I paid extra for next day delivery and received it 2 days later, if I knew it wasn’t going to come next day I wouldn’t have paid the extra cost. When I received them they were ripped but unfortunately... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I use Dance Direct alot and they always have fabulous service. The items arrive quickly, there's never an issue if I need to swap a size and if I have a query, the team reply personally and helpfully.... Se mere
Virksomheden har svaret
The dancewear was great quality with timely shipping. I ordered the wrong size and DanceDirect were very good in letting me return and refund it. Great experience!
Virksomheden har svaret
The dance class run by Hayley Anderson is well organised, starts on time and is well attended. The class is great fun and a good workout commensurate for the varied age range of the attendees.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Dance Direct is proud to be the UK's largest dancewear retailer, with over 15,000 products ready to inspire every dancer. Your ultimate one-stop shop for all things dance, we offer an extensive range of dancewear and costumes for both the studio and the stage. Shop leading brands including Bloch, Capezio and Dansez, alongside our most trusted own brands, 1st Position and Revolution. We’re passionate about providing high-quality, affordable dancewear and costumes to the dance community. We take pride in helping dancers pursue their dreams with confidence — without worrying about the cost. Enjoy free UK delivery on orders over £50, plus free returns, so you can shop with complete confidence. We’re here to help you take the next step in your dance journey.
Kontaktoplysninger
Storbritannien
- hello@dancedirect.com
- dancedirect.com
4,1
God
254 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Trustworthy good quality products to…
Trustworthy good quality products to suit all budgets.
6. marts 2026
Besvarelse fra Dance Direct
Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.
Two leotards both frayed after one…
Two leotards both frayed after one wear. When raised with the team. 1st leotard was replaced, second told they would ‘look into it’.
19. marts 2026
Besvarelse fra Dance Direct
Dear Coleen
I am sorry you are not happy with our service. I can see the replacement we sent to you in February but cannot see any further correspondence about the 2nd leotard. Please can you contact hello@dancedirect.com so they can resolve this issue.
My experience purchasing from Dance Direct was truly amazing
My experience purchasing from Dance Direct was that the shoes that I ordered from them seem them awhile before I purchase them and then after along deliberation and eventually go the salsa dancing shoes I required. The shoe was despatched and received timely in the estimated time and it fits well may I say. Happily dancing away in my new dancing shoes I would highly recommend the site with there professional and fast service to deliver.
31. december 2025
Besvarelse fra Dance Direct
Dear Keisha
Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase. Keep enjoying your Salsa dancing.
Returned shoes as far too small and not…
Returned shoes as far too small and not a word from anyone about refund or exchange
16. marts 2026
Besvarelse fra Dance Direct
Dear Joanna
We process returns within 14 working days of the receipt of your parcel. Please check the tracking details on your return and if we are outside of that please email us at hello@dancedirect.com . One of the team will then investigate further.
The return service is not working
The return service is not working. The pictures can confuse you, as you'll see on picture more, than you'll get.
28. februar 2026
Besvarelse fra Dance Direct
Dear Hanna
Please can you send an email to hello@dancedirect.com explaining the problem you have and one of the team will be only too happy to help.
Quick response & customer service.
27. marts 2026
Besvarelse fra Dance Direct
Dear Beryl
Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our service. We look forward to being your supplier of choice.
Besvarelse fra Dance Direct
Dear Carol
Thank you for the review. We are so pleased that you are happy with the website and that your order was sent so quickly. We look forward to many more orders from you!
Great service and good quality product
Easy to order and great delivery service. Also great quality of products. Thank you
18. marts 2026
Besvarelse fra Dance Direct
Dear Joanna
Thank you for the review. We are so pleased that you are happy with the website and the speed of delivery. We always try to give the best value for money and pride ourselves on our product selection. We look forward to being your supplier of choice in the future.
Besvarelse fra Dance Direct
Dear Wendy
Thank you for the lovely review. We always try to give the best value for money and pride ourselves on our product selection and speed of delivery.
Needed tap shoes urgently and they were…
Needed tap shoes urgently and they were sent out quickly and ready in time for an exam
23. marts 2026
Besvarelse fra Dance Direct
Dear Diane
Thank you for your review. It is good to hear your order arrived promptly in time for the exam. I hope all went well.
I love it 🥰
The garment arrived in good time and in perfect condition. It’s great it is in a case to always keep the costume safe.
The sizes are pretty accurate and the quality is good. The outfit moves well and that’s not restrict movement which is essential In dance and Circus aerial. In other words I love it 🥰
16. marts 2026
Besvarelse fra Dance Direct
Dear Meg
Thank you for the wonderful review. We are so pleased that you are happy with the quality of your goods. We’re passionate about our products which have been specifically designed for dance and movement and we always try to give the best value for money.
Besvarelse fra Dance Direct
Dear Christina
Thank you for the review. We are so pleased that you are happy with the quality of your goods and the fit.
Fantastic service from start to finish
Fantastic service from start to finish, products always deliver exactly as described on the website. Thank you
20. marts 2026
Besvarelse fra Dance Direct
Dear Helen
Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.
Great service
Great service , easy ordering , good delivery time and dance shoes great fit as always recommend ordering a size up. Would order from company again :)
12. marts 2026
Besvarelse fra Dance Direct
Dear Carolyn
Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.
Always easy to communicate with and…
Always easy to communicate with and response times are quick. Fast delivery with a wide array of products. Thank you.
10. marts 2026
Besvarelse fra Dance Direct
Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our service.
Besvarelse fra Dance Direct
Dear Louise
Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection and service.
Besvarelse fra Dance Direct
Dear Nicola
Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and it is also good to hear the delivery was quick.
Besvarelse fra Dance Direct
Dear Hannah
Thank you for your review. It is good to hear your order arrived in good time and that you are happy with the quality of your purchase.
Besvarelse fra Dance Direct
Dear Simon
Thank you for the 5 stars it makes our day when we see these. It is great to hear we have made your daughter very happy!
Besvarelse fra Dance Direct
Dear Lorraine
Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.