They took my query and passed it on the manager same day and she took care of everything to get my care refresh plan activated to my Drone so I can start flying. They also gave me numerous email comm... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The team at D1 Store have always been professional and prompt with their service. This time is no different. I highly recommend them! Thank you!
Exceptional customer service in the sales and Tech department and very quick to respond and solve the problem. They also helped me navigate the system etc and then set up the packages for me. I canno... Se mere
I purchased a drone and then activated it immediately but still have not used it. I only realised a week later that there was a DJI Care Refresh Plan that I could purchase but it had to be purchased w... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
DJI Authorised Retail Store has been co-established by DJI and D1 Store to be the forefront of all DJI products and services in Australia. Along with our extensive range of Consumer, Enterprise and Agricultural products, we proudly provide Official DJI Repairs & Maintenance, Trade-Ins, Product Training (Online and In Person), Consultancy, Extensive Technical Support and many other services.
Kontaktoplysninger
421 VICTORIA STREET, 3056, BRUNSWICK, Australien
- (03) 9288 7800
- info@d1store.com.au
- d1store.com.au
4,5
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 34 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Outstanding service from the D1 store!
Outstanding service from the D1 store team! Same day responses to queries, friendly team who genuinely want to support customers and give them competitive prices. Product was shipped and received very quickly, will be back to shop with them again!
31. marts 2026
Great price (drone was on special)
Great price (drone was on special). Drone works really well. Nive video quality. Easy to use.
29. marts 2026
Best customer service ever
The company was really responsive and fast to my queries, which impressed me and they had an amazing customer service, with solving any problem that I had with buying, one of their products.
31. marts 2026
DJI Avata 2 offers an incredibly…
DJI Avata 2 offers an incredibly immersive FPV experience with intuitive controls and stunning 4K video quality. The flight is thrilling, battery remains somewhat limited for long sessions
10. april 2026
Uopfordret anmeldelse
Amazingly fast delivery.
Amazingly fast delivery and the item I ordered was exactly what I received.
31. marts 2026
Not happy,what we ordered and paid for…
Not happy,what we ordered and paid for not what we received,,shop running a scam to sell you more .Go somewhere else.
30. marts 2026
Besvarelse fra D1 Store
Hi Philip,
Thank you for your feedback — we're sorry to hear about the confusion with your order.
This listing was specifically for the foam insert only (as noted in the product name and description), and does not include the full carry case.
We completely understand how this can be easy to miss, and we take that seriously — we'll be reviewing the listing to make it even clearer for future customers.
This is not something we'd ever want anyone to experience and if there is any confusion beforehand, please don't hesitate to contact us before purchasing if you're unsure which option suits your needs.
- D1 Team
Just organised care refresh after more…
Just organised care refresh after more than 48 hours
A Couple of photos and some details and it’s done.
Easy process.
Thanks DJI
8. april 2026
Uopfordret anmeldelse
I’ve purchased 3 drones from D1…
I’ve purchased 3 drones from D1 Chermside store & in each case they have been first class to deal with, I now recommend them to anyone I hear who’s looking to purchase a drone. The staff are a true credit to your organisation.
Regards
Glen Pearson
18. februar 2026
Really good fast response
Really good fast response, unfortunately did have a delay in return but that's not lack of trying that was an aus post problem!
Thanks for fixing the drone
27. marts 2026
Slow and expensive for drone repairs
I dropped my drone off to be repaired, they had a problem with sending it to the repair shop, so there was a delay.
I then received a quote for the repair that was basically the same cost of a new drone, so why bother repairing it...
Then went they sent the replacement drone to me it was broken so I had to send it back to them again yet more delays.
I sent my drone to them on 10th march, it is now the 6th of April and I still don't have a drone to show for it...
25. marts 2026
Besvarelse fra D1 Store
Hi Samuel,
we're truly sorry for the experience you've had — the timeline you've described is not acceptable, and we take full responsibility for ensuring this gets resolved.
A courier misrouting and a damaged replacement arriving are both outcomes that fell well short of our standards. We escalated your shipments to express, but the carriers did not perform as promised, and we understand that doesn't change the impact on you.
Our team are getting your situation sorted for you at the moment, and it should be back in your hands shortly.
We are truly sorry for the delay and will ensure this won't occur again.
- D1 Team
Quality work. Great value. Great experience!
Complete fix/replacement of affected components.
Prompt communication and return.
Value for money.
27. marts 2026
Being in my '70's and purchasing my…
Being in my '70's and purchasing my first drone I found staff helpful in assisting me. Watching informative video's is also helping me in my new pastime.
26. marts 2026
Our shipment was lost in the system and…
Our shipment was lost in the system and we never received the battery that was in the exchange
8. marts 2026
D1 store provides a very quick and…
D1 store provides a very quick and efficient service. Purchases are shipped and delivered very quickly, and if you have any questions, support are quite helpful. I have purchased many items from D1store, and have yet to have a bad experience
23. marts 2026
Great service
I have bought various drones and found the service from D1 in Brunswick fantastic. Also very reasonable on Repairs.
20. marts 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.