The interaction with Joe was wonderful. He responded promptly and completely with any question I had. He was incredibly helpful and the ebike was delivered exactly when he promised. He also checked i... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great experience buying through the cycle to work scheme (GCI) Other websites you have to pay full retail which negates the salary sacrifice scheme. Took about 10 ten days from applying to deliver... Se mere
Virksomheden har svaret
A great service from start to finish. Joe went above and beyond and kept me informed throughout the whole process with a speedy delivery, even going above and beyond getting a replacement part free of... Se mere
Virksomheden har svaret
Such a great company. Purchased a bike through the cycle to work scheme.Great communication throughout the process. Delay in delivery( not due to the company but bike availability) but E bikes expres... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to E-Bikes Express, your go-to destination for the latest and most innovative electric bikes in the United Kingdom. At E-Bikes Express, we believe in the power of sustainable and efficient transportation, and we're on a mission to revolutionise the way you experience urban mobility. Founded in 2024, E-Bikes Express was born out of a shared passion for eco-friendly commuting and a commitment to providing high-quality electric bikes that enhance your daily journeys. We understand that the future of transportation lies in sustainable alternatives, and electric bikes play a crucial role in reducing our carbon footprint. At E-Bikes Express, we are dedicated to offering the finest selection of electric bikes from reputable brands known for their reliability, durability, and cutting-edge technology. Each bike in our collection undergoes rigorous testing to ensure it meets our high standards, providing you with a safe and enjoyable riding experience. Choosing the right electric bike can be a daunting task, especially with the variety of options available. That's where our team of passionate and knowledgeable experts comes in. We are here to guide you through the selection process, offering personalised advice to match you with the perfect e-bike that suits your needs and preferences. Our customers are at the heart of everything we do. We strive to provide an exceptional shopping experience from the moment you land on our website to the first exhilarating ride on your new electric bike. With secure online transactions, prompt deliveries, and dedicated customer support, we aim to make your E-Bikes Express experience seamless and enjoyable. E-Bikes Express is not just a store; it's a movement towards a greener, healthier, and more connected future. Join us in the e-bike revolution and discover the freedom and joy of electric biking. Thank you for choosing E-Bikes Express. Let's ride towards a sustainable tomorrow!
Kontaktoplysninger
302 Charminster Road, BH8 9RU, Bournemouth, Storbritannien
- 0333 090 7813
- info@ebikesexpress.co.uk
- ebikesexpress.co.uk
Top Notch Customer Service
The interaction with Joe was wonderful. He responded promptly and completely with any question I had. He was incredibly helpful and the ebike was delivered exactly when he promised. He also checked in to see how I liked it and if I had any questions. Top Notch Customer Service.
30. marts 2026
Uopfordret anmeldelse
Besvarelse fra E-Bikes Express
Hi Jean,
Thank you so much for your review! We are delighted that you were impressed with our customer service and found us helpful.
We look forward to hearing from you again in the future. Enjoy your ride!
Many thanks,
E-Bikes Express team
Top service and after sales!
A great service from start to finish. Joe went above and beyond and kept me informed throughout the whole process with a speedy delivery, even going above and beyond getting a replacement part free of charge id lost. Fully recommend!
23. december 2025
Uopfordret anmeldelse
Besvarelse fra E-Bikes Express
Hi Danny,
Thank you so much for taking the time to leave such a detailed and thoughtful 5-star review.
Going the extra mile for our customers is something we genuinely care about, so it’s great to know that came through in your experience.
If you ever need anything in the future, we’re always here to help.
Many thanks,
E-Bikes Express team
Excellent service
Excellent service, good price, friendly, good after care made it a worry free experience
13. december 2025
Uopfordret anmeldelse
Besvarelse fra E-Bikes Express
Hi Colin,
Thank you so much for taking the time to leave us such a fantastic 5-star review.
We’re delighted to hear that you found our service friendly, our pricing fair, and the overall experience worry-free. Providing clear communication and strong aftercare is something we take great pride in, so it’s great to know this came through.
Thank you again for choosing E-Bikes Express — we truly appreciate your support and hope to assist you again in the future.
Many thanks,
E-Bikes Express team
Great experience
Great experience, was informed all along the way until my e-bike had been delivered. They also kept in touch after to make sure all was ok. Ordered an ado air 20 which has been great.
Would recommend and would certainly use again thanks.
14. november 2025
Uopfordret anmeldelse
Besvarelse fra E-Bikes Express
Hi Matt,
Thank you so much for your fantastic review and recommendation!
We are so happy you were pleased with our customer service. We hope that you will love every second of riding your e-bike.
We hope to see you again soon!
Many thanks,
E-Bikes Express team
Very Happy
Really good customer service! My payment was blocked for some reason but Joe emailed & sorted everything out. Delivery was great too, with excellent delivery blokes - not always the case, sadly.
4. december 2025
Uopfordret anmeldelse
Besvarelse fra E-Bikes Express
Hi Kath,
Thank you so much for your kind words!
We are so happy that you enjoyed your shopping experience with E-Bikes Express, your review means everything to us, and we hope to see you again in the future!
Many thanks,
E-Bikes Express team
A fantastic company to purchase from with great communication
I had a really great experience dealing with E-Bikes Express and a special thanks goes out to Joe, the manager and founder of the company who made everything so smooth! Communication via email was excellent every step of the way, especially as it was for an electric bike through the the cycle to work scheme. The order went through very quickly, and once all ID documents had been sent, I received my new ADO Air 20s in less than a week! I couldn’t be happier! It’s a great bike btw, and has made a big difference to my commute to work. I was even sent a free bike lock which was a very thoughtful extra! I wholeheartedly recommend this company to anyone looking to purchase a new e-bike, and will not hesitate to use their services in the future. Thanks again!
20. november 2025
Uopfordret anmeldelse
Besvarelse fra E-Bikes Express
Hi Dan,
Thank you so much for your review. We are so proud to hear that you valued our top-tier customer service, this is what we pride ourselves on!
We are also happy that you appreciated your gifts in the E-Bikes Express package. We hope to hear from you again in the future!
Many thanks,
E-Bikes Express team
I was looking for a long time which…
I was looking for a long time which company to go for, I asked a fair few for bike quotes and either didnt hear back or was just the price, I needed a proper quote so I could use in my cycle to work scheme, I eventually settled on a bike seeing all the reviews and your company had the bike at the going rate and bonus used my cycle to work scheme, from first contact I had a quote through, although was missing some information and email back and was sorted promptly, it only took about 2 weeks from start to finish, went very smoothly and not issues at all not even for delivery, I had to re arrange as the day I was given wasn't convenient, that was sorted promptly by a lovely lady who was very helpful, then they give me a free gift as well, I mean what more can you ask, really happy and recommend to anyone
1. november 2025
Uopfordret anmeldelse
Besvarelse fra E-Bikes Express
Hi Michael,
Thank you for your wonderful review!
We’re so pleased the Cycle to Work process was smooth and that we could make everything easy and friendly. Enjoy your new e-bike and accessories — we’re always here if you need us.
Many thanks,
E-Bikes Express team
ENGWE L20 3.0 Boost Cycle2Work…
I was looking for e bike on Cycle2Work voucher scheme and the shop has the fairest price policy - WYSIWYG. No extra cost if cycle2 work scheme is used, very quick, out of hours answer to query -i asked about the bike on Sunday evening and J. answer same evening with everything i needed to know. On Every stage of the process there were comms from the shop. A nice touch was a small gift from the shop. Bike arrived about a week after ordered again with update and tracking number and delivery guys were polite and offer to carry the package (over 30kg worth of bike ) to where I wanted it. Thanks to Joe and the Team for great experience.
4. november 2025
Uopfordret anmeldelse
Besvarelse fra E-Bikes Express
Hi Daniel,
Many thanks for your review!
We are so happy you were pleased with our customer service. We hope that you will love every second of riding your e-bike.
We are committed to giving nothing less than 5 star customer service to our customers!
Many thanks,
E-Bikes Express team
Such a great company
Such a great company. Purchased a bike through the cycle to work scheme.Great communication throughout the process. Delay in delivery( not due to the company but bike availability) but E bikes express kept me informed and could not have been better. Would recommend this company without any hesitation. Thank you !
15. september 2025
Uopfordret anmeldelse
Besvarelse fra E-Bikes Express
Hi Denise,
Thank you so much for your wonderful review! We’re delighted to hear that you had a positive experience using the Cycle to Work scheme with us.
We really appreciate your patience during the availability delay and we’re glad our team was able to keep you updated throughout the process.
We hope to see you again soon!
Many thanks,
E-Bikes Express team
First class
I purchased a e bike from this company ,they proved to be very helpful and communication was first class,my purchase was sent to Guermsey without any hassles or problems
3. oktober 2025
Uopfordret anmeldelse
Besvarelse fra E-Bikes Express
Hi Gary,
Thank you so much for your positive feedback! It was a joy to assist you.
We're delighted to know that you love your bike, enjoy your ride!
Many thanks,
E-Bikes Express team
A great Cycle-to-Work scheme seller
I highly recommend Ebikes Express, especially for anyone considering to use cycle to work scheme. The process was seamless, and Joe was incredibly helpful and friendly. Great service and fantastic price with free accessories, whereas other sellers ask for increased prices for the scheme vouchers.
15. september 2025
Uopfordret anmeldelse
Besvarelse fra E-Bikes Express
Hi Munir,
Thank you for your wonderful review!
We’re so pleased the Cycle to Work process was smooth and that we could make everything easy and friendly. Enjoy your new e-bike and accessories — we’re always here if you need us.
Many thanks,
E-Bikes Express team
Really helpful people
Great experience buying through the cycle to work scheme (GCI)
Other websites you have to pay full retail which negates the salary sacrifice scheme.
Took about 10 ten days from applying to delivery.
Engwe l20 boost it's a great bike and the service top notch.
Definitely recommended.
11. september 2025
Uopfordret anmeldelse
Besvarelse fra E-Bikes Express
Hi Jeremy,
Thank you so much for your fantastic review and recommendation!
We’re delighted to hear the GCI Cycle to Work process was smooth and that you're happy with your Engwe L20 Boost.
We hope to see you again soon!
Many thanks,
E-Bikes Express team
Fantastic company with excellent…
Fantastic company with excellent customer service. Any issue dealt with very quickly and efficiently. Good people.
Buy your bike with these chaps.
16. september 2025
Uopfordret anmeldelse
Besvarelse fra E-Bikes Express
Hi Ken,
Thank you so much for your kind words and 5-star review! We’re delighted to hear our customer service was quick and helpful.
Enjoy the rides, and if you ever need anything, we’re here to help.
Many thanks,
E-Bikes Express team
Would recommend anyone to buy their…
Would recommend everyone to buy their bike from E-Bikes Express! Joe has been incredibly helpful with everything and I could not be happier with the way he has been handling everything. The Cycle to Work scheme redeeming process was easy too. 5 well earned stars!
7. september 2025
Uopfordret anmeldelse
Besvarelse fra E-Bikes Express
Hi Sonia and Maël,
Thank you so much for your positive feedback! It was a joy to assist you.
We're delighted to know that you were happy with our customer service and that the cycle to work scheme process was easy. Enjoy your ride!
Many thanks,
E-Bikes Express team
Extremely attentive and responsive…
Extremely attentive and responsive customer service. Would recommend
2. september 2025
Uopfordret anmeldelse
Besvarelse fra E-Bikes Express
Hi Hugo,
Many thanks for your review!
We are so happy you were pleased with our customer service. We hope that you will love every second of riding your e-bike.
We are committed to giving nothing less than 5 star customer service to our customers!
Many thanks,
E-Bikes Express team
Would just like to thank jo and the…
Would just like to thank joe and the team at E Bikes Express for all their help with my Thor e movment purchase. I spent a week looking for a company with a good reputation, and I'm so glad I chose this company. They went above and beyond with telephone calls and regular emails giving me updates. As for the bike, I'm really happy with it. The bike came built and ready to ride, keep up the great work guys.
28. august 2025
Uopfordret anmeldelse
Besvarelse fra E-Bikes Express
Hi Paul,
Thank you so much for your review and kind words. We are thrilled to hear that you are glad you chose us!
Consistent communication is crucial for us to provide our customers, and we are glad to hear you were not only satisfied with your Thor e-bike, but also with the whole online shopping experience.
We hope to hear from you again in the future!
Many thanks,
E-Bikes Express team
Absolutely superb company to deal with
Absolutely superb company to deal with. Customer service has been impecible during the process of ordering and them supplying my bike under the cycle to work scheme. I recommend them to anyone. Keep up the good work! Will certainly be using them for any other bike purchases, even outside the scheme.
14. august 2025
Uopfordret anmeldelse
Besvarelse fra E-Bikes Express
Hi Mark,
Thank you so much for your review! We are delighted that you were impressed with our customer service and that you will be using us for future purchases.
We look forward to hearing from you again in the future. Enjoy your ride!
Many thanks,
E-Bikes Express team
Great service
Great service - so good I bought 2 bikes. Thoroughly recommended.
12. august 2025
Uopfordret anmeldelse
Besvarelse fra E-Bikes Express
Hi Mark,
Thank you so much for your review!
It truly means the world to our team to know that you were happy with the service you received.
We hope both you and your wife enjoy your ride!
Many thanks,
E-Bikes Express team
Perfect experience would recommend to anyone
I bought an ebike off ebikes express and there was a few teething problems at first but all got sorted, Joe is an absolute legend, helped me out throughout the whole process and went above and beyond for me, I suffer with anxiety and Joe kept in contact with me all the way and also helping once the bike was delivered. They really know their stuff all round great experience with ebikes express I would recommend e-bikesexpress to anyone. I am over the moon. Thank you Joe.
1. juli 2025
Uopfordret anmeldelse
Besvarelse fra E-Bikes Express
Hi John,
Thank you so much for your kind words and review. It means a lot to us!
We are so glad your issue was solved and that you were happy with your shopping experience with us.
We hope to hear from you again in the future. Enjoy your ride!
Many thanks,
E-Bikes Express team
A very helpful company
A very helpful company. Much better than the big names. Received a new battery for my e bike within a few days. Would use the company again. Irene
26. juni 2025
Uopfordret anmeldelse
Besvarelse fra E-Bikes Express
Hi Irene,
We are so grateful for your kind words and 5-star rating!
We hope to see you again soon!
Many thanks,
E-Bikes Express team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.