Dixon Commercial Investigators Anmeldelser 

I found this company on line, like most people would. Wasn't sure who to get because this was my first time. Well people let me tell you, I can not believe what this company does. Slow as molasses on freezing cold January day to call you about anything. Don't return calls fast enough. You better remember who you talked to and their extension or else you're screwed. I can tell you honestly don't get them, trust their reviews. Been 8 months as of now and not much communication unless I call them. Extremely disappointed with them. Save your money!

Promise made in May 2022: Accounts listed over three hundred dollars are collected at only ten percent with guaranteed results. 1,011.35 was paid towards this service. I am not demanding a refund, as the service was not provided, following their guarantee. Further, I have recieved an invoice for the ammount of $6591.99, with no explaination, no one is reachable and still no service has been provided. Emails have been sent to inquire with no response. When I called on July 17, 2023, I was told to email customer service and there was no one there who could help me. I was repeatedly given the line that 'I am just the receptionist.' and that there apparently no one in management to take a call. The company is a complete scam.

If I could give them a negative star rating I surely would. They are horrible to deal with. They have zero customer service. I am sorry I ever signed up to deal with these incompetent people. Never again! My suggestion would be to do you own collecting as these people are useless and do not pay up what they owe.

In January 2022, I hired Dixon Commercial to collect about 18,000.00 in unpaid bills. It took about three months to decide on them and I did not do my due diligence.

They claimed they collected $4771.18, their fee which was supposed to be 10%, was $3,426.91 and they sent me a cheque for $1,344.27. On another trust statement, they collected $1840, collected $691.00, and sent me $1,149.00. In January of 2023, they collected $364.50 and claimed they sent me $328.05. here is the kicker and why you MUST stay away from this collector.

There were some people they couldn't collect from and the amount of that debt was $12,421.77. On their trust statement, they claimed that the debtors paid me directly. They didn't inform me of this and as a matter of fact, the people I spoke with indicated that they couldn't collect the funds. Dixon Commercial claimed on their trust account that the debtors paid me and invoiced me for $$5,003.71, saying that was what they would have charged me if they had collected the funds instead of me.

Every time someone paid me directly, I informed them, and they made the adjustment on my account, but they decided that because they could not collect the funds, they would claw back what they should pay me.

From what they collected they owed me about $6,000, but because the debtors "told them" they had paid, without providing evidence, or informing me, they subtracted the amount and since September of 2022, they have been claiming they have mailed me what was owed to me.

Apparently, they forget the postal code for my office except when they are looking for business as that is the only time I get mail from them.

They have "mail me" cheques about six times between September 2022 and April 2023, and none has successfully reached my office.

I now have creditors and need to find another collector, as if you hire Dixon Collection to collect your money, you can kiss it goodbye.

Not only are they generally incompetent, but many of the people working here are literally stupid.

Scammers that won't have anyone besides the person scamming reach out. Not even sure if it's a real company

This company is a SCAM . They've collected money from accounts they have been paid from . We have yet to have received a single cent. You can NEVER get a hold of anyone . They pull the "cheque is in the mail. STAY AWAY from this company.

Thieves. They sign you up with their "subscription plan" to collect money for you and then stop answering your emails or phone calls.

When you make the news the public is very nervous about getting involved. Recent publication of their unwillingness to return money accidental sent to them for a service never performed, does not illicit confidence in the integrity for which they do their job. As I am presently working with Trustpilot for possible fraud activity, who shows a relationship with that company also,I am concerned all around now. Will not use or recommend Dixon Commercial going forward for the time being.,

We hired dixon, paid the over $1000 fee to join
Sent in almost $ 20 000.00 in bad debts to collect for our company. They have collected on several of our accounts, at 40% 3rd stage, they really didn't do anything at the 10% 2nd stage.
We have only recieved 1 payment, they said one of our cheques was returned and has been reissued along with other payments. The old " The cheque is in the mail"
We have to now have our corporate lawyers go after them to get our money.
Ironic a collection company who doesn't pay.
Stay away from this company, read e everything in full, especially the 3 rd stage terms.
Cheaper to use your lawyer.

We just received Trust Statement form DIXONS and apparently we owe over $6000 for accounts we closed with them months ago due to their negligence in getting our money back. When we did contact the person that was on this accounts he got mad and started yelling at our employee for asking questions about that statement. And we are left with a huge bill, no answers and one really confused guy ... This company is a SCAM

These people will promise you that they will get your money. They won't. They "guarantee" they will get your money. They won't. They exist on the money you pay them to do the work. Don't be fooled. They were told by my debtors lawyer to "cease and desist" and they did. When I asked about the guarantee they laughed. By the time I realized this was all BS it was too late to sue the debtor.

Extremely bad client service. They get you with the sales pitch and then when it's time to collect the money they have collected that is OWED you, you have to wait almost a year. There is no one to talk to in the customer service end and if you do actually get someone to respond to you it is through email and it's a bunch of nonsense that is not helpful to your inquiry.

This company is very attentive right up until you sign and pay for your membership. After that it is virtually impossible to get ahold of the person in charge of you accounts. We received no updates or case reviews. The work we had paid for was not undertaken in any serious way we could ascertain. When we tried to escalate the issue with their complaints department we were stone walled
Worst customer service experience ever and no results !!!!

The same way someone owes you money, is the same way Dixon commercial steals your money by false promises. The lie lie

After seeing these reviews - it seems to be the same over and over. I paid them over 800 to retrieve money from a deadbeat client. They claim they chased the client but cant prove it to me. After a few months they sent me an invoice for $715.06 stating they couldn't claim money from client so I have to pay for their time What the heck!!! I have had numerous emails, phone calls with staff. they are very rude and unethical to deal with- I could go on for ever but just stay away from this company BIGGEST SCAM EXER

Does anyone know how to collect monies that Dixon Commercial collect on your behalf. They have collected about 15K for me and I am unable to get their customer service or accountant to send any of this money to me. How do you collect money from a collection agency?
I think I will need to take them to court.

This company is a scam..!!! Beware!!! It is like dealing with a devil. If they cannot collect, they will bounce back at you and collect fees for the services even though you never collected a penny... Beware and please spread the word!

This is a very skectchy company and unethical beyond words. Their collection methods violate the BUSINESS PRACTICES AND CONSUMER PROTECTION ACT of BC and their staff members are abusive and rude. I received calls from this horrible firm after the amount in dispute was paid to the company. Of course we are filing a formal complaint about this company but know if you hire them, what you are getting - a possible provincial complaint that could get your company into trouble due to Dixon's bad business practices. BEWARE.

Never paid a dime of what they collected.
Charged us a fee to sign up, collected money and wouldn't pay us out. One of the accounts we had put into collections with them contacted us directly to pay shortly after we submitted them and they billed us a fee for the collected money. Told us they were holding our money they collected until we paid them for that one account. We paid and they never sent us our money.
They also called us to try and sign us on as a customer while we were ALREADY a customer.