Excellent professional service from a good local cycle shop. Good communication from online staff. Only downside is more TNT than the shop, but when I spend £1700 I really expect free postage, yes I... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Bought Genesis carbon forks, £50 less than anywhere else. Good communications and delivered by TNT, two working days after ordering. Parcel left exactly where I asked them to leave it whilst I was not... Se mere
My sons electric scooter arrived after just 3 days, he was so happy with it but disappointed it arrived scratched. After emailing Soanes a partial refund was offered which my son accepted. Communicat... Se mere
These guys are great. They've looked after our family's MTBs for a few years and always give good service. Recently had to swap out a shifter they had fitted previously which inexplicably broke after... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Soanes Cycles is a family run cycling shop based in Colyton, Devon. Established over 100 years ago. We sell all types of new & used bikes.
Kontaktoplysninger
Soanes Cycles, EX24 6JX, Colyton, Storbritannien
- 01297552308
- soanes@devoncycles.co.uk
- devoncycles.co.uk
4,9
Fremragende
193 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Online purchase
Online purchase. All paper work correct , everything that should with the purchase was included. Email correspondence leading up to delivery all great .
To top it off the bike is great just what I wanted.
I only wish I lived nearer to the shop for genuine service that is on offer .
James
17. februar 2023
Ordered a Marin Bolinas 2 frame
Ordered a Marin Bolinas 2 frame , arrived within a few days very well packaged/ boxed. A lovely frame hopefully I can do it justice with build . Thanks Soanes cycles
17. januar 2023
Very easy stress free transaction
Very easy stress free transaction. Fast delivery, would definitely recommend and buy from here again.
10. januar 2023
Good service bike arrived on time and…
Good service bike arrived on time and as described
5. januar 2023
Quick and free delivery
Quick delivery, and it was free! Great quality items too, thank you.
27. november 2022
The bike is as advertised and arrived…
The bike is as advertised and arrived quickly. I would have appreciated a leaflet telling me how to assemble it.
20. oktober 2022
Very professional service
Very professional service, really impressed with the staff & how quickly they come back to you. Delivery was super rapid as well, great advice on helmet choice. You can't go wrong, highly recommend. Thanks Guys!
6. september 2022
Uopfordret anmeldelse
A brilliant firm to deal with
A brilliant firm to deal with. I have never bought a cycle online before so although I had a rough idea what make and model I wanted I wasn't sure about the size and geometry. However Ryan responded to my emails and calls for advice, and went as far as getting a member of staff of similar size to me to sit on the different size bikes and provide feedback.
Then the real test of a firm is how well they solve problems; The courier messed up and aborted the delivery on the day, but Ryan quickly got in contact with the courier to resolve the issue and my bike arrived in perfect condition the next working day.
You won't get this level of personal support from any of the big online cycle retailers. I wish this company was located over my side of the country as I would use them for all my cycling needs given the chance.
2. august 2022
Bought a Genesis cdf from here…
Bought a Genesis cdf from here recently, great customer service and prompt delivery.
16. juli 2022
Finally found a ladies bike frame in XL…
Finally found a ladies bike frame in XL size, rare as hen’s teeth but useful for a 6’2” male recovering from a shattered pelvis - great price too :-)
10. juli 2022
I was struggling with finding a bicycle…
I was struggling with finding a bicycle part. As I was about to give up, I ended up on Soanes Cycle webpage and the gentleman by the name of Ryan was a great help. He guided me to the right part that was exactly what I was looking for. Great customer service. Very efficient and responsive. Highly recommendeed.
27. juni 2022
Uopfordret anmeldelse
Great company to deal with
I purchased a Marin gravel bike from Soanes cycles which was the best price I could find on the internet. I chose their finance company, V12 retail finance which was a very simple and quick process. All in all the whole purchase process took around 15 minutes once I'd chosen the bike.
I received regular updates regarding my order, the status of my delivery right through to receiving my bike. Although I was extremely pleased with the bike and despite it being excellently packaged there was a small issue with it. I emailed them and received a reply very soon after with a suitable resolution.
I highly recommend Soanes cycles and would definitely purchase from them in the future. Top marks!!
23. maj 2022
Very helpful and prompt communications
Very helpful and prompt communications. Fast delivery. Top notch service
14. maj 2022
Excellent service and communication.
Fantastic service, excellent communication and very quick delivery. It arrived fully boxed, very well wrapped up inside and took me 10 minutes to assemble what I had to. I would 100% recommend Soanes Cycles to anybody. 👍👍
23. april 2022
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.