Digital Federal Credit Union Anmeldelser 

The representative Savannah was polite, happy, and helpful. There are polite and helpful reps however not many that show happiness through the phone. Her personality and service represented DCU in a professional but personable way.

Aisha was a very good rep very professional and solved the problem she was very polite i can tell she enjoys her job

Not only did she help me accomplish what I needed she told me about a better savings account I didn't know about. I plan to start that account to get more interest.

Jamie was absolutely amazing. She went above and beyond to resolve the issue that was preventing my loan application from being processed. Thanks to her persistence and dedication, everything was fixed, my application was processed, and my loan was approved.

If it hadn't been for Jamie, I would have gone with a different lender. The representatives I spoke with before her were dismissive and not helpful, which made the experience frustrating. Getting transferred to Jamie completely changed everything. She was knowledgeable, patient, and genuinely cared about helping me. She turned what had been a stressful experience into a positive one.

Jamie is a true asset to your company, and I can't thank her enough for the exceptional customer service she provided.

Amazing service! The agent I spoke with on the phone went above and beyond to help me in every way possible. The entire experience was professional, friendly, and stress-free. Based on the outstanding customer service I received, I will be using DCU for all of my banking needs going forward. Highly recommended!

Soumil was excellent helping me with all questions that I had, He has high level of knowledge of his DCU system and he helped me with all electronic issues which are challenging for me. Excellent member service representative.

Awesome, quick, and friendly service!!

Navin did a good job! We talked about games which was fun!

100% recommended.

Estonia was amazing!!! 🤩 Very professional, helpful, and informative.

It always a pleasure to go into this DCU branch. People are always friendly and helpful. Today Navin helped me with what I needed.

muy amable y satisfecho y muy bien atendido y agradecido por la persona que me atendió Adaly Santana. Muy bien servicio. Excelente

Helpful and informative

Connor’s business acumen is amazing, complimented by the patience of Jobe.
I’ve been with DCU since 1998, and have nothing but praise for this institution and its service representatives such as Connor. Five Stars to both Connor and DCU!

Ashley know exactly what I am looking for and Infact made guided me the info I missed. It was quick and checking the app and get it reviewed quickly

She was super kind and helpful!

Udy was a great help and very experienced in handle customers with clear, calm, well guided explanations and instructions.

Excellent service quick responses

Dwayne was super helpful. He detailed all the terms and conditions for my loan. He customized 3 times in the call and made every effort to get it approved in the same call...