Diamonds Factory Ireland Anmeldelser 734

TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

An absolutely unreal experience from design to collection in the Cork store with Jana! The ring turned out exactly to what we wanted and more! Maggie did say yes OF COURSE!!

Bedømt til 3 ud af 5 stjerner

Jewellery when it arrived was lovely. However, it was nearly 5 weeks later than promised and the communication was very poor - No updates until we chased up ourselves.

Bedømt til 5 ud af 5 stjerner

Visited the diamond factory in powerscourt (Dublin) Great service and felt a valued customer. Milena was a great help and very knowledgeable in picking out my diamond studs. Very happy with them... Se mere

Bedømt til 5 ud af 5 stjerner

The staff was really helpful at all times. Time for delivery was really quick and really good quality. Highly recommend Diamonds Factory!

Virksomhedsoplysninger

  1. Smykkeforretning
  2. Smykkedesigner
  3. Smykkeproducent

Om Diamonds Factory Ireland

Skrevet af virksomheden


Shop Engagement Rings

Shop Wedding Rings

Shop Diamond Earrings

Shop Gemstones

Our Story

Contact Us


Here at Diamonds Factory, our core goal and mission is all about making those all important milestones matter with luxury, affordable jewellery pieces. With over 15 years experience in the industry, Diamonds Factory was created from the simple idea that luxury products shouldn’t cost the earth - and that mission still stands firm now.

From the highest quality diamonds to unique gemstones and beyond, we offer an extensive range of incredible luxury jewellery pieces, specialising in engagement rings that make that ‘I Do’ moment one they’ll never forget.

Happy customers are at the heart of everything we do, which is why we offer around the clock real-human customer care. We’re always on hand to answer any queries or questions to make sure our customer satisfaction stays at an exceptional level, which can be seen clearly in our high calibre of outstanding reviews.

Skrevet af virksomheden


Kontaktoplysninger


4,7

Fremragende

TrustScore 4.5 ud af 5

734 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 68 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

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Bedømt til 5 ud af 5 stjerner

Beautiful selection and fast secure delivery

Beautiful selection. Fast secure delivery.

5. februar 2026
Diamonds Factory Ireland-logo

Besvarelse fra Diamonds Factory Ireland

Dear Rachel,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Dublin team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Bedømt til 5 ud af 5 stjerner

I highly recommend the Diamonds Factory…

I highly recommend the Diamonds Factory Cork. While searching for the perfect engagement ring I booked an appointment to pop in to the showroom where we were greeted by Jana. She was so friendly and welcoming and made us feel right at ease. I felt like she took the time to understood my style and what kind of rings I would like which made the process so easy for me. She thoroughly explained everything about the diamonds, from styles, shapes and much more. I didn’t feel pressured to pick something and really felt my whole experience was really personalised to me. Thanks to Jana, I have the most beautiful engagement ring, better than I could have ever imagined. My ring was delivered within the expected time, which I was delighted with as I thought the lead up to Christmas might cause delays. All around I cannot recommend Jana at the Diamonds Factory enough, she is amazing!

20. december 2025
Diamonds Factory Ireland-logo

Besvarelse fra Diamonds Factory Ireland

Dear Jade,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Cork team, especially Jana!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Bedømt til 5 ud af 5 stjerner

Great experience with the diamond…

Great experience with the diamond factory, order placed and filled promptly. Good communication throughout service. Product was exactly what was ordered and perfect

5. februar 2026
Diamonds Factory Ireland-logo

Besvarelse fra Diamonds Factory Ireland

Dear Valued Customer,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Bedømt til 5 ud af 5 stjerner

Love my diamond necklace

Love my diamond necklace in emerald cut. And I enjoy the fact the chain is customizable both on length and size.

5. februar 2026
Diamonds Factory Ireland-logo

Besvarelse fra Diamonds Factory Ireland

Dear Valued Customer,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Dublin team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Bedømt til 5 ud af 5 stjerner

Great delivery and value

Great delivery and value compared to the high street prices, my wife couldnt be happier with the ring.

5. februar 2026
Diamonds Factory Ireland-logo

Besvarelse fra Diamonds Factory Ireland

Dear Richard,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Bedømt til 3 ud af 5 stjerner

Quality takes time

The ring quality is very good aswell as the packaging but the delivery time was slightly long

5. februar 2026
Diamonds Factory Ireland-logo

Besvarelse fra Diamonds Factory Ireland

Dear Valued Customer,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are really pleased to hear you are satisfied with both your order! As a made to order service, our items can take up to 4 working weeks to be received (or the maximum lead time weeks as shown at the time of purchase or by the occasion advertised for e.g. Christmas, Valentines Day etc.)

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest Regards,

Diamonds Factory Customer Service

Bedømt til 5 ud af 5 stjerner

From start to finish

From start to finish, a very enjoyable experience. We are super delighted with the ring we choose. The process was smooth, the team kept us informed all the way. Thank you so much!!

5. februar 2026
Diamonds Factory Ireland-logo

Besvarelse fra Diamonds Factory Ireland

Dear Bridget,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Dublin team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Bedømt til 5 ud af 5 stjerner

From start to finish I cannot fault…

From start to finish I cannot fault this place. I originally bought an engagement ring with Lucie and she couldn't have been more helpful.
It was a no brainer for me and my partner to go back for the wedding bands and we were guided through it all with Brianna and we were both made to feel comfortable throughout.
I have and will continue to recommend Diamonds Factory to anyone who is in the market for wedding and engagement rings. 10/10

2. december 2025
Diamonds Factory Ireland-logo

Besvarelse fra Diamonds Factory Ireland

Dear Ronan,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Galway team, especially Lucie and Brianna!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Bedømt til 5 ud af 5 stjerner

So lovely and helpful

So lovely and helpful

5. februar 2026
Diamonds Factory Ireland-logo

Besvarelse fra Diamonds Factory Ireland

Dear Amy,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Bedømt til 5 ud af 5 stjerner

Staff are so good

5. februar 2026
Diamonds Factory Ireland-logo

Besvarelse fra Diamonds Factory Ireland

Dear Edward,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Dublin team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Bedømt til 5 ud af 5 stjerner

Amazing experience and service with…

Amazing experience and service with listening to feedback and guide into a favourable direction. Will be coming back to the shop soon.

1. december 2025
Diamonds Factory Ireland-logo

Besvarelse fra Diamonds Factory Ireland

Dear Siddhesh,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Dublin team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Bedømt til 5 ud af 5 stjerner

Thoroughly recommended!

Very happy with everything. Whole process, from ordering custom engagement ring to receiving the order, took 3 weeks. The ring itself is beautiful and ny girlfriend (now fiancé!) is delighted with it.

5. februar 2026
Diamonds Factory Ireland-logo

Besvarelse fra Diamonds Factory Ireland

Dear Gary,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Bedømt til 5 ud af 5 stjerner

Thank you for saving my proposal

Dimond Factory really saved my proposal. I had a horrible experience with other company, end up i made a refund and i had to find somebody else. I decided to try it with DF and I ordered ring 16.12.2025. Thay confirm order 22.12( it's a usual operational time for tham as i understan), 12.01 i already receive it🙌. I'm saying Thank you to all team of DF for quick and professional work!
I ordered it in Powerscourt Townhouse Centre in Dublin and this guys explained me all options and unsered all my questions, i really appreciate it

16. december 2025
Uopfordret anmeldelse
Diamonds Factory Ireland-logo

Besvarelse fra Diamonds Factory Ireland

Dear Semen,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Dublin team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Bedømt til 5 ud af 5 stjerner

Amazing service

Amazing service. Jana was most helpful and professional. Could not recommend more.

22. december 2025
Uopfordret anmeldelse
Diamonds Factory Ireland-logo

Besvarelse fra Diamonds Factory Ireland

Dear Valued Customer,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Cork team, especially Jana!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Bedømt til 5 ud af 5 stjerner

Excellent Service

My fiancé and I recently purchased our wedding rings from Diamond Factory, and it was a very enjoyable experience. Jana made us feel very welcome and looked after. Choosing the rings was a very collaborative experience, and Jana gave us amazing advice and recommendations. We would recommend Diamond Factory to all.

31. december 2025
Uopfordret anmeldelse
Diamonds Factory Ireland-logo

Besvarelse fra Diamonds Factory Ireland

Dear John,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Cork team, especially Jana!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Bedømt til 5 ud af 5 stjerner

The service was outstanding from start to finish


I recently purchased a ring and was helped by Jana, and I honestly couldn’t be happier. She took her time with me, explained everything so clearly, and made the whole experience feel relaxed and special. I absolutely love my ring — it’s exactly what I wanted. The service was outstanding from start to finish. Highly recommend.

17. december 2025
Uopfordret anmeldelse
Diamonds Factory Ireland-logo

Besvarelse fra Diamonds Factory Ireland

Dear Lisa,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Cork team, especially Jana!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Bedømt til 5 ud af 5 stjerner

Wonderful

My experience at Diamonds Factory Cork was fantastic. Jana offered invaluable advice and guided me through each step with careful attention. I would recommend to anyone.

13. januar 2026
Uopfordret anmeldelse
Diamonds Factory Ireland-logo

Besvarelse fra Diamonds Factory Ireland

Dear Robert,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Cork team, especially Jana!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Bedømt til 5 ud af 5 stjerner

I recently purchased the most gorgeous…

I recently purchased the most gorgeous ring from Diamonds Factory in Cork to celebrate my 50th birthday, a real milestone for me. I wanted something unique and meaningful, and I couldn’t be happier with my choice.
A huge thank you to Glauce and Jana for your patience, support, and wonderful recommendations throughout the process. You both made the experience so special and enjoyable. I truly felt looked after from start to finish.
I’ve already told my friends where I got my ring, and I highly recommend the Cork showroom to anyone looking for beautiful jewellery and exceptional service. Thank you again for helping me choose the perfect piece to mark such an important moment in my life. Monika

9. januar 2026
Uopfordret anmeldelse
Diamonds Factory Ireland-logo

Besvarelse fra Diamonds Factory Ireland

Dear Montana,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Cork team, especially Glauce and Jana!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Bedømt til 5 ud af 5 stjerner

Very happy with our purchase

Very happy with our purchase. The seller, Gustavo, was extremely friendly and helpful throughout the whole process, and the delivery was exactly on time. Would definitely recommend.

9. januar 2026
Uopfordret anmeldelse
Diamonds Factory Ireland-logo

Besvarelse fra Diamonds Factory Ireland

Dear Hendrik,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Dublin team, especially Gustavo!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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