Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
We are a small passionate team committed to hand-picking only the best home lighting and decor from trusted suppliers around the world at unbeatable prices.
Storbritannien
TOTAL SCAM. AVOID AT ALL COSTS. I ordered two wall lights - they didn’t arrive. I complained and received two very cheap plastic pendant lights - would have cost 50p each in a pound shop! They do not respond to correspondence - they list no phone number - and say they do not give refunds. I will be taking this issue further.
Scam. Does not respond to any communication, email or through their website. Took our money and never sent the products. We had to raise with the bank! Avoid!!!
Ordered a light for my sons room which was £122. After chasing several times, the company replied to advise that delivery would be 18-36 days.
It’s over two months later and still nothing.
Terrified it’s a scam and they have my personal information. Avoid like the plague!
Very unhappy customer!
Like others, I ordered two lights only to be informed they are potentially unsafe. No refunds available
What a scam!!!
I ordered 3 lights!
Sadly we put the two of them and return the third one due to the late arrival.
Then I received an email saying that the lights are not safe!!!! And they are not willing to give us any refund.
And is not only that… I have send over a month the light that thankfully we didn’t use and still I haven’t received any refund.
I have emailed them and I didn’t get any response.
What a waste of a company!
I wanted to support a small business but it turned a disaster!!!
Avoid avoid avoid
We ordered 3 lights, which arrived quickly but my husband (an electrician) looked at them and had concerns... we emailed with questions and were assured that the lights were 'safe'. We then decided to order 3 more and return the originals because they were too bright - so we were told to provide package dimensions for a returns label and to order the replacements in the meantime, which we (in hindsight - foolishly) did.
We now have 6 lights, all of which are unusable as they are not earthed and husband and I are not happy to install them.
Decorr are claiming to be in adminstration but at present time the company still appears to be operational but not taking new orders. They are also not taking any customer queries or responding to messages. The website states existing customers may eventually be able to lodge a claim for refunds but only IF the company is actually liquidated:
"Should the company be placed into liquidation, as a creditor you will be contacted by the company's appointed insolvency practitioner in due course, including details of how to lodge a claim."
So now I am out of pocket by over £120 and still need to find 3 new lights for my utility room.
We received a notice saying that the company is going to be placed into administration. The reason given by Decorr itself is that they were selling unsafe products which could pose risk to life. It's a shame we ordered some lights from them.
According to a company search I have just done on the website of the UK Companies House, Decorr is still active. As in, it has not, as at the time of writing this review (29 November 2021), been place into administration. Make sure you don't order anything from them.
-----------
I am updating this review, after my original review above, as today (7 December 2021) we have received the two ceiling lights we ordered. It appears that they have an earth lead, but we will be asking an electrician to check them before we install them due to other safety risks listed for the lights we ordered.
Bought a flush ceiling light and asked my dad to install it in my daughters bedroom. He wasn’t convinced about the safety and we decided not to install until we could get a qualified electrician to look at it. Just had an email today advising they have stopped trading due to light safety issues! So relieved we didn’t install the light fitting.
Item arrived looking nothing like the website. I contacted customer services, who initially replied asking for item dimensions in order for a return label to be sent. I’ve provided this and followed up three times & am now being ignored. Avoid, seems like a scam
Ordered a small ceiling light, great quality, would recommend.
Decorr had exactly the style I wanted (turns out flush brushed gold ceiling lights are hard to find!), delivery was as stated and they were extremely safely packaged. It may have been helpful to have some instructions/guidance on how to install them but my electrician worked it out fine. They give a lovely bright light and look great in my house. Thanks Decorr!
We got some beautiful lamps from Decor. The delivery came sooner than expected and the packaging was really good.
I will definitely use them again
Great product, looks really good installed, delivered as scheduled.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
