Julie did a nice job recovering for DCU. Our account access was changed without notification leaving us unable to see our mobile account. She also helped me to understand I should open at least an adv... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Kerry was very very helpful, also patient when I had to reload some documents, took her time to explain other offers like moving paychecks to DCU to lower auto loan. Very knowledgeable. I felt at home... Se mere
Long lines, but were moving quickly. Regardless, once I got to the front, Navin never rushed me along, double and triple ch reasonsecking all the changes and bank transactions I requested. Professi... Se mere
Stephanie was great to work with. When we could not get the DCU web site to work with Microsoft Edge, she helped us set up a Chrome account to get logged into our DCU Account. She was great and we... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
DCU - Digital Federal Credit Union - Come to us for a better deal on free checking, auto loans, mortgages, credit cards, savings, insurance, business banking, and more. What can DCU save you? Plenty.
Kontaktoplysninger
Donald Lynch Boulevard 220, 01752, Marlborough, USA
- dcu.org
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Customer service was very helpful with…
Customer service was very helpful with a potential fraud charge. I have had DCU since Digital. Will never change.
Every time I call in the agents are…
Every time I call in the agents are extremely patient with me. Everything gets done im a timely manner, and they're overall
kind.
Julie was very helpful!
Julie was very helpful with a connectivity issue and even went above and looked up information from a third party site for a fix between my DCU account and Quickbooks.
The supervisor was extremely helpful…
The supervisor was extremely helpful with navigating the purpose for my call. He was very clear and made sure all requested documentation was in my inbox prior to ending the call. He was professional and knowledgeable when addressing all matters.
Minha experiência foi muito boa
Minha experiência foi muito boa
Natália me atendeu muito bem, foi muito rápida no processo e gentil
Espero que tenha mais funcionários fazendo um ótimo trabalho como ela
Thank You Milton for helping me…
Thank You Milton for helping me refinance my car loan. Excellent service.
Caring Agent
Well not remembering the name of the agent that helped me, I would say that she was an employee that should be rewarded and considered a key resource. I called to close my accounts, only based on bank consolidation post retirement. She carries the torch for DCU to try to get me to stay in as a customer and I cannily say that while my mind was made up, if she worked for my company, I would reward her and consider her a very valuable asset based on her energy and determination. She genuinely cared about me leaving and if there had been any wiggle room, I would have caved. So cheers to her and to DCU for whoever hired her.
Muchas gracias por todo .las…
Muchas gracias por todo .las experiencias vividas al rededor de casi un año han sido muy buenas .quiero resaltar que e venido averiguar sobre un aumento en mi targeta de crédito y quede muy aburrido ya que el aumento fue muy poco y ademas el interés me sube se 13 pirciento a 15 porcienro por lo cual los he rechazado .
Customer Service, Friendly staff
Very helpful and friendly staff (Tanika). solid customer service. explained everything in detail.
Member service rep Alejandro went out…
Member service rep Alejandro went out of his way to get my loan approved and ready so I can take care of an urgent need. So grateful!
Muy buen servicio
Muy buen servicio, la chica que me atendió es muy simpática, amable y paciente.
Bianca es una chica muy profesional
Representative Joe was able to answer…
Representative Joe was able to answer all my open questions and also educate me about my loan. Thanks DCU family
Always kind and understanding
Always kind and understanding. Also swift with problem solving and answering my questions. I am very grateful for my DCU.
Fast and easy transaction with Natalia
Karen was very polite and assisted me…
Karen was very polite and assisted me with everything i needed.
The young lady was pleasant and…
The young lady was pleasant and answered all my questions.
Great experience
The rep was pleasant and got my issue…
The rep was pleasant and got my issue resolved
Highly profession and through Associate
The associate was very polite, knowledgeable, patient and professional.
Absolutely amazing
Absolutely amazing. Kasey was so nice and talked me through getting my auto loan. DCU is the best!!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








