Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

I am not happy at all with my curtain. The curtain band is damaged, it is not possible to put the hooks on the required distance. There is a hole in the curtain that is ‘repaired’ with a drop of glue.... Se mere

Bedømt til 1 ud af 5 stjerner

After waiting 9 weeks for the curtains I ordered they finally arrived today. They are absolutely awful. They are badly made, the stitching is terrible and smaller than the size asked for. Also the pic... Se mere

Bedømt til 5 ud af 5 stjerner

Excellent service! The curtains I originally booked were no longer available but they offered others and, even though the ones we then chose were more expensive, only charged us the original price. Wh... Se mere

Bedømt til 1 ud af 5 stjerner

Ordered expensive curtain and because of picture and description are totally different. And chat agents providing different information.cancelled the order within an hour as their policy full refund... Se mere

Virksomhedsoplysninger

  1. Butik med udstyr til vinduesbehandling

Oplysningerne kommer fra forskellige eksterne kilder

Curtains.com launched to turn the market on its head by reinventing the concept of shopping for curtains and interior accessories online. Our passion is to find the last piece of the lifestyle puzzle. By adding the finishing touches to any room, curtains control the lighting and atmosphere of your home. Morning and Night, you open and draw the curtains, marking the beginning and end of each day.


Kontaktoplysninger

1,9

Under middel

TrustScore 2 ud af 5

653 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

I had been looking for this voile for…

I had been looking for this voile for weeks and I was so happy when I found it here. They were perfect colour and really good quality material. I highly recommend curtains.com and will most definitely be using them again soon. I was also impressed with the quick delivery.

12. oktober 2019
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Great customer service, would recommend!

Great customer service although when my incorrect sized curtains were delivered they responded to me quickly but my replacement was not received as quickly as I’d hoped. Returns process was very simple and convenient for me. Curtains are lovely but not fantastic quality but you get what you pay for. I would recommend and will use again. Thank you

12. oktober 2019
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent curtains

I was surprised when I opened the box and it was my curtains. They came so quickly and were just what I was hoping they’d be. They are light, yet hold their shape. The subtle colour was just like the photo and the stripe is the perfect design element I needed in my living space. I love them!

9. oktober 2019
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

I bought two pairs of curtain which…

I bought two pairs of curtain which were really good quality and not expensive. Mary (the young lady that looked after my order)was first class, really helpful, polite and professional. I would highly recommend Curtains.com and will not hesitate to use them again myself.

1. oktober 2019
Uopfordret anmeldelse
Curtains.com-logo

Besvarelse fra Curtains.com

Dear Mrs Laing,

Thank you for your lovely review and I am so sorry for the late response!
I am so happy you were happy with your curtains and service.
I can see you gave us 3 stars, do let us know how we can improve and earn those extra two!
you can email me at support@curtains.com

Kind regards,
Alice
Customer Support

Bedømt til 1 ud af 5 stjerner

Don't be in a rush to receive them...

Still waiting for my order after 15 days and them contacting me saying my size is out of stock offering a different size which I chose and still don't have them. No apology or anything. Don't be in a rush to receive them considering it is a 5 day delivery service.

28. september 2019
Uopfordret anmeldelse
Curtains.com-logo

Besvarelse fra Curtains.com

Dear Maureen,

Apologies for the late response.

I am so sorry you were unhappy with your service and I can understand your frustration.
I do hope that in the future you will give Curtains.com another chance to provide the excellent service and product quality we aim for.

I also hope that the curtains have since arrived?

Best wishes,
Alice
Customer Support.

Bedømt til 1 ud af 5 stjerner

Ordered curtains

Ordered curtains. Received notification from DHL to say they had received the notification to deliver the curtains. After 8 days still no curtains arrived. Rang curtains.com and they stated DHL had “lost the parcel”. Rang DHL and they stated they had never been able to collect the parcel as curtains.com never gave them authority. After trying to liaise with curtains.com and they kept putting the phone down or cutting me off we concluded that this was possibly a scam. DHL were brilliant and gave me a telephone number they had on record for them which was different to the one I had so I thought I would get somewhere. A lady answered and said they are not curtains.com and put the phone down! At this point I was out of actions left!! Absolutely do not order curtains from this website! I am absolutely gutted as I loved the curtains but I couldn’t take the risk of loosing lots of money.

28. september 2019
Uopfordret anmeldelse
Curtains.com-logo

Besvarelse fra Curtains.com

Dear Sophie,

Apologies for the late response.

I am so sorry you were unhappy with your service and I can understand your frustration.
I do hope that in the future you will give Curtains.com another chance to provide the excellent service and product quality we aim for.

I am concerned you had the wrong number as this does not sound like us,
I will provide the correct one for if you choose to order in the future;
0203 848 0800


Best wishes,
Alice
Customer Support.

Bedømt til 5 ud af 5 stjerner

Effortless

Effortless. Curtains as described and well packaged and speedy delivery. A pleasure to buy from.

16. september 2019
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

I founded the site easy to use .the…

I founded the site easy to use .the service and communication was excellent. But i think that you should make customer aware that vat will add to the bil.l before the total comes
My curtains are lovely . And are of good quality
I would use this company again .

14. september 2019
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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