Daewoo Electricals Anmeldelser 

Easy site to use, excellent prices and first rate customer service on phone and by email

I contacted Daewoo last week regarding a fault with my air fryer . They responded within 24 hours of my initial email . After corresponding a couple of times regarding my issue , Daewoo have kindly replaced my faulty air fryer with a brand new one. Their customer service is absolutely excellent and I would have no hesitation in buying or recommending Daewoo products to anyone

Excellent item and great value. Much prefer it to my airfryer.....does more(large pizza for a start) efficient and easy to clean. LOVE IT!

Had an email to say that this heater was now in stock after waiting some months. Heater delivered but had a fault. Contacted Daewoo who said they would replace item. Short time after received another email saying they didn't have any more stock what a shambles.

Purchase cream &black toaster looks very expensive swift delivery one of my many purchases over the years many thanks

Very good service ,very fast delivery

Of all the airfryers I have looked at the one I purchased is by far the best I have seen
Well done Daewoo

This pizza oven is fantastic for home and professional use! With a little practice, you'll master it in no time and enjoy delicious results!

Used it to chop ginger - despite pulsing only, it burned the motor out within 30 seconds. Would not buy again.

Easy ordering

Contacted company re my kettle ,really quick response ,great correspondence, sorted everything out quickly ,great service.

I bought a steam mop from Daewoo, registered the extended warranty and then needed to claim. I jumped through all the hoops of photos and video evidence. The replacement seemed to have been issued and finally I get tracking details from Evri. Evri are supposed to make three delivery attempts. From the photo with the first attempt it is unclear if they were at my property and part of my address was missing on the label, so Daewoo didn't address it properly. They made a second attempt which failed also. On each occasion Evri asked for contact from me and new instructions which I followed. For the 2nd attempt, I gave instructions which would facilitate delivery for the third attempt. Instead of doing the third attempt, the courier's manager told her to reject the parcel. I know this because she came to deliver another parcel for me, from a different company, the next day after the 2nd attempt. She gave excuses about my phone number not working and tried to claim 3 attempts had been made. Evri in an automated message say I asked for the parcel to be returned which is a blatant lie. Now I am emailing Daewoo about this, asking what they will do to fix this and all I get from them is an auto-generated response titled "Your Daewoo Fridge Freezer Query" directing me to an affiliate and saying the matter is closed. Each response has a new ticket number, completely unrelated to the ticket number my claim is under. I am so angry with both companies. I needed that steam mop urgently in relation to health reasons. I will never buy from Daewoo again and you shouldn't either. Incase they actually respond to this, which they probably won't, the ticket number is 226337. Daewoo, are you going to redeliver my replacement steam mop, which is now on it's way back to you, or are you going to continue ignoring me, cluttering up my inbox with rubbish about fridge freezers?

I will come back and update this.

I must commend Daewoo for their fantastic customer service. When our vacuum cleaner stopped working after 13 months I contacted them. They immediately arranged for a replacement cleaner to be sent. Fortunately I had extended the warranty on line but , even so, I did not expect such first rate service. Thank you.

Easy website to navigate. Quantity of items amazing. Prices astounding. Quick delivery. I would highly recommend.

Further to your reply to my review. You stated that Extended Warranty can only be done by EMail or Post. I told you I sent the EW back and it must have got lost in the Post. As a Company you now also lie about how your EW Works. People think again about buying from this untrustworthy Company. This is how this Company treats Pensioner's. I PROVIDED YOU WITH PROOF OF PURCHASE SO PLEASE HONOUR YOUR PROMISE.

Arrived broken.
Bought this for my 96 yr old mother. When I went over to unpack and install I found that one of the knobs is broken.

There was a fair bit of choice available and also payment options to suite everyone's budget which to be honest was actually an added bonus. The items came sooner than expected too so was well impressed and will definitely shop again with Daewoo
Electrical

Ordered on line after our old air fryer oven died, I think we worked it to death! Bought the same again, it arrived before estimated delivery time, a bonus, excellent price.

I bought a Daewoo stainless steel kettle (model SDA1167) around a year ago and was initially delighted with it – fast-boiling, easy to fill and comfortable to pour from. A couple of weeks ago, though, it became apparent that one side of the hinge attaching the pop-up lid had failed. It's still usable (just) but now very awkward to open and close.
It had never been dropped or strained. The thin plastic strut on one side has just let go with no provocation. There really can be no excuse for this – it can only be the result of poor design and/or materials.
I would have taken it back to the retailer (which I'm pretty sure was Robert Dyas in Bromley) but I can find no trace of my receipt or any other proof of purchase. I guess I'll just have to put it down to experience and avoid the brand in future…
[EDIT] NB The kettle was bought shortly after the chaos of a house move. I may well have registered it under the maker's warranty scheme but any record of this has also been mislaid.
Since posting this review I have replaced the defective Daiwoo item with a Bosch product, with which I am so far entirely satisfied…