CuriosityStream Anmeldelser 844

Very concisely handled and friendly in spite of a relatively dumb question.

I reached out to them as I had accidentally subscribed to their services and I asked if I could receive a refund. Their response time was amazing and they understood my concern and issued me a full refund.

Jessa did an amazing job helping me out with a billing issue for a subscription service! Highly appreciate Curiosity Stream.

I am satisfied with the service provided

Forgot to cancel my auto-renewing subscription and got billed for another year but customer service helped me with the cancellation and a refund.

I thought it was nice that they also offered documentary suggestions for what I would be interested in watching when I mentioned that I don't use the service enough to pay for it.

Prompt help with my bill!
I had been awaiting a response for a week in my emails. I decided to open a chat, spoke with Marlo Rivera and all was taken care of in less than 2 minutes! I am still happy with my service with Curiosity Stream and Marlo was very kind.

The customer care rep, Marlo Rivera, was able to resolve my issue quickly and professionally. A real pleasure to chat with.

Customer service was excellent. Only draw back was auto-renewal without warning ...only once a year - if you didn't mark your calendar, the day came and then you were on the hook for another entire year with no means to cancel. Wrote management immediately, however being a holiday weekend they didn't et back to me as soon. Bottom line - they worked it out were I should see a full refund.
Enjoy Curiosity Stream however they have priced themselves out. Sad

Marlo Rivera was helpful, polite, and offered me a discount. But what I enjoyed was that he would have helped me even if I had cancelled my subscription

Great experience and customer service! Resolved my issue immediately and I was very pleased with the experience I had.

I initially purchased CuriosityStream for my Dad as a birthday gift and he really enjoyed it. Lots of great programming. And when it was time to cancel their Customer Service department was a huge help and took care of things quickly and easily. Big shout out to Franz! :)

Couldn’t really rate the streaming service itself because I never really used it.
But the customer support department is a 10/10! Had a really strange issue with a hacked account and strange charges on my bank account. They fixed it and refunded the charges!

Very polite, knowledgable and helpful.

Very quick, polite and helpful!

Great selection of interesting content for all age levels that spans many interest. Customer service team is fantastic too!

Customer Service is amazing. My Subscription renewed automatically, I wanted to cancel because I will not able to watch due to my school. KD Riviera is phenomenal, she gave me the options and promptly cancelled my subscription. I will definitely recommend Curiosity Stream and will get back on it after school. Thanks again Riviera!

The Customer Service received after subscribed unintentionally was professional, friendly and efficient.

How refreshing it is to be valued as a customer by s company whose customer service is truly as great as their product/content.
Thank you for giving us all the opportunity to stay curious!

Bernadett was very professional and took care of my concern in a very timely manner.

Great service from Nikka at Curiosity stream. Thank you very much for your assistance.