I have just received my newest piece which is a stunning stone encrusted gold cross. As always the customer service was excellent, my parcel was beautifully packaged & arrived quickly given it wa... Se mere
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Se, hvad kunderne siger
My favourite shop not just for the most gorgeous jewellery but the wonderful service … the ladies have to have a shout out for always going above and beyond and are always so friendly.. Sarah Vicky an... Se mere
I have a few pieces of jewellery from DD and have always found the staff really helpful and polite. I popped in this morning to exchange a damaged earring with no problem at all. Many thanks to Shanno... Se mere
I had an issue with my bangle of my own doing. The Daniella Draper team were very sympathetic to my problem. Came up with a great solution and ended up having several great products from one issue. Gr... Se mere
Virksomhedsoplysninger
Om Daniella Draper
Skrevet af virksomheden
Multi-award winning, British jewellery designer Daniella Draper graduated with a degree in Jewellery Design from Central St. Martins in 2009 and returned to her home roots of Lincolnshire to start her business. Inspired by nature, history, travel and romance, Daniella makes high quality pieces to stand the test of time, creating future heirlooms for now and generations to come.
An independent family-run business with six standalone stores in the UK, including Cleethorpes, Lincoln, Beverley, Grimsby, Leeds and Windermere. All pieces are handcrafted in England using recycled silver or gold, and ethically sourced gemstones. The luxury jewellery brand has been certified by Positive Luxury as a brand to trust “meeting the highest standards of verified innovation and environment performance.Kontaktoplysninger
Daniella Draper E/17 The Enterprise Village, Prince Albert Gardens, DN31 3AT, Grimsby, Storbritannien
- 01472 351341
- customerservice@danielladraper.com
- danielladraper.com
5,0
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Besvarelse fra Daniella Draper
Hi Janet, thank you for your lovely feedback! We hope to welcome you in store again soon! Kind regards, Team DD X
You continue providing a five star…
You continue providing a five star experience with each and every purchase I make!! Thank you for being part of my holiday gift giving.
18. december 2025
Besvarelse fra Daniella Draper
Hi Andrea, thank you for taking the time to leave us such lovely feedback! We are so pleased you enjoy the service received each time you shop with us and we are so pleased you choose DD for your gifts! We hope to see you shop with us again soon. Kind regards, Team DD X
Beautifully crated pieces. Been a Daniella Draper customer for a…
Been a Daniella Draper customer for a few years now and have built a gorgeous collection of rings, necklaces, bangles, bracelets and earrings. The pieces are beautifully crafted and I love that you can customise everything to mix and match. I shop at both the Grimsby and the Beverley stores and all the staff cannot do enough for you. My husband knows to get me vouchers for every birthday and Christmas now.
1. januar 2026
Uopfordret anmeldelse
Besvarelse fra Daniella Draper
Hi Debbie, thank you for your lovely feedback! We are so pleased to hear you love our pieces and we hope to see you shop with us again soon! Kind regards, Team DD X
Besvarelse fra Daniella Draper
Hi Penny, thank you for your lovely feedback! It's great to hear you love our perosnalised pieces of jewellery and were happy with our delivery time. We look forward to seeing you shop with us again soon! Kind regards, Team DD X
Not for me
I have brought a few Daniella Draper pieces, which is a reflection of how much I love this jewellery. Having brought the pirate gold signet ring I wanted a similar silver one unfortunately this particular one does not have the same handmade feeling and feels more like one that could have been purchased on the high street.
18. december 2025
Besvarelse fra Daniella Draper
Hi there, thank you for your feedback and for your continue support of Daniella Draper. We're sorry to hear this piece didn't meet your expectations, our team have send you an email, we'd love to discuss this further! Kind regards, Team DD X
Simply the best…
I can honestly say the experience and customer service was the best I’ve ever had.
Isabel and Tracy were so attentive and made me feel so special and knew what suited me and what I liked. It was as if they knew me ❤️
The jewellery is exquisite. I absolutely love what I have bought so far.
I have returned within a week and will do again and again.
31. december 2025
Uopfordret anmeldelse
Besvarelse fra Daniella Draper
Hi Maria, thank you for taking the time to leave us a 5* review. We are so pleased that Isabel and Tracy were able to make your visit extra special, we look forward to seeing you in store again soon! Kind regards, Team DD X
Thank you to Tracy & Bex for piercing…
Thank you to Tracy & Bex for piercing my little girls ears yesterday, you were so kind & patient with her.
29. december 2025
Uopfordret anmeldelse
Besvarelse fra Daniella Draper
Hi Ellie, thank you for taking the time to leave such lovely feedback for Tracy and Bex. We a re so pleased they were able to help during your daughter's piercing appointment. We hope she loves her new piercing! Kind regards, Team DD X
Customer service was excellent
Customer service was excellent. I recently purchased a necklace on line and added on extra for the personalisation, little did I know it was already included in the price.
Less than 24hrs after I had received an email and a refund for the extra amount I paid.
Thankyou so much DD
30. december 2025
Uopfordret anmeldelse
Besvarelse fra Daniella Draper
Hi Cass, thank you for your lovely 5* review, we are so pleased to hear that the team were able to help with your requests! We look forward to welcoming you into store soon. Kind regards, Team DD X
Fantastic service for my daughter’s ear piercing
My daughter recently had her ears pierced at the Lincoln store, and Iara and Rebecca were brilliant throughout. They made sure she felt calm, comfortable, and well looked after.
She was absolutely delighted with her new piercings. Everyone we interacted with was friendly, helpful, and a real credit to the store.
Keep up the great work.
12. juli 2025
Uopfordret anmeldelse
Besvarelse fra Daniella Draper
Hi Christian, thank you for your lovely 5* review. We are so pleased to hear that Iara and Rebecca were able to make the piercing appointment as easy and comfortable as possible. We hope to see you visit us again soon! Kind regards, Team DD X
Love my Bangle
Great shop, love my new bangle. Great customer service, Iara, was lovely and extremely helpful
17. december 2025
Uopfordret anmeldelse
Besvarelse fra Daniella Draper
Hi Val, thank you so much for your lovely review! We are so pleased Iara was able to help during your visit, we hope to see you again soon! Kind regards, Team DD X
Gorgeous shop and wonderful staff
Gorgeous shop and wonderful staff. We purchased jewellery from the Lincoln store and was a really lovely experience xxxx
5. december 2025
Uopfordret anmeldelse
Besvarelse fra Daniella Draper
Hi there, thank you for your lovely feedback! We are so pleased you enjoyed your visit to our Lincoln store and we hope to see you again soon! Kind regards, Team DD X
Help for a confused customer
I have nothing but praise for the help I recently received when purchasing a Voucher as a Christmas Present, having bought a necklace and a Voucher in previous years. The problem I had was that I placed an order online but hadn’t finished it and, of course, the order never arrived. The Lincoln sales staff and Workshop carried out a fruitless search maintaining great patience at what is probably the busiest time of year.
22. december 2025
Uopfordret anmeldelse
Besvarelse fra Daniella Draper
Hi Leslie, thank you for your 5* review! We are so pleased to hear that you were happy with the service received by our customer service team and Lincoln team and that you were able to purchase the item you were looking for. We hope to see you in store again in the near future! Kind regards, Team DD x
Bespoke earrings
I wanted a pair of bespoke earrings for my wife. I contacted customer services via email and the whole team have been so helpful and friendly from start to finish. They helped me get the correct bespoke item and placed my order with the bespoke team. The earrings are perfect and my wife loves them.
Thank you all for a great experience.
19. december 2025
Uopfordret anmeldelse
Besvarelse fra Daniella Draper
Hi Nick, Thank you so much for your kind words. We’re delighted to hear that you had such a positive experience with Mia in our Customer Service team and that your wife loves her bespoke earrings. It was a pleasure helping you, and we really appreciate you taking the time to share your feedback. Kind regards, Team DD X
Lovely helpful staff in the Beverley…
Lovely helpful staff in the Beverley store
16. december 2025
Uopfordret anmeldelse
Besvarelse fra Daniella Draper
Hi there, thank you for your 5* review for the Beverley store! We are so pleased you always find our in store team helpful. Kind regards, Team DD x
Really professional ear piercing…
Really professional ear piercing service, with Tracey. Great advice received for both me and my daughter. Thank you 😊
15. december 2025
Uopfordret anmeldelse
Besvarelse fra Daniella Draper
Hi Pippa, thank you so much for your 5* review! We are so pleased you had a great piercing experience in DD Lincoln with Tracy. We hope to see you in store again soon to choose your next DD earrings! Kind regards, Team DD x
FANTASTIC
Honestly such a wonderful retail experience from end to end. I have always loved their products but for this particular order I needed customer service assistance - Amelia was attentive, helpful, responsive and efficient in every way. Nothing was too much to ask for her, and everything was done in the quickest and smoothest fashion. They really do go above and beyond, I highly recommend!
15. december 2025
Uopfordret anmeldelse
Besvarelse fra Daniella Draper
Hi Eliza, thank you so much for your 5* review! We are pleased to hear Amelia was responsive, helpful and attentive whilst helping you with your order. We hope to hear from you again in the future to choose the next DD piece to add to your collection! Kind regards, Team DD x
Excellent customer service
Excellent customer service. Prompt responses and patient with all my detailed enquiries. Really makes a difference.
15. december 2025
Uopfordret anmeldelse
Besvarelse fra Daniella Draper
Hi there, thank you for your 5* review! We are so pleased to hear you are happy with the customer service received from our team. We hope to hear from you again in the future! Kind regards, Team DD x
Staff at DD in Beverley are absolutely…
Staff at DD in Beverley are absolutely wonderful. Very knowledgeable and listened to my requests. Highly recommend.
29. november 2025
Uopfordret anmeldelse
Besvarelse fra Daniella Draper
Hi Paula, thank you so much for your 5* review! We are so pleased to hear you were happy with the service received from our Beverley team. We hope to see you in store again soon! Kind regards, Team DD x
Tracy was amazing with my daughter …
Tracy pierced my daughter’s ears in Lincoln yesterday and was absolutely brilliant. She put her instantly at ease, made the experience special and fun for her and the result was perfect.
13. december 2025
Uopfordret anmeldelse
Besvarelse fra Daniella Draper
Hi Hannah, thank you for your 5* review! We are so pleased to hear you had a great piercing appointment in DD Lincoln and that Tracy created a special and fun experience for your daughter. We hope to see you in store in the future to choose some new DD earrings! Kind regards, Team DD x
Amazing service.
10. december 2025
Uopfordret anmeldelse
Besvarelse fra Daniella Draper
Hi Patrick, thank you for your 5* review! Kind regards, Team DD x
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