I purchased several doors from Daves the final straw was that they delivered the wrong size door. They have no phone contact so I was forced to contact their chat line. Very unsatisfying and after 3... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Delivery was quick, 5 day total. Driver was very polite and helpful. The chat fature was nice to see real people in customer service they knew of my order. Tracking was faultless, live van all the way... Se mere
Thanks for all the help at ordering, much appreciated! Speedy delivery and tracking is an excellent new feature! Door is beautiful thanks
I was given 3 delivery dates over 4 weeks all of which failed. After requesting a refund and spending three weeks chasing I was eventually given a refund less £6.46. So, I was charged £6.46 for the p... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
I do not pay trustpilot the £7K p.a. fee to edit the reviews on this profile. We are a very small independent with over 36'000 previous customers over 18 years of trading. If you have an issue with an order please contact us directly. We have no affiliation with trustpilot and therefore may not see your details or requests posted to this page. All the Best!
Kontaktoplysninger
London, Storbritannien
- davesdoors.co.uk
Bed kunder om at skrive en anmeldelse
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Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Besvarelse fra Daves Doors UK (David C)
An first class service
An first class service, the door arrived on time and is of an excellent quality.

Besvarelse fra Daves Doors UK (David C)

Besvarelse fra Daves Doors UK (David C)
If you like your glazing with obvious…
If you like your glazing with obvious manufacturing faults, this is your place to shop. No time or effort has been wasted checking the quality of the product prior to shipping. As a bonus, if you try and contact them about it, they won’t waste any of their time trying to resolve it! Come on down to Dave’s Doors, and have your pants pulled right down…
The basic door has been good, but.....
The basic door has been good. Unfortunately, the items I bought from the firm for installing the door: >large storm board for the outside – split in 2 days. Remedied it myself by using hardwood dowels.
>sash lock – seized up in 5 days and the replacement sent by the company was too small for the opening created by the joiner, so I bought my own branded quality lock
>rubber gaskets lining the frame were far too small and the rubber gasket at the bottom of the frame to stop water coming in fell out within a few days of installation. I had to remedy it myself with an oak bar.

Besvarelse fra Daves Doors UK (David C)
Good price
Good price, well made and packaged, good communication and looks great after treatment.

Besvarelse fra Daves Doors UK (David C)

Besvarelse fra Daves Doors UK (David C)
DO NOT USE THIS COMPANY
DO NOT USE THIS WEBSITE.
They have no way of contacting them. They do not reply to emails, phone calls or the love chat on website.
I tried to cancel my order via email, after not being able to contact them regarding delivery and a query I had not being answered. I then received a notification from a courier company a few days later saying that they had just received information to deliver. I've managed to cancel the delivery to not waste anyone's time. Not heard anything from Dave's doors and have had to seek out chargebacks from credit card on the transaction due to no contact availability. If for any reason they had delivered and there was an issue with the product I would imagine you'd be lost for any kind of replacement or refund. Avoid at all costs

Besvarelse fra Daves Doors UK (David C)
The delivery driver was very…
The delivery driver was very communicative and helpful
Finally a door company that feels…
Finally a door company that feels human. I have bought a number of doors over the years and generally always feel like another sales target. Daves Doors full service is clearly laid out on the website, with humans available on chat or email until you’re ready to chat in person. Perfect.
Dreadful customer service
This door is LPD not Daves Doors
After purchasing our door we noticed deterioration after a couple months
We contacted Daves Door and it took them 5 MONTHS to reply to tell us we had used the wrong sealant........in case you're wondering this information about sealants is on the FAQ of their website, not obvious instructions.
If they had replied to our emails in a timely fashion the door would have been salvageable. It is now beyond repair.
To top it all the handle sheered off on the inside today, also purchased from Daves Doors for over £200.
Don't waste your time or money here
Sturdy and Solid
We bought a stable door from Daves, and was really pleased with it, as was the carpenter when he fitted it.
A nice hard wood, lovely design and well packaged.
Really good quality door.
4/5
Communication with the company if you have questions is not easy, but the delivery notifications are really good and organised and the door itself is really good quality. I would use them again.
Excellent communication and outstanding…
Excellent communication and outstanding door, extremely happy.
Your website is easy to navigate and…
Your website is easy to navigate and find products that you need.
It would be nice to have more options on hardware before going to the checkout page.
Your composit and glazing options are limited but it's lovely to see natural materials used, this isn't an option I had considered but I will definitely look into this option after visiting your website.
Refund very hard to achieve
I first ordered and paid for a door in October. On the 18th November I was told they didn’t have the door. I was told on the 19th of November they had actioned a refund. It took 3 weeks to reach my bank account. I don’t think they sell doors. I think they hold people’s money and make money off the interest.
Don’t use this company.

Besvarelse fra Daves Doors UK (David C)
If you can find doors elsewhere, buy them
I had to chase several times to get my doors. Messages, emails, and voicemails weren't answered. It took 6 weeks to eventually track my doors down and get them delivered.
Then the door frame was damaged and there were parts missing for the stable doors. Again they have not answered messages nor calls.
Shocking Customer Service
I purchased a hardwood Stable door and weather strip on the 13th August 2025 for £527.96. Door arrived successfully but no weather strip! Called customer services numerous times and left a message each time. Emailed equally the same amount of times, no response from either.
Paid through Paypal who were little help. They took up the fight and were sent the tracking note!
Had to purchase another strip. Lost about £80 in all but just wanted to say the Customer Service is very poor. The door was however of good order and is now fitted. Why do companies put so little value into customer service......seems so foolish!
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