Le lentine sono perfette, bellissime e confortevoli anche dopo molte ore. L’effetto è super naturale. Inoltre l’assistenza clienti è impeccabile, sempre pronti a rispondere e a venire incontro al cl... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ho provato queste lentine colorate e mi sono trovata davvero bene. Ho scelto il colore Delicious Honey ed è esattamente come lo cercavo: naturale, luminoso e capace di valorizzare lo sguardo senza ris... Se mere
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Purtroppo la mia esperienza con le lenti Desio è stata pessima. Le lenti si seccano sull’occhio dopo pochissimo tempo, provocando bruciore e sensazione di corpo estraneo. Impossibile tenerle più di 2... Se mere
Virksomheden har svaret
I’ve been ordering these contacts for four years. A YouTube influencer wears them on her makeup channel. She would get so many compliments that she finally started telling her audience about Desio. Ju... Se mere
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Virksomhedsoplysninger
Om Desio color contact lenses
Skrevet af virksomheden
Desio: Premium Italian Color Contact Lenses
Welcome to Desio, where Italian craftsmanship meets vibrant innovation in the world of color contact lenses. Founded in 2011 and backed by Qualimed srl's extensive expertise, Desio has been at the forefront of the contact lens industry, combining advanced technology with sophisticated design.
Advanced Options for Every Need
Our lenses cater to a wide array of visual corrections, offering powers from -13.00 to +6.00. Whether you have myopia (nearsightedness), hyperopia (farsightedness), or astigmatism, Desio provides tailored solutions to meet your needs. Learn more about our astigmatism options here.
Why Choose Desio?
- Italian Excellence: Each pair of Desio lenses is a testament to Italian design and innovation.
- Wide Range of Colors: Explore our colors
- Inclusive Power Range: View power options
Step into a world where your eyes reflect your deepest beauty and sophistication with Desio—Italian craftsmanship at its finest.
Kontaktoplysninger
Viale dell'Unione Europea 8, 21013, Gallarate, Italien
- +39 0331 232718 - +39 3714284809
- info@desiolens.com
- desiolens.com
4,1
God
2 t anmeldelser
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Har besvaret 91 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
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I ordered lenses and fedex sent me a…
I ordered lenses and fedex sent me a message saying they arrived but didn't reach my address and I didn't receive them. I'm very sad because I don't know where my shipment is and I called the help center in Utrecht and they didn't help me.
3. januar 2025
Besvarelse fra Desio color contact lenses
Thank you for your feedback. We are so sorry to hear about your negative experience with your delivery. Our customer service team is doing its best to provide you with a resolution!
Besvarelse fra Desio color contact lenses
Thank you!! Your words mean a lot to us!!
love it but verp pricey
7. januar 2025
Besvarelse fra Desio color contact lenses
Thank you for your kind words and your feedback. We are constantly working to provide the best value!
Price-quality ☹️
1 pair got damaged when opening the package & 2nd pair cracked after 1 week. Price-quality ☹️.
3. januar 2025
Besvarelse fra Desio color contact lenses
Thank you for bringing this to our attention! We apologize for the inconvenience and disappointment. Please reach out to our customer service team, and we will be more than happy to assist you in finding a resolution.
The contacts themselves were good
The contacts themselves were good. Very comfortable and I will buy from the company again. Unfortunately the colors I chose don't look very real. The charming green looks pretty fake but the wild green look okay. I got a free sample of the romantic blue and I wish so much I would have gotten them! They suited me much better. I did get them for color purposes because I don't need a prescription. For reference I'm a light completion and have warm lightish brown eyes. They did well to cover them. Shipping took a while but I'm in the US.
3. januar 2025
Besvarelse fra Desio color contact lenses
Thank you for your feedback! We're glad the contacts were comfortable and that the Wild Green worked well for you. We appreciate your thoughts on the colors and will keep them in mind!
the lenses are very nice but
the lenses are very nice, I have always had good experiences with them, but with my last order I bought two pairs of lenses and one of them cracked when it froze outside, I didn't notice anything at first, only when I started driving with the car. The lens scratching my eye caused my eye to become infected
3. januar 2025
Besvarelse fra Desio color contact lenses
Thank you for your feedback. We're sorry to hear about your experience. Your comfort and satisfaction are important to us. Please contact us via email so we can resolve this issue for you. We're here to help!
Pleasant Experience
Pleasant Experience. Everything was smooth, from the ordering to the delivery.
3. januar 2025
Besvarelse fra Desio color contact lenses
Thank you for your feedback. We are glad to hear your experience was smooth from start to finish!
The Mint Touch contacts are amazing
The Mint Touch contacts are amazing. They are comfortable to wear and the color compliments my skin. Luv Them 🫶🏼
2. januar 2025
Besvarelse fra Desio color contact lenses
Thank you for the kind words! We are glad to hear you find our Mint Touch lenses to be beautiful and comfortable!!
Besvarelse fra Desio color contact lenses
Thank you for your feedback. We’re happy to hear that you’re satisfied with our shipping service!
The fast shipping and the wonderful…
The fast shipping and the wonderful quality(very comfortable)of the 3 color combination lenses charming green.
7. januar 2025
Besvarelse fra Desio color contact lenses
Thank you for your kind review! We are happy to hear that you’re enjoying the comfort of your Charming Green lenses. We appreciate your feedback!
These are the best contact lenses every…
These are the best contact lenses ever they fit my eyes perfectly and it’s so perfect for my eye prescription and astigmatism I cannot recommend them enough the customer service is amazing the delivery is amazing and the quality is even more amazing thank you guys for these amazing lenses and would definitely order again soon 💞
7. januar 2025
Besvarelse fra Desio color contact lenses
Thank you so much for your review! It makes us happy to hear that the lenses fit perfectly and work well for your prescription. We're also glad you had a great experience with our customer service and delivery. We look forward to serving you again soon!
I paid an extra 25 dollars for express…
I paid an extra 25 dollars for express shipping and it still took two weeks to get my product. I was very upset
7. januar 2025
Besvarelse fra Desio color contact lenses
Thank you for bringing this to our attention. We sincerely apologize for the delay in receiving your order.
As stated on our website, we were temporarily closed for inventory during that time, which impacted our usual shipping timelines. If you had contacted us earlier, we would have been happy to explain the situation and resolve the issue promptly.
To make up for the inconvenience, we have refunded the premium shipping fee you paid. The refund should reflect in your account shortly, depending on your payment provider's processing time.
We truly appreciate your patience and understanding. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Besvarelse fra Desio color contact lenses
Muito obrigado! Agradecemos todo o seu apoio e esperamos continuar atendendo você!
The best site to buy contacts amazing quality
Product it’s great quality and it’s very hard to find contacts for astigmatism love the colors
7. januar 2025
Besvarelse fra Desio color contact lenses
Thank you for your review! We’re so glad to hear you love the quality and colors of the lenses. We appreciate your feedback!
Pupils are so small they look stupid
7. januar 2025
Besvarelse fra Desio color contact lenses
Thank you for your feedback! We're sorry to hear you're not satisfied with the appearance of our lenses. Please feel free to reach out to our customer service team. We're here to help!
The contacts are amazingly comfortable…
The contacts are amazingly comfortable and it doesn't irritate my eyes at all...
30. december 2024
Besvarelse fra Desio color contact lenses
Thank you for your feedback! We’re glad to hear that you’re enjoying the comfort of our lenses and have no issues with them!
Contacts were too hard
Contacts were too hard. Submitted a form to request new set and no one ever got back to me.
31. december 2024
Besvarelse fra Desio color contact lenses
We are sorry to hear that you’re dissatisfied with your experience. We understand your frustration and apologize for any inconvenience caused. Our team has offered a solution, but we understand this has not yet resolved the issue. Please reach out to us at your earliest convenience, and we’ll do our best to assist you!
Beautiful lenses
Beautiful lenses, they’re very comfortable to wear. Definitely planning on getting more.
12. december 2024
Besvarelse fra Desio color contact lenses
Thank you for your wonderful review! We’re so glad to hear that you find the lenses beautiful and comfortable to wear. It’s great to know you’re planning on getting more, we can’t wait to assist you with your next order!
Less than great experience.
I received a pair of lenses and one of them tore in half after the second wearing. I’m extremely gentle with my lenses and have been wearing them for decades, so this was indeed unusual. I reported the issue to Desio and sent a photo of the damaged lens, which they said I needed to return for analysis. I explained that I placed the lens pieces in a tissue and discarded in the trash, but I retrieved them and sent another photo of the crumpled remains and offered to rehydrate them in cleaning fluid and return them. I also had to jump through add’l hoops by filling out a form, etc. I inquired about a credit towards another, more durable pair and they agreed that was fair, so I selected a different pair, but when I got to check out, the system charged €15, so I asked them to fix this, and if they aren’t able to, just bypass the checkout process altogether and just send me the replacement set. I received a very unprofessional email, complaining about their inconvenience and telling me there’s nothing they can do! Ugh. I’ve been in customer service management for a major company in the beauty industry for 3 decades and I was shocked by their unprofessional attitude and ridiculous policies. Imagine Amazon charging shipping to replace a damaged item???
*UPDATE*
Desio has reversed the €15 shipping fee after I sent a lengthy email detailing my point of view and leaving this review. It’s worth noting that I neither asked for nor expected them to credit me more than the price of the lenses I purchased, which was a €10 difference, to be clear. The experience was still unnecessarily unpleasant. If you purchase something defective, know that you’ll be in for a difficult time trying to get a different pair that are less likely to break again. I have now changed the review from one star to three stars and revised the title.
29. december 2024
Besvarelse fra Desio color contact lenses
Thank you for your feedback. We truly appreciate the opportunity to address your concerns and clarify the situation.
As explained, defective lenses can only be replaced with the same color and prescription. However, we made an exception to accommodate your request for lenses from a different collection. Please note that the lenses you chose cost more than the original pair, which is why our customer service team requested the shipping fee to cover the difference.
Despite this, we also refunded the shipping fee as a gesture of goodwill and believe we’ve made every effort to resolve this matter fairly.
We genuinely hope the replacement lenses meet your expectations, and we’re always here to assist with any further questions or concerns.
Will buy again!
Lenses are very natural looking, beautiful color and photograph beautifully. I wear mono-vision lenses, and my prescription is very clear. After wearing lenses for 8+ hours, comfort is about an 8/10, I couldn’t ask for better.
30. december 2024
Besvarelse fra Desio color contact lenses
Thank you so much for your thoughtful review! We’re so pleased to hear that you love the natural look and beautiful color of our lenses, and it’s wonderful to know they photograph so well.
We’re also glad that your monovision prescription is clear and that you’re satisfied with the comfort after extended wear. Your feedback is truly appreciated, and we’re grateful for your support.
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