Direct2Publik - Home & Garden Anmeldelser 933

Resolved issue with damaged item within 24hrs

Unfortunately my items were out of stock. The problem was I wasn't informed at point of ordering, waited over a week for delivery and to date, another week later, ive still not received my money back

The company itself was great communication was great but the service was let down by the courier.My order was stuck with EVRI/Hermes from 31/7/25 until 06/08/25 with no communication from them

Lists Items for Sale that they don't have stock of and hides that fact from you for over a week, before they REFUND YOU!

They are brilliant
I went to collect and had to pay cash (only pay cash when coming for collection) which is a minus, but I can't fault the cheap price and quality of what I bought.
I'll defo come again

Absolutely love the ottoman, got one in brown & black, customer service was brilliant too, thank you 😁

Still waiting for delivery one week on. I'm beginning to doubt that the delivery will be made at all.

Perhaps direct2public should consider a different delivery service to Evri.

My products were due to arrive on Saturday afternoon but only arrived Monday morning. No problem at all with the product or the delivery but we had waited in for it.

I innocently ordered a swimming pool on Wowcher through this company promised delivery within days. No delivery and when I try to contact they send an email saying my delivery is on a pallet. No answer ftom phones No reply on wassup. Where is my purchase? Who knows ? But they certainly took hundreds of pounds ftom me.

Received email notification 14th July to state item had been shipped, payed extra for next day delivery, still waiting for item 7 days later, purchased from this company based on good reviews but my experience has been bad and frustrating to say the least.

The product I purchased is unavailable in the store. My money has been charged. I receive a notification that the order is being prepared for shipping. The next day, I receive another message saying they don't have what I ordered and will refund my money in a few days. I don't recommend it.

Poor customer service, if you need to return an item they are happy to accept it back but when it comes to refunding your money you will have to chase them. Won’t buy from them again

A box full of tat I would not purchase any mystery boxes as u will possibly only get 1or 2 items of interest

Ordered a corded drill from this dodgy company supposed to be new!
I think I got somebodies damaged return. No response from company what so ever to my emails. terrible customer service, don’t reply to emails or answer phone.
They knew when they dispatched it that it was damaged and used.
I would definitely avoid this company like the plague, taking people’s money under false pretence.
Don’t know how they sleep at night , no brain , no conscience.

Wouldn’t do next day delivery even when paid for, took 4 days of trying to contact the company asking where my item was and they only replied because I said I was asking my bank for the money back. A proper dodgy company.

Great service and very professional. The staff was helpful in helping me find the right product. 💯 recommend them.

It is my priviledge to give a review of my dealings with this group of charming, polite, very friendly (..but always professional and buisiness-like.) young men.
~My overall experince nothing less a delight and rewarding.

The item I received was sturdy, well-made, practical and superb value for the money...

In my opinion, many other extremely large U.K. organisations should take a long, very hard look at 'Direct2Public' and learn from those guys in West Bromwich, just how to run a company.!

Dr. Alan H. McAfee

Great service, everyone was really helpful and good quality highly recommend