I don't know why I never shopped here before. Pure elegance and class and did not break the bank. The suits are exactly like the picture and the delivery was packed with so much love. Highley recommen... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had an excellent experience ordering an outfit for myself and my daughters. Living so far away, Payal was able to offer a video appointment and showed me outfit within my price range. I selected my... Se mere
Virksomheden har svaret
Been trying to get hold of anyone at Diya to get my refund issues for products that have been sent back. No response from anyone. There is no way to contact them via phone either. Have followed the re... Se mere
Virksomheden har svaret
Hands down the BEST shop on Soho Road!! All staff are so warm and welcoming. We dealt with Naeela & Ranjit when ordering our party lengha outfits they were so lovely, honest and patient whilst we trie... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Diya’s comprehensive women’s wear edit is inspired by international runways, celebrity looks and on-trend styles. Our team of buyers work constantly to bring together a curated edit of ethnic wear, which ensures versatility and style. As Diya grew online, so did our product portfolio. We subsequently ventured into our own Men’s, Kids and Accessories labels to fortify our offerings. Our commitment to featuring the best value and unique outfits, inspired by western silhouettes, rich fabrics and artisanal embroidery techniques, were available to the wider market. Today, Diya has an international presence in over 100 countries, throughout the UK and much further afield. We are recognised for our unique identity and distinctive designs, inspired by mesmerising colours, patterns, textures and hand-craft techniques from around the world. WHAT MAKES US SPECIAL? 1. ‘OFF THE PEG’ PRET ASIAN FASHION IN SIZES XXS – XXXL 2. AS QUICK AS NEXT DAY DELIVERY WITHIN THE UK. 3. EASY RETURNS AND REFUND PROCESS 4. 24/7 EASY SHOPPING 5. EACH DESIGN IS CURATED BY OUR OWN DESIGN TEAM.
Kontaktoplysninger
Storbritannien
- help@diyaonline.com
- diyaonline.com
4,1
God
1 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Customer Service
No reply to emails for days and hard to get any customer service help. After the review was written and Instagram messaging, was able to get some customer support but then it faded out again. In the end, the team came through and resolved my issue.
9. april 2024
Uopfordret anmeldelse
Besvarelse fra Diyaonline
Hi Jeffy,
We're sorry to hear you had a bad experience with us.
As we have checked, you're in an ongoing conversation with our team regarding your order being delivered to a different address by our delivery partner.
We assure you that your case is under investigation and our team is working on resolving the issue as we speak.
Kind Regards,
Team Diya.
Company sends faulty item and then does not help
So just before eid ordered an outfit from Diya. Clearly they do not get checked before being sent out. There was fabric missing at the front and back. Knowing we were a day away from Eid I felt so helpless and desperate. They offered me a 10% discount. Then moved to 12.5%. Laughable if it was not so awful for me. Partial refund they call this.You would struggle to get half price with the fault it has. Best place for it is the bin. A company shows its true colours by how they handle a situation. And these are the worst kind of company out there. No help at all nor an apology. Would never shop here again. No ethics at all but quick to take your money and keep it.
1. april 2024
Uopfordret anmeldelse
Besvarelse fra Diyaonline
Hi,
We're sorry to hear you had a bad experience with us.
This is a very rare case that a faulty item is delivered to our customer.
However, if a case like this arises, as per our policy we provide a free return, exchange or partial refund if you wish to keep the items.
We request you to mail us at help@diyaonline.com and our team will address your concern.
Kind Regards,
Team Diya.
Order came quicker than expected just…
Order came quicker than expected just in time for Eid. Colour exactly as shown on website and lovely quality. Got so many compliments and with the price you can’t go wrong
10. april 2024
Uopfordret anmeldelse
Besvarelse fra Diyaonline
Hi Laura,
Thank you for your kind words and for taking the time to leave us a 5-star review!
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
Impressed
I was apprehensive at first as I never ordered from Diya before but I was impressed. Plenty of plus size options, reasonably priced, good quality and speedy delivery! I will be ordering again!
10. april 2024
Uopfordret anmeldelse
Besvarelse fra Diyaonline
Hi Sharan,
Thank you for your kind words and for taking the time to leave us a feedback.
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
The delivery was so fast.packing is…
The delivery was so fast.packing is good and love the dress and material quality.
Thank u
12. april 2024
Uopfordret anmeldelse
Besvarelse fra Diyaonline
Hi Divya,
Thank you for your kind words and for taking the time to leave us a 5-star review!
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
Good quality
Speedy delivery, a lot of selection and good quality fabric
8. april 2024
Uopfordret anmeldelse
Besvarelse fra Diyaonline
Hi Sarabjit,
Thank you for your kind words and for taking the time to leave us a 5-star review!
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
Good varied options of suits available…
Good varied options of suits available at DIYA. There high quality and vary from cheap to more expensive. For the money you pay, you get good return. I would recommend.
31. marts 2024
Uopfordret anmeldelse
Besvarelse fra Diyaonline
Hi Kazi,
Thank you for your kind words and for taking the time to leave us a 5-star review!
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
Great choice of colours and styles for…
Great choice of colours and styles for all the family.
Have always shopped with DIYA for Eid, easy to use website, reasonable prices, quick delivery and save me time rushing to the stores and queuing for last minute Eid shopping.
8. april 2024
Uopfordret anmeldelse
Besvarelse fra Diyaonline
Hi,
Thank you for your kind words and for taking the time to leave us a 5-star review!
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
Compliments about my kameez everywhere I went 😍😍
Honestly speaking every year for eid or any occasions I buy all my suits and kameez from here because it’s amazing with all the different choices and the designs and quality also the size which I’ve never had any issues with always fit right and always get compliments from everyone about my kameez love it keep bringing out these amazing kameez diya which suits my taste always!. Love love love
9. april 2024
Uopfordret anmeldelse
Besvarelse fra Diyaonline
Hi Farhana,
Thank you for your kind words and for taking the time to leave us a 5-star review!
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
I’ve purchased few kurta from Diya and…
I’ve purchased few kurta from Diya and I really love all of them. Sizes all perfect and price is very reasonable. I recommend them and will shop from them more .
25. marts 2024
Uopfordret anmeldelse
Besvarelse fra Diyaonline
Hi Tina,
Thank you for your kind words and for taking the time to leave us a 5-star review!
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
I have shopped with Diya for a very…
I have shopped with Diya for a very long time it is always my go to for suits as it’s reliable high quality speedy delivery I always recommend Diya to my family and friends
1. april 2024
Uopfordret anmeldelse
Besvarelse fra Diyaonline
Hi Shameem,
We're delighted to hear you had a good experience with us. Thank you for choosing us and for your kind support.
We look forward to you shopping with us again.
Kind Regards,
Team Diya.
Very happy with my purchase..dresses…
Very happy with my purchase..dresses looked lovely on
5. april 2024
Uopfordret anmeldelse
Besvarelse fra Diyaonline
Hi Rofica,
We're delighted to hear you had a good experience with us. Thank you for choosing us and for your kind support.
We look forward to you shopping with us again.
Kind Regards,
Team Diya.
Very pleased with the product/ size and…
Very pleased with the product/ size and quality.
3. april 2024
Uopfordret anmeldelse
Besvarelse fra Diyaonline
Hi Aria,
Thank you for the glowing 5-star review! We're thrilled to hear you had a fantastic experience and look forward to serving you again soon.
Kind Regards,
Team Diya.
A very happy accident! 🥰
I discovered this brand by accident, and am delighted I found them. The clothing is well-made, sizing is accurate and delivery super speedy. Thank you so much! ☺️
5. april 2024
Uopfordret anmeldelse
Besvarelse fra Diyaonline
Hi Lisa,
We're delighted to hear you had a good experience with us. Thank you for choosing us and for your kind support.
We look forward to you shopping with us again.
Kind Regards,
Team Diya.
The suit I ordered was absolutely…
The suit I ordered was absolutely beautiful,and reasonably priced…highly recommend!
3. april 2024
Uopfordret anmeldelse
Besvarelse fra Diyaonline
Hi Suraiya,
Thank you for the glowing 5-star review! We're thrilled to hear you had a fantastic experience and look forward to serving you again soon.
Kind Regards,
Team Diya.
All good
Easy to navigate and see all options. Quality garments at good prices, size guide is accurate and delivery is on time. All good!
4. april 2024
Uopfordret anmeldelse
Besvarelse fra Diyaonline
Hi,
Thank you for the glowing 5-star review! We're thrilled to hear you had a fantastic experience and look forward to serving you again soon.
Kind Regards,
Team Diya.
Very fast delivery
Very fast delivery, good quality dress and as described
24. februar 2024
Uopfordret anmeldelse
Besvarelse fra Diyaonline
Hi Shehrbano,
We're delighted to hear you had a good experience with us. Thank you for choosing us and for your kind support.
We look forward to you shopping with us again.
Kind Regards,
Team Diya.
Excellent service
Excellent service. Good choice online. Very happy with what I received.
26. marts 2024
Uopfordret anmeldelse
Besvarelse fra Diyaonline
Hi Kiran,
We're delighted to hear you had a good experience with us. Thank you for choosing us and for your kind support.
We look forward to you shopping with us again.
Kind Regards,
Team Diya.
Diya is always so good and perfect
Diya is always so good and perfect. I really like diya as its quality and fashion is very good and unique and diya is very true to its commitment. I never got any troubles by ordering in Diya. I will always be with diya in sha Allah
3. april 2024
Uopfordret anmeldelse
Besvarelse fra Diyaonline
Hi Farjana,
We're delighted to hear you had a good experience with us. Thank you for choosing us and for your kind support.
We look forward to you shopping with us again.
Kind Regards,
Team Diya.
Besvarelse fra Diyaonline
Hi Iqra,
We're delighted to hear you had a good experience with us. Thank you for choosing us and for your kind support.
We look forward to you shopping with us again.
Kind Regards,
Team Diya.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.