An absolutely unreal experience from design to collection in the Cork store with Jana! The ring turned out exactly to what we wanted and more! Maggie did say yes OF COURSE!!
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Jewellery when it arrived was lovely. However, it was nearly 5 weeks later than promised and the communication was very poor - No updates until we chased up ourselves.
Visited the diamond factory in powerscourt (Dublin) Great service and felt a valued customer. Milena was a great help and very knowledgeable in picking out my diamond studs. Very happy with them... Se mere
The staff was really helpful at all times. Time for delivery was really quick and really good quality. Highly recommend Diamonds Factory!
Virksomhedsoplysninger
Om Diamonds Factory Ireland
Skrevet af virksomheden
Here at Diamonds Factory, our core goal and mission is all about making those all important milestones matter with luxury, affordable jewellery pieces. With over 15 years experience in the industry, Diamonds Factory was created from the simple idea that luxury products shouldn’t cost the earth - and that mission still stands firm now.
From the highest quality diamonds to unique gemstones and beyond, we offer an extensive range of incredible luxury jewellery pieces, specialising in engagement rings that make that ‘I Do’ moment one they’ll never forget.
Happy customers are at the heart of everything we do, which is why we offer around the clock real-human customer care. We’re always on hand to answer any queries or questions to make sure our customer satisfaction stays at an exceptional level, which can be seen clearly in our high calibre of outstanding reviews.
Skrevet af virksomheden

Kontaktoplysninger
Unit 22Q, Powerscourt , Town House Centre, DO2YD58, Dublin 2, Irland
- 01 691 7886
- service@diamondsfactory.ie
- diamondsfactory.ie
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 68 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent professional service
Janaina is wonderfully professional and made the whole process of designing and choosing the perfect ring so easy and personal. We were given plenty of time and never felt rushed and Janaina's knowledge made it all so easy. The ring arrived before Christmas and is absolutely perfect. I could not reccomend enough and would advise anyone looking to get any type of ring to contact Janaina for a truly personalised and professional service.
We visited the Diamond Factory in…
We visited the Diamond Factory in Limerick city in early December. I was looking for an eternity ring .we met a lovely lady called Jemima she was so helpful and made us feel very welcome. She had a lot of knowledge when it came to diamonds. After I finally picked out my eternal ring we placed the order and had it just before Christmas. I would recommend the Diamond Factory to my family and friends.
Recently met with Janaina from the get…
Recently met with Janaina from the get go she made the process very simple with how professional she is. I was recommended this lady by a friend. She also made sure I would have the ring for Christmas when all other jewelers I went to said the ring i wanted made wouldn't be made in the time frame I needed. All thanks to Janaina I have a very happy fiance with a very beautiful ring. Thank you.
The perfect buying experience
I recently had the pleasure of buying my fiances engagement ring with Jemima in diamonds factory Limerick. With the website already providing so much information we had an idea of what we wanted going in and Jemima was so helpful and knowledgeable it made the experience perfect. I would highly recommend Diamonds Factory to anybody looking for bespoke quality jewellery.
Amazing 👏
Recently ordered a ring from The Diamond factory. Jana and her assistant couldn't have been more helpful. Didn't rush , went through everything with me n advised me in everyway. Collected my ring today n its so much nicer than I had invisioned. Would highly recommend and a lifetime guarantee is amazing peace of mind.
Ring fell apart after 3 weeks
Ring fell apart after 3 weeks. Fixing it was the price of the ring. Could not recommend against it enough. Had to go local to fix it, and it was about half the price. Never again.

Besvarelse fra Diamonds Factory Ireland
I bought an engagement ring in Diamonds…
I bought an engagement ring in Diamonds Factory in Cork. I highly recommend Janaina, she was very helpful and pleasant to deal with. She had very good insight and knowledge which helped me in deciding which ring to get. I would recommend Janaina to anyone looking to buy a ring.
I had an amazing experience in diamonds…
I had an amazing experience in diamonds factory in Limerick! There were so many options and they were so patient and kind waiting for me to pick out my ring! I would recommend them to anybody xxx
An exceptional Experience with Diamonds Factory, I have no words to express how amazing it was
My experience with Diamonds Factory was extremely positive. From the very first contact, I was treated with great care, professionalism, and respect, which made all the difference during such a special moment in my life.
The quality of the product is impeccable. Every detail reflects care, excellence, and a very high standard of craftsmanship, clearly demonstrating Diamonds Factory’s commitment to perfection and customer satisfaction.
I would especially like to highlight the helpfulness and dedication of the staff. They were patient, attentive, and thoughtful, answering all my questions and providing clear and honest guidance throughout the entire process.
They also found solutions to ensure I could receive the ring in another city; everything was handled with great organisation, care, and a truly warm and human approach.
In particular, I would like to thank Gustavo. Thank you very much; you were incredible in every way. Your kindness, empathy, and attention made all the difference. I have no words to express my gratitude for the professionalism and care you showed me.
It was an experience that brought confidence, peace of mind, and joy, reinforcing the certainty that I made the right choice; this is not just a piece of jewellery, but an experience that remains marked in our lives forever.
I write this with great joy and affection, and I look forward with excitement to the next pieces of jewellery.
Janaina was just amazing
Janaina was just amazing! She really helped us to pick out her our rings and took her time to go through all of the options available. She has so much knowledge on the pieces and gauging the styles her customers would like. We are so happy with our rings and can’t thank her enough for her help
I recently bought an engagement ring…
I recently bought an engagement ring from Diamonds Factory Cork and the service was absolutely amazing from start to finish! Picking out my new ring felt so special and personal. You really can take your time to design what you would like and there was no pressure. The quality of the ring is AMAZING and the price was extremely reasonable. For anyone getting engaged I will 100% be recommending Diamonds Factory going forward! X
After my review i got a call from a very nice guy at diamond factory. Sorry i didn’t catch his name. Anyway the matter was resolved very quickly. Thanks so much …
Purchased a ring on the 7 th December it said guaranteed for Christmas. I received an email on the 11 of December confirming my order and saying it takes between 2and 4 working weeks for delivery. I rang them Sunday 14 th of December. I was told it was due for delivery Christmas eve and that they would let me know. Haven’t heard from them since 😡

Besvarelse fra Diamonds Factory Ireland
Brilliant service
Brilliant service, very happy with how the process went from start to finish.
Would really recommend visiting. We worked with Lucie and she was excellent. Ordered a bespoke ring and it arrived in 4 weeks
Wonderful experience with very…
Wonderful experience with very supportive staff who made me feel welcome and helped me get a really nice engagement ring.
Highly recommended- Specialist and Quality
Incredible selection and highly knowledgeable sales team. I visited Diamonds Factory in their sophisticated and private office. Janina has exceptional knowledge and care in the type of engagement ring we were looking for and exceeded all our expectations! She was very patient and listened carefully to exactly what we were looking for, and that was in our budget. trying on rings to actually see what It would look like was a special kind of attention to detail we enjoyed. It didn't take too long for us to collect our custom ring, and it was perfect! Thank you so much
Janaina you were such a joy to meet and make our special day even more special.
Spent time looking for a diamond heart…
Spent time looking for a diamond heart pendant and just about gave up until I googled the Diamond Factory in Cork. Jana made everything so easy from the first appointment through to the collection of my pendant. Will definitely go back excellent service
Diamond factory was a great choice for…
Diamond factory was a great choice for us as Lucy and brianna were so helpful and easy going when trying to pick out a ring , we had dealings with both as we had to get a resize , great people and a great service , couldn't have been happier with the ring , it was absolutely stunning,
Excellent Customer serice
The service received was excellent, the staff explained products and options in detail, overall an excellent experience
Bespoke Ring with Jana 10/10
I had the honor of working with Jana on a bespoke engagement ring for my fiancée. Jana was exceptionally very patient, gives exceptional advices from details of the ring, structural integrity and any possible faults that may arise when it comes to a bespoke ring for your partner.
Jana was very professional throughout the process and bears strong integrity with her clients and the manufacturing team, if anything does go wrong during the process, Jana will be quick to respond and holds strong reputation that a solution can be addressed immediately. For example during the final approved CAD design for my bespoke engagement ring for my fiancée, the production team accidentally manufactured the previous CAD design (which was beautiful in every possible way, except it was missing a small detail of an extra small diamond on the shank, never the less it was absolutely the dreams of all dreams of a bespoke ring for my fiancée). I did bring this up with Jana and she was able to compensate for the incorrect CAD design manufactured by the production team. Honestly the ring is still one of a kind and my fiancée and I cannot be more happy with the ring and with Jana and Diamond Factory’s work.
Also to mention Jana and Diamond Factory delivered the ring on time as well before my proposal to my partner, super happy with that as well!
Hiccups at times do occur but rest assured, Jana is a very well respected and honourable person to deal with bespoke engagement rings.
Impressive experience
After looking at many jewelry stores, we chose the Diamonds Factory because of the impressive quality of their pieces and the service provided by the consultant Jana. She is a true expert who basically gave us a masterclass on jewelry!
Dette er Trustpilot
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