dialcare.com Anmeldelser 88

TrustScore 4 ud af 5

3,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 3 ud af 5 stjerner

Ilene Bosscher is a warm, professional counselor. She is patient, kind and helpful. I would recommend her to anyone. The Dialcare platform is annoying to deal with. I have a hard time making appoin... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Very quick response by great doc with helpful treatment options. I was amazed at how easy and effective the DialCare process was and appreciate the doctor's help!!

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I am actually writing to say that I was stuck in the virtual waiting room recently and Grace, a Dial Care agent actually called ME to see if everything was ok, if the doctor had called yet, which he h... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Edited to add response.. As of today 12/08/2024, I am still unable to use DialCare. I have called several times before (not today) to fix things. Today I was not able to log in with multiple attemp... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

Skrevet af virksomheden

DialCare is an innovative leader in telemedicine committed to helping people improve their overall health and well-being by providing affordable access to virtual care. DialCare offers seven comprehensive, high-demand telehealth solutions, including a Physician Access program that provides 24/7/365 access to non-emergency care from a national network of U.S.-based, fully credentialed physicians and virtual primary care for long-term care of chronic conditions through dedicated physicians; a Mental Wellness program that provides virtual counseling and psychiatry through licensed mental health professionals for mental and behavioral care; a Teledentistry program for 24/7/365 access to consultations with licensed dentists video or phone chat; and a Virtual Vet program that provides 24/7/365 access to guidance and information from licensed veterinary professionals. DialCare’s easy-to-use telehealth plans are available to consumers nationwide, regardless of insurance status. For more information on DialCare, please visit DialCare.com.


Kontaktoplysninger

3,8

God

TrustScore 4 ud af 5

88 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

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Bedømt til 4 ud af 5 stjerner

I was very pleased with the service

I was very pleased with the service! I only wish they provide a way to see how long the wait might be. Also, that the app had a section to review the visit. Otherwise, the doctor was very nice (but I didn't know his name) and my call into the office for prescription help was good! I would definitely recommend!

15. juni 2023
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Quick service but awful doctor

Quick service but awful doctor. I would not use her again. I didn’t trust anything she said after she recommended I add koolaid to pedialyte to make it taste better 🙄 I don’t consume crap like that, nevermind when I’m trying to nourish and heal my body from a virus. She didn’t assess for dehydration when I told her I was having liquid stools for over 48 hours; I had to mention I was concerned about the potential. She had her tv blasting the whole time. She told me she was ordering one medication and didn’t and instead ordered something for nausea/vomiting, which I didn’t have. Even the pharmacist said it was not a typical treatment for diarrhea. Finally, she told me not to eat anything until I have a formed stool. Um, what? How am I forming stool without food? And I’m starving. I’m doing the BRAT diet and I’m slowly getting better left to my own devices.

19. april 2023
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Good experience, app needs work

Experience overall very good but the app and service sometimes doesn’t allow to schedule. They should fix system glitches and allow for 60 minute session reservation versus only 30

14. april 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Awesome Service!

Quick Service! I logged in and was talking to a doctor within minutes. The doctor was nice and prescribed what I needed and the prescription was at the pharmacy a short time later. I was feeling better the next day. It is great not having to miss work to go see the doctor!

12. april 2023
Uopfordret anmeldelse
dialcare.com-logo

Besvarelse fra dialcare.com

Hi Cathy, we are happy to hear that we could help get you on the fast track to feeling better! We take pride in our quick and accessible service to help members like you get the care you need in no time, thanks for the great review!

Bedømt til 3 ud af 5 stjerner

Unsatisfactory with NOT Christian Therapy & No Sunday AM Appt.'s

I have been a client of dialcare for a few years now. I have appreciated the help I have received. However, I go back to my first interaction with clinicians. They didn't take the time to introduce themselves and get to know my husband and me. This isn't the only clinician I had this experience with. It was with the other ones as well. I am signed up with Medi-Share which is a Christian Based Insurance and I am expecting the clinicians to have this background which doesn't seem to be the case. To me, I am disappointed with the unspoken expectation that I had due to Medi-Share partnering with Dialcare and it not being shown that the clinicians have a Christian based background or understanding even. They are good people and clinicians that are doing their best and caught in the middle if they don't understand where their clients come from. If you are just seeking counseling that is NOT Christian based than it should work out fine. Customer service has been good thus far. Another complaint that I have is that there are no Sunday appointments which is limiting to people that are working, which is my case. I wish they had more weekend appointments, especially Sunday mornings.

21. marts 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent Service & Advice

The customer service agent was very helpful and pleasant. And Dr. Richard Manrique is a definite asset to Dialcare. He's very knowledgeable and compassionate.

10. april 2023
Uopfordret anmeldelse
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Besvarelse fra dialcare.com

Hi Melissa, thanks for the great review! We pride ourselves in prioritizing customer service, and we're happy to hear that our service agent and wonderful provider got you the care you needed.

Bedømt til 5 ud af 5 stjerner

Everything has gone smoothly

Everything has gone smoothly from the first time I opened Dialcare on my computer. Easy to use. I found a counselor that is THE BEST. She has helped my feel better about life, myself and the situation I'm in right now. At first I was worried about how a TeleVisit would go, but all my concerns proved to be wrong. I can't say enough good things about Dialcare

21. marts 2023
Uopfordret anmeldelse
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Besvarelse fra dialcare.com

Hi Lisa, we are so happy to hear that you are enjoying your experience with us! We are proud to offer this mental health resource to connect members like you to our list of amazing providers. Thanks for the great review!

Bedømt til 5 ud af 5 stjerner

Second time I’ve used dialcare

Second time I’ve used dialcare. There was barely any wait time. So much nicer than urgent care. Both doctors were efficient and competent. Will definitely use again.

8. marts 2023
Uopfordret anmeldelse
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Besvarelse fra dialcare.com

Hi Elizabeth, we're so glad to hear that you enjoyed your experience. We take pride in helping our members get quick, accessible and efficient care. Thanks for the review!

Bedømt til 5 ud af 5 stjerner

Prompt Service ! I didn’t have to wait a day or even a…

I didn’t have to wait a day or even a hour it happened within 15 min !! So great to have this since I was on a trip out of town !

1. marts 2023
Uopfordret anmeldelse
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Besvarelse fra dialcare.com

Hi CK, thanks for your review! We're proud to offer quick and accessible service, and happy to hear we could help you out from wherever you are!

Bedømt til 5 ud af 5 stjerner

This is my second time using Dialcare…

This is my second time using Dialcare for my 9yr old, last August and then last week. Customer service was great. Both Doctors were excellent. Dr Farrag and Dr Karman. Diagnosis and recommendations were on point and not having to take my sick child to the Urgent care or ER etc was a relief. Thank you.

1. februar 2023
Uopfordret anmeldelse
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Besvarelse fra dialcare.com

Hi Margaret, thanks so much for the great review! We're happy to hear that we could provide affordable and accessible care to your son. We pride ourselves on offering wonderful customer and provider service!

Bedømt til 5 ud af 5 stjerner

What a great service

What a great experience, very thorough, helpful and saved time from having to drive to Dr or urgent care, wait to see someone and then drive back. Didn’t miss work time - and Dr. Was very helpful

6. februar 2023
Uopfordret anmeldelse
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Besvarelse fra dialcare.com

Hi Judy, we're so happy to hear that we helped you save time and money! We always appreciate hearing feedback from members like you!

Bedømt til 5 ud af 5 stjerner

fast and efficient!

Dr Jermaine was fast and efficient and truly took my issues seriously. She made me feel safe and comfortable knowing a doctor was there to give me advice and treatment about my sickness. Thank you so much . It was convenient and quick!

28. november 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Saves me time & money

Saves me time & money. Excellent doctors

6. oktober 2022
Uopfordret anmeldelse
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Besvarelse fra dialcare.com

Hi Cheryl, we're happy to hear we're helping you save time and money. Our team is committed to making sure members like you have access to the best network of providers. Thanks for the great review!

Bedømt til 5 ud af 5 stjerner

Dialcare Customer Service

When I initially had issues reaching my provider, I called the customer service number. The rep was so pleasant to speak with. She showed that she wanted to assist me in ensuring I have a great experience with this company. I don't remember the exact date of this experience but it was a most wonderful experience.

15. juli 2022
Uopfordret anmeldelse
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Besvarelse fra dialcare.com

Hi Stacey, thanks for the great review! We're pleased to hear that we could connect you with your provider. Everyone on our team is committed to ensuring you have the best experience! Have a great day!

Bedømt til 5 ud af 5 stjerner

Great service!

I was very happy with the service I received. The physician called me back quickly and listened carefully to my symptoms. I was prescribed the needed Rx and was able to pick it up right away. The call saved me from having to go to urgent care and spend time and money unnecessarily.

10. september 2022
Uopfordret anmeldelse
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Besvarelse fra dialcare.com

Hi Heather, thanks for the great review! We're happy to hear you had a great experience, and we hope to continue to provide you with affordable and accessible health care. Have a great day!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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