Brilliant service from start to finish. I was able to book an appointment at a time that suited me, with a doctor who had the right expertise for my symptoms. The joining link arrived by email, and I... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Dr was late for call but called me directly and was fabulous, really good at explaining and empathic. Professional and referred my case further
Virksomheden har svaret
Once we had got round the Internet issues the appointment went really well The ENP said she would refer me to a consultant who I am seeing next week! My dr surgery said 6 weeks wait before they c... Se mere
Virksomheden har svaret
At 1.30am I was able to talk through my concerns with a lovely caring and friendly doctor. She laid it all out straight, answered all my questions and so I reluctantly went to A&E where 5 hours later... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At Doctor Care Anywhere, we make it easy for you to book a same day appointment with our qualified GPs, 365 days a year, via a high-quality video on your browser, our app, or by telephone.
Kontaktoplysninger
19-21 Great Portland Street, W1W 8QB, London, Storbritannien
- 0330 088 4980
- contactus@doctorcareanywhere.com
- doctorcareanywhere.com
4,3
Fremragende
1 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
It is an awful experience
It is an awful experience. The doctor is Dr A Afzal which is so unhelpful. She asked so many questions and then told me the time is up and asked me to see another doctor because she could not do it. She seems to end the session in a rush and tries to push me to another doctor because she does not like the case. Very awful experience with so many excuses.
21. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Doctor Care Anywhere
Hello,
Thank you for taking the time to leave your review. We are sorry to hear about your experience whilst using Doctor Care Anywhere. Your feedback is valuable in ensuring we provide a high standard of care to all patients and enable us to identify areas of improvement.
We have sent you a request for further information to ensure your feedback can be investigated. Please can you reply within 3 days with this information. If you need to discuss your concerns urgently, please contact our Patient Experience team on 0330 088 4980.
Kind regards,
Doctor Care Anywhere
Shockingly poor communication
Shockingly poor communication. Appointment booked, cancelled with no explanation. Called the call centre as instructed on the app. Told it was an IT glitch and the GP couldn't call as a result. Fine. Annoying but it happens. Booked another gp for a later time, that one also comes and goes (the only way you know is to sit and wait for an email to say cancelled.
Called call centre again, this time apparently there is a problem with my account. Asked what the problem was, told they couldn't say but apparently now fixed. Well someone isn't being truthful are they. Either the first or second call centre member of staff. Will now have to attempt a third time but I dont have the energy for it. It should be a smooth easy process, it's anything but.
14. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Doctor Care Anywhere
Hello,
Thank you for taking the time to leave your review. We are sorry to hear about your experience whilst using Doctor Care Anywhere. Your feedback is valuable in ensuring we provide a high standard of care to all patients and enable us to identify areas of improvement.
We have sent you a request for further information to ensure your feedback can be investigated. Please can you reply within 3 days with this information. If you need to discuss your concerns urgently, please contact our Patient Experience team on 0330 088 4980.
Kind regards,
Doctor Care Anywhere
I made an appointment and it got…
I made an appointment and it got cancelled 30 mins before the time; I re-booked with another doctor, and it got cancelled 10 mins before the time.
13. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Doctor Care Anywhere
Hello,
Thank you for taking the time to leave your review. We are sorry to hear about your experience whilst using Doctor Care Anywhere. Your feedback is valuable in ensuring we provide a high standard of care to all patients and enable us to identify areas of improvement.
We have sent you a request for further information to ensure your feedback can be investigated. Please can you reply within 3 days with this information. If you need to discuss your concerns urgently, please contact our Patient Experience team on 0330 088 4980.
Kind regards,
Doctor Care Anywhere
Highly professional service!
The doctor phoned me at the appointed time and effectively gave me a medical consultation over the phone.
He was highly professional, supportive, caring and encouraging, and reassured me in the process.
I would highly recommend this service.
8. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Doctor Care Anywhere
Hi Philip,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Really useful service but don't opt to get Prescription delivered
It's a really useful service included in my healthcare plan and it's easy to book an audio or video call with a GP, even at weekends, with a range of appointments and a choice of male or female Doctor available, according to your preference.
I've used the service a few times and there has been the occasional technical glitch, or the GP has been running late, but they always phone and you can have a telephone call as a backup. In my experience, the GPs are very knowledgeable and reassuring and able to answer any questions that I've had.
My one criticism is that the prescription service isn't very joined up. You can have the prescription sent electronically to your local pharmacist, but that isn't always convenient, especially for those that work during working hours during the week, when pharmacies are open (i.e. those most likely to have a healthcare plan and need to use the service!), so I opted to have my prescription delivered, thinking it would be a next day service. The information sent in emails and on the site is inconsistent, with the FAQs saying you'll receive a link to make payment and arrange delivery (making it sound automated and more or less immediate) and the prescription email itself saying someone will be in touch via phone... It turns out that it takes 2-3 days for the "partner" to get in touch (I actually received an SMS and an email 2 days after my appointment) and a further 2 working days for the prescription to be delivered. Meanwhile, once you've opted for delivery, you lose the ability to print the prescription out or take it to a physical pharmacy. Fortunately, my prescription wasn't medically urgent, but it's only natural to want to get treatment as soon as possible after it's been prescribed, so I ended up looking online and it turned out I could get the medication I was prescribed delivered next-day OTC, without a prescription and for a bit cheaper than the "partner" eventually quoted... I would therefore recommend looking around before requesting the prescription and taking it to a pharmacy yourself if you're in a hurry.
Otherwise, would definitely recommend the service
5. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Doctor Care Anywhere
Hello Danielle,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Doctor Care Anywhere
Good listening and response
Good listening and response. Missing a star as online it's hard to make eye-contact and that would be better.
29. september 2025
Uopfordret anmeldelse
Besvarelse fra Doctor Care Anywhere
Hi Chris,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Doctor Care Anywhere
Fabulous, professional service
Failed to get adequate or timely response from 111 service so used Doctor Care Anywhere for the first time. What a fabulous experience ! Easy booking on the App, choice of times and clinicians all within 15 minutes of being on the app, the ANP I had was brilliant and professional. Email prescription immediately meaning I had the necessary antibiotics about 90 minutes after first opening the App. Makes me wonder why I would ever use my overworked NHS Doctors practice ever again ?
27. september 2025
Uopfordret anmeldelse
Besvarelse fra Doctor Care Anywhere
Hello,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Doctor Care Anywhere
Great consultation and easy to access
Great consultation and easy to access
26. september 2025
Uopfordret anmeldelse
Besvarelse fra Doctor Care Anywhere
Hi John,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Great service.quick appointments and…
Great service.quick appointments and very understanding.cannot fault this service.
25. september 2025
Uopfordret anmeldelse
Besvarelse fra Doctor Care Anywhere
Hello,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Doctor Care Anywhere
Highly Recommended
The simplicity of making an appointment, any time of the day, particularly at a time of vulnerability makes the service so valuable. The doctors are personable and thorough and a detailed treatment plan or referral are written immediately.
21. september 2025
Uopfordret anmeldelse
Besvarelse fra Doctor Care Anywhere
Hi Linda,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Doctor Care Anywhere
Great doctor
Great doctor, very thorough discussion, happy with the outcome
23. september 2025
Uopfordret anmeldelse
Besvarelse fra Doctor Care Anywhere
Thank you for taking the time to leave your review, Rachael. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Doctor Care Anywhere
Bureaucracy
When i needed the service, i was drowned in bureaucracy to prove my children are indeed mine
That being despite my employer paying for the "benefit" and registering my kids as dependents.
Waste of time and money
13. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Doctor Care Anywhere
Hi Michael,
Thank you for taking the time to leave your review. We are sorry to hear about your experience whilst using Doctor Care Anywhere. Your feedback is valuable in ensuring we provide a high standard of care to all patients and enable us to identify areas of improvement.
We have sent you a request for further information to ensure your feedback can be investigated. Please can you reply within 3 days with this information. If you need to discuss your concerns urgently, please contact our Patient Experience team on 0330 088 4980. Doctor Care Anywhere
Kind regards,
Doctor Care Anywhere
Super service provided
We have Doctor Care Anywhere through work. I made an appointment for a non urgent matter. Got an appointment within 45 minutes and had a video consultation. Superb service and the practitioner was super helpful and sent me a referral to a dermatologist within one hour. Can highly recommend.
18. september 2025
Uopfordret anmeldelse
Besvarelse fra Doctor Care Anywhere
Hi An-Magritt,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Not reliable garbage
The service is absolutely unreliable due to thechnical issues, and incompetent support is unable to help
15. september 2025
Uopfordret anmeldelse
Besvarelse fra Doctor Care Anywhere
Hi Aleksei,
Thank you for taking the time to leave your review. We are sorry to hear about your experience whilst using Doctor Care Anywhere. Your feedback is valuable in ensuring we provide a high standard of care to all patients and enable us to identify areas of improvement.
We have sent you a request for further information to ensure your feedback can be investigated. Please can you reply within 3 days with this information. If you need to discuss your concerns urgently, please contact our Patient Experience team on 0330 088 4980. Doctor Care Anywhere
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Very quick to setup an appointment
Very quick to setup an appointment. The Doctor was brilliant and the video call really helped.
4. september 2025
Uopfordret anmeldelse
Besvarelse fra Doctor Care Anywhere
Hi Pratik,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Brilliant service and support from a…
Brilliant service and support from a caring doctor.
11. september 2025
Uopfordret anmeldelse
Besvarelse fra Doctor Care Anywhere
Hello,
Thank you for your kind words. We're pleased to hear you had a positive experience and felt well supported by a caring clinician. That’s exactly the standard of care we aim to provide.
We appreciate you taking the time to share your feedback and are here if you need us again.
Best regards,
Doctor Care Anywhere
Besvarelse fra Doctor Care Anywhere
Hello,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Doctor Care Anywhere
Dr.very kind and polite
Dr.very kind and polite . He was very good listener.his name is Harwinder pal singh.
30. august 2025
Uopfordret anmeldelse
Besvarelse fra Doctor Care Anywhere
Hi Sophie,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Doctor Care Anywhere
Fantastic service
Was so easy to set up, book and use system. The Physician was so friendly, helpful and really listened to my issue.
Very clear explanation and what would happen next
10. september 2025
Uopfordret anmeldelse
Besvarelse fra Doctor Care Anywhere
Hi Ian,
Thank you for your kind feedback. We're delighted to hear that you found our appointment booking process easy to use and that your experience with the clinician was positive. It's great to know you felt listened to and clearly informed about the next steps.
We’re glad we could support you and appreciate you taking the time to share your experience.
Warm regards,
Doctor Care Anywhere
Very good and easy to use and choose…
Very good and easy to use and choose you preferred time for an appointment.
1. september 2025
Uopfordret anmeldelse
Besvarelse fra Doctor Care Anywhere
Hello,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Doctor Care Anywhere
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.