I don't know why I never shopped here before. Pure elegance and class and did not break the bank. The suits are exactly like the picture and the delivery was packed with so much love. Highley recommen... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had an excellent experience ordering an outfit for myself and my daughters. Living so far away, Payal was able to offer a video appointment and showed me outfit within my price range. I selected my... Se mere
Virksomheden har svaret
Been trying to get hold of anyone at Diya to get my refund issues for products that have been sent back. No response from anyone. There is no way to contact them via phone either. Have followed the re... Se mere
Virksomheden har svaret
Hands down the BEST shop on Soho Road!! All staff are so warm and welcoming. We dealt with Naeela & Ranjit when ordering our party lengha outfits they were so lovely, honest and patient whilst we trie... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Diya’s comprehensive women’s wear edit is inspired by international runways, celebrity looks and on-trend styles. Our team of buyers work constantly to bring together a curated edit of ethnic wear, which ensures versatility and style. As Diya grew online, so did our product portfolio. We subsequently ventured into our own Men’s, Kids and Accessories labels to fortify our offerings. Our commitment to featuring the best value and unique outfits, inspired by western silhouettes, rich fabrics and artisanal embroidery techniques, were available to the wider market. Today, Diya has an international presence in over 100 countries, throughout the UK and much further afield. We are recognised for our unique identity and distinctive designs, inspired by mesmerising colours, patterns, textures and hand-craft techniques from around the world. WHAT MAKES US SPECIAL? 1. ‘OFF THE PEG’ PRET ASIAN FASHION IN SIZES XXS – XXXL 2. AS QUICK AS NEXT DAY DELIVERY WITHIN THE UK. 3. EASY RETURNS AND REFUND PROCESS 4. 24/7 EASY SHOPPING 5. EACH DESIGN IS CURATED BY OUR OWN DESIGN TEAM.
Kontaktoplysninger
Storbritannien
- help@diyaonline.com
- diyaonline.com
4,1
God
1 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The delivery was prompt
The delivery was prompt. The quality was good. Although on one of the items I think the bottoms could be better.
19. maj 2024
Uopfordret anmeldelse
Besvarelse fra Diyaonline
Hi Fuz,
Thank you for your kind words and for taking the time to leave us a feedback.
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
I was very happy with my purchase
I was very happy with my purchase from diya the quality of the Suit was really good and the suit fitted perfectly and the delivery was fast too
21. maj 2024
Uopfordret anmeldelse
Besvarelse fra Diyaonline
Hi Sumaiyah,
Thank you for your kind words and for taking the time to leave us a 5-star review!
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
My only regret is not ordering before
First time I've used the site after being skeptical and wow! I ordered a few pieces to get an idea on sizing.
The pieces I ordered are great value for money and easy to wear. I'm already eyeing up my next purchases, just need somewhere to wear all the beautiful outfits now!
24. maj 2024
Uopfordret anmeldelse
Besvarelse fra Diyaonline
Hi Anon,
Thank you for your kind words and for taking the time to leave us a 5-star review!
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
the item was very good quality and…
the item was very good quality and delivery was fast and on time
17. maj 2024
Uopfordret anmeldelse
Besvarelse fra Diyaonline
Hi Satveer,
Thank you for your kind words and for taking the time to leave us a 5-star review!
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
Fast delivery and great quality…
Fast delivery and great quality clothing!
16. maj 2024
Uopfordret anmeldelse
Besvarelse fra Diyaonline
Hi Shaz,
Thank you for your kind words and for taking the time to leave us a 5-star review!
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
The lengha was exactly as the picture
The lengha was exactly as the picture. Beautiful blue regal colour and light material with stunning detail and was so comfortable to wear
12. maj 2024
Uopfordret anmeldelse
Besvarelse fra Diyaonline
Hi Seema,
Thank you for your kind words and for taking the time to leave us a 5-star review!
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
Delivery time was very quick and the…
Delivery time was very quick and the clothes are great!
22. april 2024
Uopfordret anmeldelse
Besvarelse fra Diyaonline
Hi Aasha,
Thank you for your kind words and for taking the time to leave us a feedback.
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
Purchased an item and the wrong colour…
Purchased an item and the wrong colour was sent. Seller responded and agreed to send the correct item. One week later no correspondence and no item despite several emails.
How can any customer be happy with service like this?
2. maj 2024
Uopfordret anmeldelse
Besvarelse fra Diyaonline
Hi,
We sincerely apologize for the inconvenience caused by the wrong item delivery. Our team is actively addressing the issue to ensure it doesn't happen again. Regarding the delay in our response, we deeply regret any inconvenience caused and are committed to improving our communication efficiency to better serve you in the future. Please reach out to us directly so we can rectify the situation promptly.
Kind Regards,
Team Diya.
Good quality and fast delivery
10. april 2024
Uopfordret anmeldelse
Besvarelse fra Diyaonline
Hi PK,
Thank you for your kind words and for taking the time to leave us a 5-star review!
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
A deserved five stars
A deserved five stars from me.
Just brought five jackets from Diya Online and i will say that i am extremely happy with every one of them.
Each jacket was excellently well made. The materials used are of a very high standard.
The cut and sewing was very well done. In fact there wasn’t a single thread out of place for all five jackets.
Also, the items were very well packaged and delivery was extremely fast.
Totally happy with all of my purchases and will definitely come back for more.
In fact i have my eye on a pair of shoes now and fully expecting the same level of quality.
7. maj 2024
Uopfordret anmeldelse
Besvarelse fra Diyaonline
Hi Brian,
Thank you for your kind words and for taking the time to leave us a 5-star review!
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
5 stars always for me!
I bought 2 suits, ( a beautiful gharara suit),some jewellery and a khussa jutti,which i was worried wouldn't fit,so i went a size up & it was a perfect fit!
Always buy my suits from diya cos i trust them for style, quality,fit,perfect packaging & excellent customer service.I have bought loads in recent months & never had to return anything.
Ready to buy again.Already have my eye on something! Definitely recommend Diya to everyone!
16. april 2024
Uopfordret anmeldelse
Besvarelse fra Diyaonline
Hi Riz,
Thank you for your kind words and for taking the time to leave us a 5-star review!
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
First order and the description matched…
First order and the description matched the picture. Beautiful materials and suits for my daughter and I. Moving forward, I will be shopping here as it’s very convenient too! Thank you ♥️
30. april 2024
Uopfordret anmeldelse
Besvarelse fra Diyaonline
Hi Priya,
Thank you for your kind words and for taking the time to leave us a 5-star review!
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
Haven't even bothered to reply after…
Haven't even bothered to reply after over 2 weeks of waiting!! I never got my parcel and the reply I got on here was someone is dealing with the case as we speak!!! Absolutely unacceptable!!! I have sent over 4 email replies for an update but still waiting! Had to still make payments on clearpay so that it doesn't affect my credit history!! Very disappointed!!!
10. april 2024
Uopfordret anmeldelse
Besvarelse fra Diyaonline
Hi,
We sincerely apologize for the delay in processing your refund. Your satisfaction is of utmost importance to us, and we understand the inconvenience this has caused. Rest assured, we are actively working to expedite the refund process and ensure a swift resolution for you.
Kind Regards,
Team Diya.
Awful when it comes to refunds.
I ordered from this site as they seemed reliable. I received my item which was beautiful, but unfortunately it didn't fit. I returned it a few days after I received it.
Luckily I used tracked delivery for my return (sent on 9th April), which showed the item was signed for and received by Diya the next day (10th April).
I emailed a week or so after I sent my return off, to which they replied saying allow upto 14 days. Which is fair enough. It's not been 15 days, I've emailed the company without a reply. Wondering how to report them, as I didn't receive any correspondence when they received my return, so wondering what's happened as they can't claim they didn't receive it. Would give 0 starts if I could.
10. april 2024
Uopfordret anmeldelse
Besvarelse fra Diyaonline
Hi Lisa,
We sincerely apologize for the delay in processing your refund. Your satisfaction is of utmost importance to us, and we understand the inconvenience this has caused. Rest assured, we are actively working to expedite the refund process and ensure a swift resolution for you.
Kind Regards,
Team Diya.
Nazia was absolutely brilliant helping…
Nazia was absolutely brilliant helping choose the perfect outfit. Very helpful and knowledgeable
24. april 2024
Uopfordret anmeldelse
Besvarelse fra Diyaonline
Hi Kam,
Thank you for your kind words and for taking the time to leave us a 5-star review!
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
Ordered 3 outfits and so glad I did
Ordered 3 outfits and so glad I did. Sizing was perfect and outfits are lovely. Material used is slightly on the weaker side but very good value for money. Delivery and packaging was great, I would definitely be ordering again.
18. april 2024
Uopfordret anmeldelse
Besvarelse fra Diyaonline
Hi Deepti,
Thank you for your kind words and for taking the time to leave us a 5-star review!
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
I always likes using diya online
I always likes using diya online. I like the fit and quality of their suits.
13. april 2024
Uopfordret anmeldelse
Besvarelse fra Diyaonline
Hi Zameed,
Thank you for your kind words and for taking the time to leave us a 5-star review!
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
Besvarelse fra Diyaonline
Hi JS,
Thank you for your kind words and for taking the time to leave us a 5-star review!
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
Beautiful
Beautiful , the dress was really good quality and arrived just in time for Eid
9. april 2024
Uopfordret anmeldelse
Besvarelse fra Diyaonline
Hi Aisha,
Thank you for your kind words and for taking the time to leave us a 5-star review!
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
Would definitely order again
Lovely outfits and jewelry was of amazing quality. Shipping was very quick and the packaging was not damaged at all. I'm already looking for new outfits and accessoires.
18. april 2024
Uopfordret anmeldelse
Besvarelse fra Diyaonline
Hi Shivani,
Thank you for your kind words and for taking the time to leave us a 5-star review!
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.