Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

DNA Genics did a good thorough job analyzing my ancestry and hunter gatherer background for a reasonable price. I am very satisfied with DNA Genics

Bedømt til 5 ud af 5 stjerner

Excellent company with helpful customer support that always respond very quickly. There are always new features and the purchase packs include a lot of admixture reports and G25 coordinates. I've been... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

I usually get a little less than a fifth Native American and on my unimputed i get 21%native American and on my imputed results i get 25 +% Native American.....on Ftdna, ancestry DNA, myheritage, livi... Se mere

Bedømt til 4 ud af 5 stjerner

The UX to get the requested RAW DNA converted file was a tricky thing to me. I did not succeed to find the converted file in the Dashbord on my own due to non concrete instructions. However, the Tea... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Slægtsforsker

Skrevet af virksomheden

DNAGenics provides direct-to-consumer DNA analysis focused on helping people explore and better understand their genetic ancestry. By using advanced ancestry algorithms and modern genetic data interpretation, we transform DNA information into clear and accessible ancestry reports. Our service analyzes genetic markers to estimate ancestral origins and provide insights into family heritage. The reports are designed to be easy to read and understandable, helping customers explore their roots, learn more about their family history, and expand their genealogical research. We are committed to providing transparent information and continuously improving our analysis methods as genetic science evolves. Our goal is to make DNA insights more accessible while presenting results in a clear and responsible way. At DNAGenics, we believe that discovering your ancestry can be an engaging and meaningful experience. Our platform is designed to help customers explore their genetic background and gain a deeper understanding of their heritage through straightforward reports and educational insights.


Kontaktoplysninger

3,9

God

TrustScore 4 ud af 5

93 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

Fun for genetic genealogy geeks!

An abundance of proprietary and custom/third-party calculators makes for an excellent, interesting, and fun time researching my grandparents' genetic genealogy. However, one downside of note, is when trying to load/calibrate the calculators (when it displays "calculating..." on the tabs, so as to use them), sometimes for reasons unknown (perhaps glitches?) the calculators calibrate for the incorrect kit, or will calculate/recalculate for the wrong calculator. Also, sometimes, certain calculators take very long to load/calibrate, or are stuck doing so indefinitely/never finish.

25. november 2023
DNAGENICS-logo

Besvarelse fra DNAGENICS

Thank you for your review and for exploring the many calculators on our platform, we’re glad to hear you’ve found them useful and enjoyable for genetic genealogy research.

Regarding the calculator loading and calibration issues you mentioned, these can occasionally occur due to caching, browser behavior, or temporary processing delays. We are continuously improving the platform to make the tools more stable and faster to load. If you encounter this again, please feel free to contact our support team and we’ll be happy to help troubleshoot.

Bedømt til 5 ud af 5 stjerner

I used the "WGS (BAM/CRAM) to RAW…

I used the "WGS (BAM/CRAM) to RAW files" tool. It worked great. Best in class from everything I found online.

19. november 2023
DNAGENICS-logo

Besvarelse fra DNAGENICS

Thank you for your great review! We're happy to hear that the WGS (BAM/CRAM) to RAW conversion tool worked well for you. We appreciate your support and are glad you found it helpful.

Bedømt til 5 ud af 5 stjerner

Great DNA analysis service

Quick and extensive DNA analyses. Easy to use website. Reasonable prices when using for instance the Black Friday deal.

17. november 2023
DNAGENICS-logo

Besvarelse fra DNAGENICS

Thank you very much for your feedback!!

Bedømt til 5 ud af 5 stjerner

DNAGenics has helped me find out my…

DNAGenics has helped me find out my known and unknown ancestry also they are good at detecting hidden or small ancestry plus ancient and modern DNA. Customer service is perfect

28. oktober 2023
DNAGENICS-logo

Besvarelse fra DNAGENICS

Thank you for your kind review! We're very glad to hear that our tools helped you explore both your known and lesser-known ancestry. We're also pleased that you had a positive experience with our customer support. We truly appreciate your feedback.

Bedømt til 5 ud af 5 stjerner

Quick and unique!

This was the only service I could find that could convert my HUGE NGS/WGS file to files like 23andme and others. The sharing was easy, and the conversion quick.

27. oktober 2023
DNAGENICS-logo

Besvarelse fra DNAGENICS

Thank you very much for your review!

Bedømt til 5 ud af 5 stjerner

Genome explorer

I really like Dnagenics due to the varies of tool available that digs deep into your genome.

14. oktober 2023
DNAGENICS-logo

Besvarelse fra DNAGENICS

Thank you very much for your review!

Bedømt til 5 ud af 5 stjerner

Great, kind, helpful

Great, very fast response rate (same day), very kind, professional and honest. They refunded me immediately when they realised my DNA data was corrupted, even though it wasn't their fault (it was a mistake done by Dante Labs).

They also very kindly explained to me what is wrong with my sample which helped me take further action with Dante labs.

I will definitely come back and use their services in the future!

5. oktober 2023
DNAGENICS-logo

Besvarelse fra DNAGENICS

Thank you very much for your review!

Bedømt til 5 ud af 5 stjerner

Very happy with DNAGenics

Very happy with DNAGenics! Their customer service is top notch. Will be a continued customer.

3. oktober 2023
DNAGENICS-logo

Besvarelse fra DNAGENICS

Thank you very much for your review!

Bedømt til 5 ud af 5 stjerner

I was impressed with my results

I was impressed with my results. The ancestry results were very accurate. I also uploaded my LivingDNA results to them so I could get my g25 coordinates. The g25 results were good, except for the phenotype ones. I don’t believe in phenotypes, but the results I got didn’t even conform to how I look.

1. september 2023
Uopfordret anmeldelse
DNAGENICS-logo

Besvarelse fra DNAGENICS

Thank you very much for your review. We really appreciate it.

Bedømt til 1 ud af 5 stjerner

I paid a lot for merges and it didn’t…

I paid a lot for merges and it didn’t work

16. august 2023
DNAGENICS-logo

Besvarelse fra DNAGENICS

Thank you for providing your feedback. However, as indicated in the Merging service (https://www.dnagenics.com/products/merging), the process of merging an imputed file with any other RAW file will result in a slight improvement. This is because an imputed file already contains all the information present in any other RAW file.
As a result of this situation, we have extended an offer for a full refund to you. We are currently awaiting your response to proceed further.

Bedømt til 5 ud af 5 stjerner

DNA and more

Always interested in finding out more about my history. Great results from this company. First class

30. juli 2023
DNAGENICS-logo

Besvarelse fra DNAGENICS

Thank you very much for your review. We really appreciate it.

Bedømt til 5 ud af 5 stjerner

Good price

Good price, fast delivery, adequate and fast response after I had done something wrong myself. I recommend them!

17. juli 2023
DNAGENICS-logo

Besvarelse fra DNAGENICS

Thank you very much for your review. Your feedback means a lot to us.

Bedømt til 4 ud af 5 stjerner

Good for merging raw DNA files

I wanted to merge my raw DNA files from Ancestry and 23 & Me and it took only a few minutes using merge feature on the site. Very quick and simple to use.

29. juni 2023
DNAGENICS-logo

Besvarelse fra DNAGENICS

Thank your very much for your review! We really appreciate it.

Bedømt til 5 ud af 5 stjerner

Good content / good service

DNAGenics is responsive and offers many opportunities to explore DNA. Even when I got a weird result on my mtDNA, DNAGenics immediately directed me to a file where the analysis was correct and explained the source of the conversion issue I had experienced on the website. Impressive.

26. juni 2023
DNAGENICS-logo

Besvarelse fra DNAGENICS

Thank your very much for your review! We really appreciate it.

Bedømt til 5 ud af 5 stjerner

Overall very positive experience

Stellar customer support and very complete and accurate reports that were ready in a matter of minutes. 100% recommended!

14. juni 2023
DNAGENICS-logo

Besvarelse fra DNAGENICS

Thank you very much for your feedback! Your recommendation means a lot to us! If you have any further feedback or need assistance in the future, please don't hesitate to reach out.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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