Dorevelle Anmeldelser 

Scam website.
My mother-in-law asked me to buy her something from this website, and I'm kicking myself for not doing a bit of due diligence before researching it. I would have saved myself money.
Prodyct arrives, it's NOTHING like the image, and absolutely tiny, doesn't even fit me (I'm a small and ordered an XL for my MIL)
No product tag, labelling, smells musty and dirty.
It arrived from China, and when I emailed them saying I wanted a refund, I was told i needed to pay for this to be sent back to China. Which would cost me nearly as much as the product did.
This wasn't explained on the website anywhere.
And they keep updating the Refund Policy every single day (I took a screenshot)
I've reported them to Shopify and Trading Standards.
The company director is some dodgy bloke based in the Netherlands - look the company name up on Companies House, his name is VAN LEEUWEN, Gabriel Andreas

It's clearly a Drop Shipment website where he's used AI to generate product images and descriptions, then has a warehouse in China send whatever they want.

Avoid at all costs – I only got my money back through my bank

I ordered from “Dorevelle ” thinking it was a legit clothing site – the website looked professional and the prices seemed good, so I trusted it. Big mistake.

My order arrived 6 weeks later with the wrong items.

I didn’t receive any proper tracking or meaningful updates.

Emails were vague and unhelpful, and nothing was actually resolved.

In the end, I had to go through my bank to get my money back – Dorevelle themselves did nothing to fix it.

In my personal opinion this feels more like a trap than a real shop. If a business was genuine, they’d ship the goods or refund you directly instead of leaving it to the bank to sort out.

I’m leaving this review so other people don’t lose time and money like I did. I won’t be ordering from Dorvelle again and I’d strongly advise others to stay away.

I seem to echo all of the other reviewers experiences!!
No delivery
Little contact
Ignored communications
Ignored refund request
Clearly they are,as all suggested...scammers.DO NOT DO BUSINESS with them!

Don't buy off this so called company you get scammed you don't get product I ordered zip tops which never came tell your bank and fraud team

What can I say,I bought trainers and paid them £40

I’ve written it off, common thieves

No delivery no response back I’ve contacted my bank for fraud

Completely a scam. Don't buy from this site

The website leads you to think that it sells good quality clothing but at sale prices..purports to be UK based and that delivery will be in 4-7 days.

In reality, the shoes I purchased are not good quality, came in a zip plastic bag..no shoe box..with no reference to the company name anywhere. It took 16 days to arrive.

Clearly a glossy website fronting the fact that the products are cheap and shipped from China

This is a scam! please avoid don't buy. Miss leading information on website says product arrives 2-3 days when actually takes over 30+ days you can't refund and emails getting ignored. I had to contact the bank for fraud to get refund.

❗️SCAMMERS ❗️
Avoid this website - fake, poor quality items from the same Chinese factory as Temu. Delivered in a carrier bag with no labels. No response to emails. Please do not give your money to these scum!

They will eventually respond to email (using Ai) and may offer 20% goodwill discount - Thankfully I complained through Barclays and received a refund that way.

Do not buy from them it's a bogus Chinese online company. The address for the premises is a boarded up property in London.

Didn't think it would happen but it did. I've been scammed by this company.I wish like others I had read on Trustpilot first. You think your getting a bargain, fake address in Covent Garden, the quality of the garment is extremely poor. It comes from China.....Avoid This Company, they also have another site advertising Norwegian fleeces ect. Scammers

Please don’t buy nothing online with these fraudsters! Ordered a jumper, they will take your money! Sent an email to say I hadn’t received my item, sent an email back to me saying about a ticket ? And they would be in touch within 24 hrs, that was 4 days ago, in touch with my bank now to claim back what I’ve been robbed of 🤬Bast***s

Terrible quality! Avoid! If you want to return you have to pay and post back to China!

Ordered two merino wool sweaters which were in sale, took 20 days to arrive and they were not true to size, no tags in the sweaters, i ordered large size and they looked like kids clothing, i requested a refund 5 days ago, they havent responded at all and when i called their customer service number, which was of holland, it went to voicemail, absolute scam, please avoid, you will loose your money.

Scam. A Chinese import company with dubious products not labelled or true to size. Phone contact in Holland! Missleading information on their website. Avoid. You'll lose your money. No UK address and the return address in China is also fake. Worth keeping their AI bot busy if you have a junk email.

I have involved Action Fraud in my situation as I order jacket and it not shown up they ignore all messages also the police been informed fraud at my bank . I have to say I don't believe these are British people these are scum I will update my outcome in next few days it 12th November 2025

Package so damaged Evri refused to deliver it. They do not respond to any messages asking for refund.
They are VERY dodgy. Avoid.

Do not buy from this company unless you want to waste your money. If you insist on returning this their return addresses

Dorevelle Returns
Room 1203, Building 5,
No. 88 Xinjinqiao Road,
Pudong, Shanghai, China 201206

The items are nothing like what is on the website. If the prices are too good to be true, it is. Additionally, the company is in China not in London. I wish I had seen these reviews before purchasing.Take heed at my expense! I wish I could post pictures for all to see.

This website markets itself as a legitimate clothing retailer, listing a London address at 71–75 Shelton Street, Covent Garden, WC2H 9JQ. In reality, its operations appear to be based in China. Numerous customers, myself included, have reported receiving items of significantly lower quality than advertised. When complaints are made, the company typically offers only a partial refund of around 35%, rather than providing a full reimbursement or resolving the issue