Thank you again for your recommendation, and we hope to have the opportunity to help you find the perfect property in the future.
Best wishes,
The D&G Team
I have had a fantastic experience with…
I have had a fantastic experience with this agency, specifically with Delilah Vincent. She was friendly, professional, and kept me updated every step of the way. She made the whole process so much easier and was always happy to answer any questions. I’d happily recommend her to anyone looking for property in London.
2. juli 2026
Uopfordret anmeldelse
Besvarelse fra Douglas & Gordon
Thank you so much, Millie, for your wonderful review.
We’re delighted to hear you had such a fantastic experience working with Delilah. Her friendly, professional approach and commitment to keeping clients informed throughout the process are qualities we value highly, so it’s wonderful to know she made everything feel so much easier.
Thank you for your recommendation. We’ll be sure to pass your kind words on to Delilah.
Best wishes,
The D&G Team
Excellent service from Ed and Tom
Excellent service from Ed and Tom . What a uniquely pleasant house searching experience. Thanks guys
1. juli 2026
Uopfordret anmeldelse
Besvarelse fra Douglas & Gordon
Thank you so much for your wonderful review.
We’re delighted to hear Ed and Tom made your house search such a positive experience. Creating a smooth, enjoyable and stress-free journey for our clients is exactly what we aim for, so it’s fantastic to know they delivered just that.
We’ll be sure to pass your kind words on to both Ed and Tom. Thank you again for choosing Douglas & Gordon.
Best wishes,
The D&G Team
Ed Allen was very helpful and…
Ed Allen was very helpful and communicative throughout the process of finding a new flat. He ensured things were progressing.
15. juli 2026
Uopfordret anmeldelse
Besvarelse fra Douglas & Gordon
Thank you so much for your kind review.
We’re delighted to hear Ed provided such helpful and communicative support throughout your search for a new flat. Keeping our clients informed and ensuring everything progresses smoothly is exactly what we aim for, so it’s wonderful to know you had such a positive experience.
We’ll be sure to pass your kind words on to Ed. Thank you again for choosing Douglas & Gordon.
Best wishes,
The D&G Team
We recently asked Olivia Pennie to help…
We recently asked Olivia Pennie to help sell our house having failed the previous year to do so with another estate agents. She made the whole process really easy and we were really impressed with how much she knew about the area. We are hugely grateful to Olivia for the successful sale of our home and would recommend her to anyone looking to sell their property
13. juli 2026
Uopfordret anmeldelse
Besvarelse fra Douglas & Gordon
Thank you so much, Eliza, for your wonderful review.
We’re delighted to hear Olivia was able to help achieve a successful sale after your previous experience. Her local knowledge, professionalism and dedication are qualities we value highly, so it’s fantastic to know she made the process feel straightforward and stress-free.
Thank you for your recommendation. We’ll be sure to pass your kind words on to Olivia.
Best wishes,
The D&G Team
Blackheath Sale
After 29 years in my home, choosing the right person to handle its sale was incredibly important to me.
From the outset, Shash impressed me with her professionalism, attention to detail and genuine commitment. She personally oversaw the styling and presentation of the property, managed every stage of the marketing and kept the sale moving forward with clear communication throughout.
Selling a much loved family home was never going to be easy, but Shash made the whole process feel well managed and far less stressful than I had expected.
I wouldn't hesitate to recommend her to anyone looking for an estate agent who truly goes the extra mile.
AW, 2026
12. juli 2025
Uopfordret anmeldelse
Besvarelse fra Douglas & Gordon
Thank you so much, Al, for your wonderful review.
We’re delighted to hear Shash made the sale of your family home such a positive experience. Selling a home after 29 years is a significant milestone, and it’s wonderful to know her professionalism, attention to detail and dedication helped make the process feel well managed and far less stressful.
Thank you for your recommendation. We’ll be sure to pass your kind words on to Shash.
Best wishes,
The D&G Team
Elouise McCracken was so helpful…
Elouise McCracken was so helpful throughout my flat search. She was always quick to arrange viewings for me, some of which she suggested herself. She kept me updated and was very responsive to any questions I had. She was genuinely so invested in helping me find a flat. Her friendly, proactive approach made the whole process much less stressful. I really appreciated all her help and would happily recommend her to anyone looking for a property.
10. juli 2026
Uopfordret anmeldelse
Besvarelse fra Douglas & Gordon
Thank you so much, Harriet, for your wonderful review.
We’re delighted to hear Elouise made your flat search such a positive experience. Her proactive approach, responsiveness and genuine commitment to helping clients find the right home are qualities we value highly, so it’s fantastic to know she made the process feel much less stressful.
Thank you for your recommendation. We’ll be sure to pass your kind words on to Elouise.
Best wishes,
The D&G Team
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