We have been DFW Security customers for years. We decided it was time to change out our battery backup but were having trouble with the keypad after changing it out. They sent a service tech right a... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ashlie and the team were extremely helpful in getting me setup with everything I needed. I had several questions and she was thorough and patient throughout the process.
Virksomheden har svaret
Everyone I spoke to was very polite and kind very knowledgeable of your whole system, professional quick response. The service team was also excellent. They were on time and called me a hour before t... Se mere
ive only had one issue in the three years we have had the system. I called and was walked thru how to correct most of the issue over the phone. There was one item that required a repair-at no charge... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Installation af sikkerhedssystemer
- også i
- Brandsikring
- Business to business-service
- Butik med tyverialarmer
- Vagtselskab
Om DFW Security®
Skrevet af virksomheden
Home & Business Security, Cameras, Alarm Systems, Access Control, Smart Devices and Monitoring.
For more than 30 years, DFW Security has helped protect homes, families and businesses throughout the Dallas-Fort Worth area with professionally installed security and smart technology. We are a local security company serving communities across North Texas, with real people providing local support before, during and after installation.
Our security solutions are customized to fit each customer's needs and can include home security systems, business security systems, alarm systems, security cameras, video surveillance, access control, fire monitoring, remote video monitoring and smart home technology.
With today's technology, your security system can do more than sound an alarm. Smart security cameras can help identify people, vehicles, animals and packages, while intelligent alerts help you focus on activity that matters. Control your security, cameras, locks, lights, garage doors, thermostats and other connected devices from one convenient mobile app.
For businesses, DFW Security can bring security, video surveillance and access control together into an integrated solution designed to help protect people, property and operations. Whether you need security for a single location or multiple business locations, we can help create a solution that fits your needs.
We believe good security should combine trusted local experts, professional installation, reliable technology, responsive customer service and fair pricing. Our goal isn't simply to sell a security system. It's to provide a comprehensive solution that works for you today and continues to serve you as your needs change.
How can we help protect what matters most to you?
Kontaktoplysninger
2533 E Loop 820 N, 76118, Fort Worth, USA
- 877-372-0350
- sales@dfwsecurity.com
- dfwsecurity.com
Talk to an Expert
4,6
Fremragende
224 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Outstanding service the past 12 years
Outstanding service the past 12 years. Particularly impressed with the hard work, perseverance and professionalism of Crystal and Bill during our recent system upgrade. Michael and Marco in sales and technical help are always great! Thank you.
23. juli 2026
Besvarelse fra DFW Security®
Thank YOU! We are so grateful for your business all these years!
Help with configs
Yesterday, we didn't get the tech's name written down but he was most helpful in configuring some things for us. Today, Rick helped us with a second part of the configurations. Much appreciated BOTH DAYS!
28. juli 2026
Besvarelse fra DFW Security®
Great! Thanks Andrea!
Well the system now arms in both Stay…
Well the system now arms in both Stay and Away modes. However what caused the system to not arm in those modes (the reason for the service call) was not found.
20. juli 2026
Besvarelse fra DFW Security®
We're glad to hear it's working now, but sorry you didn't get an explanation for why it wasn't. Just remember to hold the buttons down and let us know if anything else comes up. We appreciate your business!
Very Professional
The technician went above and beyond. Very knowledgeable. Kept me updated throughout the service call.
15. juli 2026
Besvarelse fra DFW Security®
Thanks Tommie! We're so happy to hear this!
the tech fixed what needs to be done…
the tech fixed what needs to be done and also checked the whole system
29. juni 2026
Quoted and mislead
Didnt removed old equipment as request and told would happen. Also was quoted incorrectly had to pay additional.
14. juli 2026
Besvarelse fra DFW Security®
We are very sorry to hear this happened! We didn't realize you were unsatisfied and want to make this right. A manager will call you this morning to see how we can help.
Service Tech was able to address our…
Service Tech was able to address our concern in a professional and efficient manner.
14. juli 2026
Besvarelse fra DFW Security®
Wonderful! Thanks Jake!
Started the project two years ago…
Started the project two years ago almost and it’s still not completed
14. juli 2026
Besvarelse fra DFW Security®
Oh no! This does not sound right. Let me do some research and we will reach out later today.
Besvarelse fra DFW Security®
Thanks Joyce! We love hearing stuff like this!
Phenomenal Experience
Phenomenal experience. Crystal knocked it out of the park with her professionalism and extensive knowledge. She went above and beyond to make sure our cameras were installed strategically and made sure our apps were all set. Couldn't recommend DFW Security enough. 10/10
3. juli 2026
Besvarelse fra DFW Security®
Thank you for trusting us to secure your home. We appreciate you!
It’s too soon to give a definitive…
It’s too soon to give a definitive review because the system was just installed, regarding this process, the person that came to check the house for our security needs was very knowledgeable and suggested the system that will work for our house. One of the things I did not like is that they want me to sign a contract for 3 years, I was buying all the equipment and paying for the installation that was expensive even though I didn’t get all that they were suggesting. When you pay for all in advance you don’t need a long contract, they don’t have any risk, is not that they were offering me for free or a discounted price if I signed a long contract, initially they were reluctant to give me a contract for 1 year instead of the standard for 3 years, but we got an agreement and signed a 1 year. The installation process was painless and everything apparently is working and my wish is to never use it in e real emergency, but if we have to use it hopping that will work for that it was designed
2. juli 2026
Besvarelse fra DFW Security®
Thank you for taking the time to write a review. We appreciate your feedback and will get it to the right people. Our goal is for you to be 100% satisfied now and for years to come, and we promise to always work hard toward that goal!
Professional
The technician was respectful and professional. When there was a delay, I received a phone call. Reasonable prices. Would highly recommend their services.
17. juni 2026
Besvarelse fra DFW Security®
Thank you Brenda!
DFW Security Great Customer Service
We have to cancel appointment at the time of installation, and they were understanding and rescheduled quickly. They have great customer service and I would highly recommend them.
29. juni 2026
Besvarelse fra DFW Security®
Thank you! We appreciate you!
The technician was very knowledgeable…
The technician was very knowledgeable about why my system was not working well. The diagnostics were accurate. It was very impressive to have a specialist who knew how well the system is supposed to work.
25. juni 2026
Besvarelse fra DFW Security®
Thanks for your review! Although we wish everything worked perfectly all the time, I'm glad our technician got you back up and running!
Our technician was SO helpful
Our technician was SO helpful! He carefully explained what was wrong, what he would do, and helped us clean up some on-line items that we’d been unable to execute. He was so polite, efficient and informative! Thank you for such great service!
23. juni 2026
Besvarelse fra DFW Security®
Thank you! This makes us so happy!
Besvarelse fra DFW Security®
We are going for fantastic, amazing or exceptional, but we'll take fine too! Thanks Chad!
Two of my home security cameras were…
Two of my home security cameras were not working and also the doorbell camera. I won’t mention names but I have had two other company’s before DFW , the last one I even paid to get out early just couldn’t deal with crappy service and product. My cameras honestly didn’t work most of the time. I would have to sit on phone with tech as they are asking me to go all over my house or computer etc etc. anyways I have DFW of course now and they re-wired things that should have never been done in the first place. Everything has been great until I changed login in info on network. I called and RICK was amazing and very patient and knowledgeable. He had it fixed within the hour. Very happy with DFW
26. juni 2026
Uopfordret anmeldelse
Besvarelse fra DFW Security®
Thank you so much for taking the time to share your experience! Just what we're aiming for!
Just needed a battery
No problems. It was just a simple thing and taken care of quickly on the first call.
10. juni 2026
Besvarelse fra DFW Security®
Thanks Wayne!
Amazing technology.
Jus, our technician was great and explained everything throughly. He was prompt and got right to work. Very engaging and respectful.
The technology powering our system is amazing.
17. juni 2026
Besvarelse fra DFW Security®
We're so glad to hear you're enjoying your new smart system! Thank you for the opportunity to protect your property.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.