They took my query and passed it on the manager same day and she took care of everything to get my care refresh plan activated to my Drone so I can start flying. They also gave me numerous email comm... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The team at D1 Store have always been professional and prompt with their service. This time is no different. I highly recommend them! Thank you!
Exceptional customer service in the sales and Tech department and very quick to respond and solve the problem. They also helped me navigate the system etc and then set up the packages for me. I canno... Se mere
I purchased a drone and then activated it immediately but still have not used it. I only realised a week later that there was a DJI Care Refresh Plan that I could purchase but it had to be purchased w... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
DJI Authorised Retail Store has been co-established by DJI and D1 Store to be the forefront of all DJI products and services in Australia. Along with our extensive range of Consumer, Enterprise and Agricultural products, we proudly provide Official DJI Repairs & Maintenance, Trade-Ins, Product Training (Online and In Person), Consultancy, Extensive Technical Support and many other services.
Kontaktoplysninger
421 VICTORIA STREET, 3056, BRUNSWICK, Australien
- (03) 9288 7800
- info@d1store.com.au
- d1store.com.au
4,5
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 34 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good value repair
Our drone was out of warranty and unrepairable.
We were sold a new complete drone at a great price.
16. april 2026
After sales service
Quick response to my questions.
Sorted out my issue very quick and followed up to ensure everything was ok.
29. april 2026
Uopfordret anmeldelse
Delivery very fast and save.
20. april 2026
Good delivery timeframe
Good delivery timeframe, package arrived in good order.
The drone was easy to set up and fly out of the box.
16. april 2026
Great communication
Great communication. Shipped quickly, though Aust Post needs to improve its tracking, for 3 days it had no new details and then it was delivering today, nothing in between.
16. april 2026
Fast shipping & good packaging
I ordered the osmo 360 and it was delivered in a very good time and great condition.
15. april 2026
Great product
Great product, took longer than expected to arrive but it came safely. Was a gift and he loves it!
17. april 2026
Easy end to end process
Easy to search for what I was looking for, and the procurement process was easy.
16. april 2026
DJI NEO HELP AND ADVICE WHEN NEEDED!
As a first time drone buyer I found some aspects confusing particularly in regards the Care activation. My query was answered quickly and comprensibly with action taken to resolve the issue. Screen dumps sent with their reply described the process. Overall a great service. Thanks
24. april 2026
Uopfordret anmeldelse
DJI Aftercare
The process of getting a replacement Drone after a crash was easy. DJI repair centre was very helpful and that has made me one loyal customer for life.
16. april 2026
The delivery timeframe was extended…
The delivery timeline was unexpectedly prolonged, and there was a noticeable absence of shipping updates. Furthermore, the package arrived with insufficient packaging, resulting in damage.
Update: A discount has been provided for a controller, which reinforces my confidence in the customer service team, as their performance has been consistently satisfactory. We await the arrival of the controller to assess its condition.
15. april 2026
When all had none there was D1
When all other stores was sold out of this drone only package, D1 was the only 1 that had a pre-order available.. and i was lucky to get 1 in as soon as the release on the 9th April i was happy that I didnt have to wait for long.. thank you
8. april 2026
From enquiry to delivery a pleasure!
13. april 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.