Our cleaner from Diamond Home Services is absolutely brilliant. She's friendly and professional and works incredibly hard consistently every week to ensure our house is gleaming. She pays attention t... Se mere
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Our cleaner from Diamond Home Services is absolutely brilliant. She's friendly and professional and works incredibly hard consistently every week to ensure our house is gleaming. She pays attention t... Se mere
Virksomheden har svaret
Does what it says on the tin. Supplies potential permanent cleaning solutions. Recommended cleaners are excellent. Reliable, on time and do a good job.
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After a long search, I’m so thankful to Kam and Elzabitha for helping me at the very last minute! 🙏 I called Kam only an hour before I needed someone, and he quickly found me a reliable and prof... Se mere
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I have concerns with how this company is using my personal data. I requested quotes from a handful of companies using my personal email address. However, the Customer Service inbox for the comp... Se mere
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Diamond Home Support provides professional home cleaning services across most of the UK. Our main focus is on regular weekly and fortnightly cleaning, helping clients enjoy a clean, fresh and well-kept home without the stress of doing it themselves. We work with carefully vetted, reference-checked and insured cleaners, so clients can feel confident their home is in safe hands. Our service is designed to be reliable, affordable and flexible, with cleaning tailored around each household’s needs. Alongside home cleaning, we also offer home help and gardening services, giving clients extra support with day-to-day living and outdoor maintenance. Over the years, we have built a strong reputation for quality and reliability, with thousands of households choosing us for ongoing domestic cleaning support. If you’re looking for regular, dependable cleaning services, Diamond Home Support can connect you with a local cleaner who delivers consistent results.
Suite 118, St George's Business Park, ME10 3TB, Sittingbourne, Storbritannien
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 93 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
We secured a weekly cleaner quickly and she is fantastic. Umran, who we have dealt with at the Diamond Home Support Stockport office is excellent and answers any queries we may have. Definitely recommend using the cleaning services.

Besvarelse fra Diamond Home Support
This is a great company to work for. There is always someone at the end of the phone to help with any problems the worker/client have. I would strongly recommend them, and the service they provide.

Besvarelse fra Diamond Home Support
We have recently had to get in a cleaner due to health issues we contacted Diamond Home Services Bracknell and spoke with Lynda who has been extremely helpful in providing us with a cleaner who does a great job all thanks to lynda . excellent service

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Diamond Home Support Cornwall. Are a brilliant company to work with. A brilliant team. Very supportive and understanding. And great communication. Always there to support you when needed. 100 percent great company.

Besvarelse fra Diamond Home Support
Very helpful and cheerful nothing is too much trouble.
Made me feel very much happier and less inadequate.

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Very professional, easy to speak to and all round great company to work for.

Besvarelse fra Diamond Home Support
I have worked with Diamond Home Support Cornwall for around 6 years now and I really enjoy what I do. Karen, Mary-Anne and Brian are always happy to listen and help if you have any problems, and they communicate regularly with email updates of anything important. My experience with the Cornwall branch has been very positive and enjoyable.

Besvarelse fra Diamond Home Support
Great company. courteous and efficient. Providing a great cleaning service

Besvarelse fra Diamond Home Support
As a part of Diamond home support I felt very welcome from the get go. They are a great team and work extremely hard behind the scenes. I have no issues knowing if I need to pick up the phone with any issues they will be there for me. They keep us updated with information as and when and always praise us for our hard work. I feel appreciated and can say I would highly recommend them as a company.
Sarah

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Really enjoy working for Diamond Home Support as it's a very professional company. The days and hours are of your own choosing and that's very difficult to find. Morag is a great support if you need her help with queries ect. I'd highly recommend working for this company.

Besvarelse fra Diamond Home Support
I am a domestic cleaner with Cornwall Diamond Home Support, and have been with them for almost two years.l enjoy working with the clients l have. l am matched well with my clients.
There is always Support on the end of a phone if l need it.
I enjoy working for Cornwall Diamond Home Support, the service we provide is varied to meet the needs of our clients, and also the needs of the worker , which is just as important.

Besvarelse fra Diamond Home Support
the lady who comes to clean for me goes above and beyond what I would expect a cleaner to do. Nothing is too much or too little for her to help me . I am very disabled and she has made my life more bearable

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Very friendly, approachable and helpful. Always very greatful of the staff and the high standard of service provided to the client & tell you that regularly, personally it keeps me motivated and happy to be part of the team.

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Diamond home support are a fantastic caring company to work for , I have been working for them for 6years now , highly recommend .

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We have had cleaners from here for many years and been extremely happy. Nothing is too much trouble, excellent cleaners every time.

Besvarelse fra Diamond Home Support
Great company to work for. They do their best to find us clients in our area, always there if we need any help or support! Would definitely recommend working for Diamond!

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I have worked for Diamond Home Support since lockdown at all times I have found them to be a lovely company to work for. I would highly recommend to anyone wether it’s for cleaning or to work for they are so friendly and very efficient.

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I genuinely look forward to my cleaners coming each week. 🧽✨
They get all those little bits that I somehow miss, and afterwards my home smells and feels absolutely lovely.
The girls are always so polite, friendly and professional. They just get on with the job, leaving me to get on with mine — which is exactly what I need!
It’s such a lovely feeling coming home to a clean, fresh house. I honestly wouldn’t be without them! ❤️

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Besvarelse fra Diamond Home Support
I had an end-of-tenancy clean agreed with Diamond Home Support from the outset, but the job wasn’t completed to that standard and the company refused to take responsibility or make it right.
From the very start, I made it clear that I wanted an end-of-tenancy clean, and their agents quickly confirmed and agreed to this before booking. However, once the clean was finished, the flat was not in an end-of-tenancy condition: there was still mould in the shower and residue left on the hob. I took photos of both issues and contacted the agent to explain that the work was not up to the standard we had agreed and that I expected either a partial refund or for the cleaner to come back and finish the job properly. Instead, my request was very quickly denied, with the company insisting that the agreement was only for a three-hour clean and that they were not responsible for returning the flat to an end-of-tenancy standard, despite my initial request and their earlier agreement.
The main problem here is not just the missed spots, but the mismatch between what was promised and what was delivered, followed by a refusal to acknowledge that mismatch. By redefining the job after the fact as “just three hours” instead of an “end-of-tenancy clean”, they avoid accountability for not meeting the standard they initially agreed to provide. For tenants, an end-of-tenancy clean is specifically about meeting a higher standard to protect deposits and avoid disputes, so selling that service and then disowning the standard seriously undermines trust. In short, Diamond Home Support agreed to an end-of-tenancy clean, left clear issues behind, and then refused to fix them or offer a reasonable remedy, shifting blame instead of taking responsibility.

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