Diamond Home Support Anmeldelser 

Reliable person on time, Goes the extra mile

Excellent, thorough cleaning, every week, really pleased with Robin ( our cleaner) who takes great pride in his work.
A great service, at a reasonable pricp

Always on time. Very thorough and goes above and beyond just cleaning. My lady was hanging some curtains for me the other week. She will also hang washing on the line if I’m out at an appointment. Excellent service all round.

Excellent cleaner’s would highly recommend, my mum’s cleaner goes above and beyond for her. I have to have someone trustworthy and honest, my mum is housebound.

We found Diamond Home Support when I needed a thorough house clean on vacating a rental property. It was very easy to book and the cleaner was excellent, very high quality.
We have since booked a regular clean with Adam's service and found the versatility and ease of arranging things very useful. The company is also very good if your needs change for any reason. Would highly recommend.

Very unreliable service. Out of 4 cleaners assigned only 2 turned up, The second cleaner left my home in a mess which I had to clear up. hard as I am disabled. The 4th had privacy issues eveb though the only satisfactory cleaner.. The company places responsibility on the client about issues never checking in if they are satisfied. Giving a months notice for unsatisfactory service is a joke, Be very aware. I did not have a cleaner for 3 months but DD still taken and no oversight from the company. that i did not have a cleaner.

I would rate only for one week decent cleaning. The owner of this franchise states it is my responsibility to to let them know i dont have a cleaner. That is no way to run a business when she sad she had hundreds if cleaners. I didnt get one. I am elderly disabled and partially sighted and it has cost me a lot to not have a cleaner about 100 or more not including next DD I cant cancel. This is a scam.

I am very happy with the service provided. Sue is very efficient and friendly and does anything I ask..
Very satisfied.

Non responsive .. take the initial money and have not heard anything since, contact details are ignored no service provided..
BE WARNED- this franchise appears to be fake.
Putting elderly people in need at risk of losing their pension and unable to afford a service elsewhere.
No recourse for returning monies paid as no response from anywhere or anyone.

I have been using Diamond home support for nearly a year now. I have found the service very reliable. Ralph is always on hand and delivers what he says he will. The lady he arranged for us has been reliable, consistent in her work and quality and always happy to do. I couldn't be happier.

Brilliant!. Highly recommend them. Been an absolute blessing.
Wonderful full people, trust worthy and beautiful clean home every time.

Can not praise them enough 😀

We are always very pleased with the service we receive from our cleaner. She is just excellent, friendly and professional & hardworking. The house always smells amazing and we are very impressed with the attention to detail. Everything just gleams!
I am very glad we contacted Diamond Home Support for help with the housework. I would highly recommend them.

Charĺot is aĺways reĺiabĺe and there is never a problem with her work.A very pleasent young lady. 👍

A very friendly and effficien worker in

AVOID THE CHELTENHAM SERVICE
Caroline at the Cheltenham/Gloucestershire franchise is absolutely operating a scam service.
I paid £100 for a deep clean which we discussed extensively. Communication with Caroline was always quick and professional so felt in good hands. The cleaner was booked for 4 hours, only delivered 3 and what she actually did looked like hardly an hours worth of cleaning. Even basic, cleaning which i explicitly requested such as hoovering the carpets and wiping the sides. The bathroom was still as grubby as I left it. All standard services you would want to see from a supposed deep clean/reset. I messaged Caroline to let her know how the clean had gone and let her know that the service wasn’t delivered and expected the same, professional response but instead she ignored me for two days and when I prompted, got an incredibly rude reply that she would get back to me the next day. She eventually offered me £30 good will gesture? At no point did she apologise or endeavour to find out more about the completely unsatisfactory service delivered. I of course declined the good will offer and am taking a legal route so they don’t pocket £70 for not doing hardly anything and hopefully put a stop to her through trading standards. Wanted to make sure I put a stark warning out there for anyone looking at this firm. Completely illegitimate unfortunately

I couldn't be happier with Yvonne my cleaner she is always on time trustworthy pleasant and does a good clean I just leave her to get on with her work she never needs telling I really lovely professional girl thank you diamonds

Friendly girl who just gets on with it.
Nice to have someone who knows what they are doing.

Couldn’t ask for anything better. Flat sparkling, nothing is too much trouble, friendly and professional and excellent value for money. Thank you.

Company runs efficiently. Staff are pleasant and polite. They do a good job in tidying and cleaning my home.

We have been using Diamond Home Support Cambridge for some months now, and really recommend them. Paula is trustworthy, reliable, thorough and always cleans to a high standard. We would highly recommend!

Although our representative from Diamond Home support was very professional, polite and pleasant to talk to on WhatsApp… (his name is Plamen and he was 10/10 for customer service ),
Unfortunately, the cleaner he assigned to us named « Keelie » decided to CANCEL on us TWO TIMES with very short notice. The first time, she claimed she had a « family emergency » 24 hours prior and wouldn’t make it… we rescheduled for a week later and she CANCELLED AGAIN an hour before she was due to arrive, saying her child was ill this time. Completely unreliable and impolite. She is happy to waste your time and energy and flake on you repeatedly. I prepared the apartment TWICE, emptying rooms of clutter and putting out a large selection of cleaning supplies for her. Ultimately I had to clean the apartment myself as Diamond had no other options and no available cleaners in my town.
Diamond Home Support have suggested they won’t use Keelie again and I hope that is the case. Time waster.