Easy to order and kept up to date with progress. We ordered a made to measure caravan mattress topper. It arrived on time and fit perfectly just as it was described. Very pleased with everything would... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Found this company who do mattresses to fit, they had great reviews, it was so easy, followed the instructions and took all the measurements of the shape (it’s a corner mattress in our mh) and sen... Se mere
Virksomheden har svaret
It was great to be able to telephone this company and talk to a human being and not have to have a conversation with a robot. To be able to get advice and guidance about the product was excellent. I... Se mere
Virksomheden har svaret
From the start this was a positive experience, measurements taken and shared with the team online. They came back to me to double check and then started production of the mattress. It arrived a fe... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Our custom-made mattresses are available in any shape or size and can be delivered to any location in the UK within 5-7 working days. Simply input your desired dimensions into our online mattress builder, and once confirmed, we'll produce and deliver the mattress directly to your home.
Kontaktoplysninger
Unit 1C, Guardian Road, NR5 8PF, Norwich, Storbritannien
- 0333 011 3493
- orders@custom-mattress.co.uk
- custom-mattress.co.uk
4,8
Fremragende
240 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Glad I found you
Excellent helpful staff manning the phone
Shortish lead time after order
Lovely quality product
9. januar 2026
Besvarelse fra Custom Mattress
Hello Donald,
Thank you for taking the time to leave us a review!
We're really pleased you found us and that our team were helpful over the phone. It's great to hear you were happy with the lead time and the quality of the mattress.
We really appreciate you taking the time to share your experience. If you need anything in the future please do not hesitate to contact us.
Best regards,
Custom-Mattress
Good all round
Good all round, communication, speed, delivery and the best sleep in a long time.
9. januar 2026
Besvarelse fra Custom Mattress
Hi Mark,
Thank you for taking the time to leave us a review!
We really appreciate your lovely feedback and are so pleased to hear that you are pleased with the communication, speed and delivery. We're even happier to know you've had the best sleep in a long time!
If you need anything in the future please do get in touch.
Best regards,
Custom-Mattress
Excellent service for a custom made…
Excellent service for a custom made mattress for a campervan. Very efficient from our initial order to delivery. The mattress arrived in a week. It fits perfectly and is very comfortable. We are very happy with our purchase.
1. december 2025
Besvarelse fra Custom Mattress
Hello Kim!
Thank you for taking the time to leave us a review.
We're thrilled to hear that your custom mattress arrived quickly, fits perfectly, and is so comfortable! It's wonderful to know you are happy with your purchase, and we really appreciate you sharing this.
If you need anything in the future please do get in touch.
Best regards,
Custom-Mattress
Excellent service and quality and…
Excellent service and quality and updates on delivery
17. december 2025
Besvarelse fra Custom Mattress
Hi Wendy!
Thank you for taking the time to leave us a review.
Thank you so much for your lovely feedback. We're so pleased to hear you're happy with the service, quality and delivery updates.
If you need anything in the future please do not hesitate to contact us.
Best regards,
Custom-Mattress
Perfect customer services …
Perfect customer services they checked and double checked my mattress suzes where exactly what I required and a super fast turn around. Mattress was perfect fit and and so comfortable I would defo recommend
1. december 2025
Besvarelse fra Custom Mattress
Hi Sindy!
Thank you for taking the time to leave us a review.
We're thrilled to hear that our team took great care in checking your mattress sizes and that the turnaround was quick. It's wonderful to know the mattress fits perfectly and is super comfortable.
We really appreciate your recommendation! If you need anything in the future please do not hesitate to contact us.
Best regards,
Custom-Mattress
First class service and response when…
First class service and response when contacted. Would recommend
30. september 2025
Besvarelse fra Custom Mattress
Hi Sandra!
Thank you for taking the time to leave us a review.
We're thrilled to hear that you received such wonderful service and support when contacting us.
Your recommendation means a lot, and we truly appreciate you sharing your experience! If you need anything in the future please do get in touch.
Best regards,
Custom-Mattress
Superb experience and service
From the point we enquired to the arrival of the custom matress we had made for our Grandson, the communication was outstanding as was the assistance in making sure the measurements were correct.
Thank you
1. december 2025
Besvarelse fra Custom Mattress
Hi Mark!
Thank you for taking the time to leave us a review.
We're absolutely delighted to hear that the entire process, from enquiry to delivery of your custom mattress, was smooth and that you felt supported with the measurements.
It's fantastic to know you're happy with the service, and we hope your Grandson enjoys his new mattress!
If you need anything in the future please do not hesitate to contact us.
Best regards,
Custom-Mattress
This company was great
This company was great with their customers service, speed and excellent product.i love my mattress thank you
1. december 2025
Besvarelse fra Custom Mattress
Hi Hedley!
Thank you for taking the time to leave us a review.
We're thrilled to hear that you're happy with your mattress and that you had a positive experience with our customer service and delivery.
Your feedback means a lot to us, and we really appreciate you sharing it! If you need anything in the future please do get in touch.
Best regards,
Custom-Mattress
I would of given 5 stars but there was…
I would of given 5 stars but there was a dirty mark on the cover but everything else was great and a speedy delivery
1. december 2025
Besvarelse fra Custom Mattress
Hi Susan!
Thank you for taking the time to leave us a review.
We're delighted to hear that you were happy with the speedy delivery and overall experience. We are unable to see that you've contacted us regarding the mark on the cover, but please feel welcome to reach out to our team and we will be more than happy to help resolve this for you!
Best regards,
Custom-Mattress
Besvarelse fra Custom Mattress
Hi Katarzyna!
Thank you for taking the time to leave us a review.
We're glad to hear you received your order quickly and that the product matched your expectations.
We really appreciate you sharing your experience! If you need anything in the future please do not hesitate to contact us.
Best regards,
Custom-Mattress
Great service
Great service, ordered on the website and came the next week. Perfect size. Really happy with the final product.
20. november 2025
Besvarelse fra Custom Mattress
Hi Aaron!
Thank you for taking the time to leave us a review.
We're absolutely delighted to hear that your order arrived quickly, fits perfectly, and that you're happy with the final product.
We really appreciate you sharing your experience and hope you enjoy it for years to come! If you need anything in the future please do get in touch.
Best regards,
Custom-Mattress
Needed a topper for Motorhome mattress
Needed a topper for Motorhome mattress. Ordered online. Straightforward, with a quick response regarding measurement issues. Received topper well within expected delivery time. Perfect fit. Used for first time last night, extremely comfortable.
30. oktober 2025
Besvarelse fra Custom Mattress
Hi Sarah!
Thank you for taking the time to leave us a review.
We're absolutely delighted to hear that your motorhome mattress topper was easy to order, arrived on time, and fits perfectly.
It's wonderful to know you found it extremely comfortable on the first use. We really appreciate you taking the time to share your experience!
Best regards,
Custom-Mattress
Just received my new v berth mattress
Just received my new v berth mattress, premium quality and very comfortable to lay on.
Process to have it made was super simple, got an email from the company asking for more measurements that I wouldn't of thought of, made it so the curve was perfect.
It was made fast and delivery was quick.
I would recommend this to anyone looking for an odd shape mattress.
13. november 2025
Uopfordret anmeldelse
Besvarelse fra Custom Mattress
Hi Ollie!
Thank you for taking the time to leave us a review.
Thank you so much for your kind words! We're delighted to hear that your new V-shaped mattress fits perfectly and feels comfortable.
It's great to know that the measurement process was straightforward and that the additional guidance helped achieve the exact shape you needed.
We're so pleased that the production and delivery were nice and quick for you! Thank you for recommending us - it really means a lot! If you ever need anything else, we're always here to help.
Best regards,
Custom-Mattress
Excellent customer service from start to finish
The service from start to finish was first class! The product was exactly what we ordered and was ahead of the promised delivery time!
Also thanks to Katie for all the help and advise she gave us!
17. oktober 2025
Besvarelse fra Custom Mattress
Hi Dennis,
Thank you for taking the time to leave us a review!
We're absolutely delighted to hear that your experience from start to finish was first class, and that your order arrived ahead of schedule. Katie will be thrilled to hear your kind words!
Thank you again for sharing your experience, and if you need anything in the future please do get in touch.
Best regards,
Custom-Mattress
We have previously shopped with you for…
We have previously shopped with you for a custom mattress for our motorhome. We received excellent made to measure service then, So returned when our home mattresses needed updating, excellent value for two new mattresses and delivered, arriving earlier than anticipated.
17. oktober 2025
Besvarelse fra Custom Mattress
Hi Victoria!
Thank you for taking the time to leave us a review.
Thank you so much for your continued support and lovely feedback. We're thrilled to hear you were happy with your first custom mattress order and chose to return to us for your home mattress. It's great to know you found them excellent value and that the delivery arrived earlier than expected.
We truly appreciate your loyalty and kind words!
Best regards,
Custom-Mattress
Great service and product
Purchased a custom mattress for our campervan conversion and are very happy with the product. Customer service was also great and lead time was good too.
7. oktober 2025
Besvarelse fra Custom Mattress
Hi Emma!
Thank you very much for taking the time to leave us a review.
We're so pleased to hear you're happy with your new mattress and that our customer service team and lead time met your expectations. We really appreciate your feedback and hope you enjoy many comfortable nights on your new mattress!
If you need anything in the future please do get in touch.
Best regards,
Custom-Mattress
Besvarelse fra Custom Mattress
Hi Lee!
Thank you for taking the time to leave us a review. We're thrilled to hear you had a first-class experience with our customer service. Your feedback means a lot to us.
If you need anything in the future please do get in touch.
Best regards,
Custom-Mattress
So easy to order and pay for, you could do it in your sleep!
So easy to order and pay for! The team behind the emails helped you along the way and asked all the right questions - as long as you know what you want, you don't need anything else! Cracking service!
8. september 2025
Besvarelse fra Custom Mattress
Hi Natasha!
Thank you for taking the time to leave us a review.
We're so pleased to hear you found ordering simple and straightforward, and that our team were able to guide you along the way. It's wonderful to know you're happy with the service and your feedback truly means a lot to us!
If you need anything in the future please do get in touch.
Best regards
Custom-Mattress
Customer service A1 from start to…
Customer service A1 from start to finish. Great communication all through transaction.
10. september 2025
Besvarelse fra Custom Mattress
Hi Kevin!
Thank you for taking the time to leave us a review.
We're so pleased to hear that you found our customer service and communication excellent from start to finish.
Your feedback truly means a lot to us!
If you need anything in the future please do get in touch.
Best regards,
Custom-Mattress
Great mattress.Company respond very quickly to queries
Delivered on time after team chased manufacturers .They replied to my queries about delivery immediately.Very comfy mattress for our new campervan.Exellent quality .
5. september 2025
Besvarelse fra Custom Mattress
Hi Bethan!
Thank you for taking the time to leave us a review.
We're so pleased to hear your mattress was delivered on time and that our team were able to keep you updated quickly throughout. It's great to know it's a perfect fit for your campervan and that you're happy with the comfort and quality.
We wish you many restful nights ahead! If you need anything in the future please do get in touch.
Best regards,
Custom-Mattress
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