Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

DNA Genics did a good thorough job analyzing my ancestry and hunter gatherer background for a reasonable price. I am very satisfied with DNA Genics

Bedømt til 5 ud af 5 stjerner

Excellent company with helpful customer support that always respond very quickly. There are always new features and the purchase packs include a lot of admixture reports and G25 coordinates. I've been... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

I usually get a little less than a fifth Native American and on my unimputed i get 21%native American and on my imputed results i get 25 +% Native American.....on Ftdna, ancestry DNA, myheritage, livi... Se mere

Bedømt til 4 ud af 5 stjerner

The UX to get the requested RAW DNA converted file was a tricky thing to me. I did not succeed to find the converted file in the Dashbord on my own due to non concrete instructions. However, the Tea... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Slægtsforsker

Skrevet af virksomheden

DNAGenics provides direct-to-consumer DNA analysis focused on helping people explore and better understand their genetic ancestry. By using advanced ancestry algorithms and modern genetic data interpretation, we transform DNA information into clear and accessible ancestry reports. Our service analyzes genetic markers to estimate ancestral origins and provide insights into family heritage. The reports are designed to be easy to read and understandable, helping customers explore their roots, learn more about their family history, and expand their genealogical research. We are committed to providing transparent information and continuously improving our analysis methods as genetic science evolves. Our goal is to make DNA insights more accessible while presenting results in a clear and responsible way. At DNAGenics, we believe that discovering your ancestry can be an engaging and meaningful experience. Our platform is designed to help customers explore their genetic background and gain a deeper understanding of their heritage through straightforward reports and educational insights.


Kontaktoplysninger

3,9

God

TrustScore 4 ud af 5

93 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

I like the product & the team

The UX to get the requested RAW DNA converted file was a tricky thing to me. I did not succeed to find the converted file in the Dashbord on my own due to non concrete instructions.
However, the Team rushed to support me with that & now I am totally happy, after I succeded to upload and interpret my Raw DNA file to FamilyTreeDna service.

29. april 2023
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Besvarelse fra DNAGENICS

Thank your for your feedback!

Bedømt til 5 ud af 5 stjerner

DNA Genics support is excellent and analysis very rich

DNA Genics support is excellent! Very clear guidance. In addition, their ability to upload raw DNA data is excellent and then they provide extensive interesting analysis about your results - way more detail than I expected!

12. april 2023
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Besvarelse fra DNAGENICS

Thank your for your feedback!

Bedømt til 5 ud af 5 stjerner

Absolut zufrieden!

Als erstes möchte ich den tollen Service erwähnen. Meine Nachrichten wurden immer sehr schnell beantwortet und auch so, dass ich genau wusste, was ich als nächstes machen muss.
Mit der Umwandlung meiner großen Datei von BAM in RAW hat alles einwandfrei funktioniert. Jederzeit wieder!

15. april 2023
Bedømt til 2 ud af 5 stjerner

I’ve been a ged match user for years…

I’ve been a ged match user for years and just recently learned of g25, the concept and effort is awesome , (prices not terrible either ) however both tests Samples from ftdna and ancestry I uploaded , the conservative estimates just lump me at 100 percent of European ,(not remotely true) the intermediate results seem to be most accurate from my years of other research of my ancestry, but I was disappointed with what I paid to not have chromosome painting for the intermediate results. Regardless great project and I think it’s worth people checking this out for sure .

23. februar 2023
Uopfordret anmeldelse
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Besvarelse fra DNAGENICS

Thank you for your feedback and for trying our G25-based analyses. Different models (such as conservative vs. intermediate estimates) are designed to emphasize different statistical approaches, which can sometimes produce varying interpretations of ancestry.

Regarding chromosome painting, availability depends on the specific analysis model used. We appreciate your feedback and are continually improving the platform and expanding features as new datasets and methods become available.

Bedømt til 4 ud af 5 stjerner

Ethnicity Diversity

I was impressed with just how much more detailed the calculators are for determining admixture. Being able to fine tune my ethnic background opens up a whole new set of tools in tracing my ancestry.

1. februar 2023
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Besvarelse fra DNAGENICS

Thank you very much for your feedback!

Bedømt til 1 ud af 5 stjerner

According to dna genics I had a certain…

According to dna genics I had a certain MTHFR mutation which I don't have. I spent a lot of time researching this mutation so that was a big waste of time. They did give me my money back.

24. januar 2023
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Besvarelse fra DNAGENICS

Thank you for your feedback.

As we indicated, our reports are based on your RAW file. We cannot guarantee the quality of the content of the file you upload, since the company you have been tested with may have generated errors in the generation of the file for various reasons, such as genotyping problems or quality controls on your DNA company.

We helped you to resolve the issue and we refunded your second purchase since you purchased the same service twice.

Bedømt til 5 ud af 5 stjerner

better then many other...

great reports like the "Human Leukocyte Antigen" Report, the "Centromeres and Low Coverage DNA Regions" Report. The Deep Ancient Reports with Samples ar very helpfull to understand all the Results and the own Heritage. I like the Admixture Studio and the powerful G25 Studio. The imputation Service of RAW Files is a great feature too. i miss the DNA Match Service, but i see he will coming soon :)

17. januar 2023
Bedømt til 5 ud af 5 stjerner

Interesting algorithm

The company showed to much Scandinavian in my Irish father. The number that I find reasonable is around 10%. Finding Jewish in my mother was interesting though as this is the only test to find it. I wonder how your algorithm is set up to find it. I wonder what the unidentified Asian is meaningful for.

9. januar 2023
Bedømt til 2 ud af 5 stjerner

I usually get a little less than a…

I usually get a little less than a fifth Native American and on my unimputed i get 21%native American and on my imputed results i get 25 +% Native American.....on Ftdna, ancestry DNA, myheritage, living DNA, CRI-genics on all of these companies i get less than a fifth Native American... and I get 80 plus Iberian... because my father was a Spañard from Spain and my mother was from New Mexico and she was mostly Iberian and with some Native American heritage... so I am disappointed because it is a lopsided result... but North Spain is correct 💯

23. december 2022
Bedømt til 5 ud af 5 stjerner

A diaspora from the Middle East to survive.

The set of results of specialized algorithms that lead to conclusions that fit our history and genealogy.

19. december 2022
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Besvarelse fra DNAGENICS

Thank you for taking the time to share your feedback with us on Trustpilot. We are thrilled to hear that you had a positive experience with our company.

Your satisfaction is our top priority, and we are grateful for your kind words. We strive to deliver the best possible service to all of our customers.

Thank you for your support and for choosing DNAGenics. We hope to have the opportunity to serve you again in the future.

Bedømt til 5 ud af 5 stjerner

Great support when needed

Great support when needed. Thank you!

11. december 2022
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Besvarelse fra DNAGENICS

Thank you for taking the time to leave a review for our company on Trustpilot. We are thrilled to hear that you had a great experience with us and that you were satisfied with our products and services.

At DNAGenics, customer satisfaction is our top priority, and we are grateful for your kind words. We strive to deliver the best possible service to all of our customers.

Thank you for your support and for choosing DNAGenics. We hope to have the opportunity to serve you again in the future.

Bedømt til 3 ud af 5 stjerner

Dnagenics phasing tool

I putted it the middle bc I find the initiative very good but I results very bad. I firstly thought it could be real but after putting parents/phased raw data with mine I could see clearly they aren’t correct

11. december 2022
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Besvarelse fra DNAGENICS

Thank you for taking the time to leave a review for our phasing service on Trustpilot. We appreciate your feedback and are sorry to hear that you had a less than satisfactory experience.

At DNAGenics, customer satisfaction is our top priority, and we take all feedback seriously. We are sorry that we were not able to meet your expectations on this occasion.

We would like to address any issues you may have had and see if there is anything we can do to improve your experience with us.

Your feedback is extremely valuable to us, and we will use it to make improvements to our products and services.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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