Julie did a nice job recovering for DCU. Our account access was changed without notification leaving us unable to see our mobile account. She also helped me to understand I should open at least an adv... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Kerry was very very helpful, also patient when I had to reload some documents, took her time to explain other offers like moving paychecks to DCU to lower auto loan. Very knowledgeable. I felt at home... Se mere
Long lines, but were moving quickly. Regardless, once I got to the front, Navin never rushed me along, double and triple ch reasonsecking all the changes and bank transactions I requested. Professi... Se mere
Stephanie was great to work with. When we could not get the DCU web site to work with Microsoft Edge, she helped us set up a Chrome account to get logged into our DCU Account. She was great and we... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
DCU - Digital Federal Credit Union - Come to us for a better deal on free checking, auto loans, mortgages, credit cards, savings, insurance, business banking, and more. What can DCU save you? Plenty.
Kontaktoplysninger
Donald Lynch Boulevard 220, 01752, Marlborough, USA
- dcu.org
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The DCU representative was very helpful
The DCU representative was very patient with me and explained the process clearly.
If I could give 6 stars I would!
Anyone and everyone with whom I had the pleasure to deal were the most kind, courteous, competent, and knowledgeable people. This was a 6 Star experience actually. Thanks to Julie, Joe, and Sanja (sorry if I misspelled). You were all amazing human beings!
Adam Zoldak - Leominster Branch
Adam Zoldak and his team were very helpful and supportive in assisting me and my family.
The executive is so nice to resolve my…
The executive is so nice to resolve my queries
In
Thank you Ashly
He was amazing
He was amazing, very good he knows what he was doing thank you for the help with everything.
The Loan team is incredible
I spoke with Sam on the Loan team, and he was friendly, knowledgeable and incredibly helpful. I can't say I've had a better experience with any banking matter in my life. Thank you again!
She was very helpful in answering all…
She was very helpful in answering all the questions I had.
The representative was incredibly…
The representative was incredibly helpful throughout our auto loan process. She was professional, patient, and took the time to explain everything clearly. She made the whole experience smooth and stress-free, and we truly appreciated her responsiveness and support every step of the way. Thank youfor your excellent customer service and for helping us secure our auto loan!
Michele gave excellent service!
Michele gave excellent service!! Recommend everyone come to her!
Aditi was wonderful
Aditi was wonderful. She was very helpful and patient to my never ending questions. Good service provided by her.
Thanks Ashly
I called in for a single issue and the…
I called in for a single issue and the representative was actually extremely helpful. She gave me information on several other questions and sent an email with instructions to ensure I did not forget anything. 10 out of 10 service.
Really great experience with their customer support
Really great experience with their support team. Easy and accessible way to reach out to DCU.
Excellent Bank
I have been a member for over 10-years and have been extremely pleased with DCU's services. They are very easy to get a hold of and they have always resolved my issues promptly.
10/10
Was very helpful and able to answer my question. Found a solution in a stressful time!
Exceptional customer service and prompt…
Exceptional customer service and prompt assistance were of the utmost importance.
Karrin was very knowledgable and…
Karrin was very knowledgable and answered all my questions. She was also very pleasant to talk to. It was an excellent experience considering it was my first time applying for a Loan in many years. Thank you Karrin!
Very good customer service
Very good customer service. Nicole, the person who helped me, explained things in very simple terms whenever I got lost and made sure I knew exactly what I was signing up for. 10/10 experience.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








