We have been DFW Security customers for years. We decided it was time to change out our battery backup but were having trouble with the keypad after changing it out. They sent a service tech right a... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ashlie and the team were extremely helpful in getting me setup with everything I needed. I had several questions and she was thorough and patient throughout the process.
Virksomheden har svaret
Everyone I spoke to was very polite and kind very knowledgeable of your whole system, professional quick response. The service team was also excellent. They were on time and called me a hour before t... Se mere
ive only had one issue in the three years we have had the system. I called and was walked thru how to correct most of the issue over the phone. There was one item that required a repair-at no charge... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Installation af sikkerhedssystemer
- også i
- Brandsikring
- Business to business-service
- Butik med tyverialarmer
- Vagtselskab
Om DFW Security®
Skrevet af virksomheden
Home & Business Security, Cameras, Alarm Systems, Access Control, Smart Devices and Monitoring.
For more than 30 years, DFW Security has helped protect homes, families and businesses throughout the Dallas-Fort Worth area with professionally installed security and smart technology. We are a local security company serving communities across North Texas, with real people providing local support before, during and after installation.
Our security solutions are customized to fit each customer's needs and can include home security systems, business security systems, alarm systems, security cameras, video surveillance, access control, fire monitoring, remote video monitoring and smart home technology.
With today's technology, your security system can do more than sound an alarm. Smart security cameras can help identify people, vehicles, animals and packages, while intelligent alerts help you focus on activity that matters. Control your security, cameras, locks, lights, garage doors, thermostats and other connected devices from one convenient mobile app.
For businesses, DFW Security can bring security, video surveillance and access control together into an integrated solution designed to help protect people, property and operations. Whether you need security for a single location or multiple business locations, we can help create a solution that fits your needs.
We believe good security should combine trusted local experts, professional installation, reliable technology, responsive customer service and fair pricing. Our goal isn't simply to sell a security system. It's to provide a comprehensive solution that works for you today and continues to serve you as your needs change.
How can we help protect what matters most to you?
Kontaktoplysninger
2533 E Loop 820 N, 76118, Fort Worth, USA
- 877-372-0350
- sales@dfwsecurity.com
- dfwsecurity.com
Talk to an Expert
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Fremragende
224 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Beware of what you are signing with a contract
I thought I was signing a 12 month contract that was quoted to be $41 each month including the equipment. What I wasn't aware of is that the equipment was based on paying it out over 60 months and that's how they got the $41 a month. So I ended up having a bill for $1k for just the equipment which was not what I was told when I scheduled service to be set up. I called and spoke with the manager and told her this felt like a bait and switch, I was super adamant that I only wanted a contract for 12 months because I am leasing this place and no one mentioned that my equipment was to be paid for the next 60 months. Why would I ever agree to pay on equipment over 60 months when I am only in this place for 12 months. The manager was not helpful at all, she was super rude, told me that I knew exactly what I was signing, just a really terrible experience!
17. juli 2026
Besvarelse fra DFW Security®
Hi Stephanie, this sounds like a huge misunderstanding! I'm so sorry you had a bad experience as we strive to be upfront, transparent and caring in every encounter. 60 months is the maximum time frame allowed to pay off the equipment with zero interest. Unfortunately it looks like you clicked to select a shorter time frame making the payment higher. I know Susan is working on getting this fixed for you right now. Please bear with us while we try to make it right!
Besvarelse fra DFW Security®
Great! Thanks for allowing us to protect your new home!
Great Customer Experience: The representative was very…
The representative was very professional and thorough. Answered all of my questions and resolved the power issue. Additionally completed an entire system check. He is an asset to your team.
10. september 2026
Besvarelse fra DFW Security®
Thanks Patrick. We are very happy to hear this!
Besvarelse fra DFW Security®
Thanks Kathy!
Nice and knowledgeable young man came…
Nice and knowledgeable young man came and made required updates.
10. september 2026
Besvarelse fra DFW Security®
Thank you for your feedback. We appreciate you!
The service was excellent
The service was excellent. Herman was the best. Took his time with us to explain everything. Installation was seamless.
9. september 2026
Besvarelse fra DFW Security®
We love seamless experiences! Thanks Matt!
Your guy was excellent
Your guy was excellent , he provided all kind of advice and ficed everything
1. september 2026
Besvarelse fra DFW Security®
Wonderful! Thanks David!
Technician was so polite and friendly…
Technician was so polite and friendly and showed me some things II didn’t know about using the keypad. He also cleaned up all of his mess, unlike the technician before. Great service and much appreciated.
1. september 2026
Besvarelse fra DFW Security®
Thanks Rachel!
Doorbell camera issue
The technically person showed up in the scheduled window able to correct the problem right away. The door bell camera had to be replace he quickly did that. Then he did a full test on my secure system. Very friendly guy.
4. september 2026
Besvarelse fra DFW Security®
Thanks Tammy. We appreciate your business and we're thankful to be protecting your home!
Besvarelse fra DFW Security®
Thanks for letting us know!
Service:
Service technician was excellent. He fixed the problem then checked all my entry points and made sure all were working properly. Very professional and knowledgeable.
28. august 2026
Besvarelse fra DFW Security®
Glad to hear it. Thanks Patricia!
DFW ROCKS!
Been with DFW for a long long time and they have been exceptional every visit. Highly recommend.
30. august 2026
Besvarelse fra DFW Security®
Thank you Lisa! Music to our ears!
Besvarelse fra DFW Security®
We'll try to keep it up! Thanks!
There were a few hiccups but…
There were a few hiccups but ultimately, my alarm is connected and working
20. august 2026
Besvarelse fra DFW Security®
Thanks Mary! We appreciate you and your patience through the hiccups.
Great communication and customer…
Great communication and customer service! We were set up quickly and the system is easy to use and efficient.
27. august 2026
Besvarelse fra DFW Security®
That's great to hear! Thanks Tammy!
Good great service
Good, knowledgeable service. Reasonable price. Someone always monitors my alarms.
19. august 2026
Besvarelse fra DFW Security®
Thanks Karen!
This was truly a pleasant experience my…
This was truly a pleasant experience my technician showed up on time explaining every step of the installation then he kept my home neat and clean during the process giving me a thorough lesson on how to use it
Thanks Danny
25. august 2026
Besvarelse fra DFW Security®
Thank you! Here's to many more pleasant experiences together!
Professional and knowledgeable!
They were very professional, friendly and knowledgeable. Repaired my doorbell camera and also my concerns on outdoor camera videos, amount we needed and better ways to meet our needs! Fantastic experience and my equipment is working much better! Thank you!
21. august 2026
Besvarelse fra DFW Security®
Thanks Judy! We love hearing about positive experiences like these!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
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Læs om anmeldelsesprocessen på Trustpilot.
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