Recently had an issue with a vape cart that was not working. Molly from Curaleaf was very helpful and professional in resolving the issue. On a wider note, all of my interactions with staff at Cur... Se mere
Virksomheden har svaret

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Recently had an issue with a vape cart that was not working. Molly from Curaleaf was very helpful and professional in resolving the issue. On a wider note, all of my interactions with staff at Cur... Se mere
Virksomheden har svaret
2 weeks to get prescription done, payed 2 days ago not even been dispatched. £400 if not sent out tomorrow will be claiming back from bank plus interest. Absolute shambles, I thought the partner compa... Se mere
Virksomheden har svaret
Just like to say all the staff at curaleaf have went above and beyond for me. In 4 years I've only had 1 issue. Which was when new dpd driver couldn't find address. Understandable cos it was a bit har... Se mere
Virksomheden har svaret
Genuinely amazing experience. My first clinic was Releaf and they were ridiculously expensive (£120 for 10g) plus postage. Curaleaf has been half the price for me! My first prescription was Lavender C... Se mere
Virksomheden har svaret
We provide patients with ground-breaking access to a complete range of full spectrum medical cannabis, manufactured in the UK.
Unit 8, Rivergreen Industrial Estate, SR4 6AD, Sunderland, Storbritannien
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 93 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I have found this company to be efficient. The staff I have dealt with have been empathetic, helpful and knowledgeable. I have had consultations with a number of doctors all of whom I have found to be personable and understanding, Dr Richard Hazlett I have found to have been particularly knowledgeable.
Thanks team

Besvarelse fra Curaleaf Pharmacy
Dealt with Lynn Highly efficient.Straight forward no fuss - issue sorted.

Besvarelse fra Curaleaf Pharmacy
Today I spoke to Lynn from the pharmacy to sort an issue with my prescription she was very helpful and friendly also turned out it was my miss understanding but still very helpful non the less

Besvarelse fra Curaleaf Pharmacy
I ordered and paid for my cannabis prescription 4 weeks ago, and I’m still waiting for Curaleaf to fulfil my prescription. Spoke with a couple of agents via phone & live chat and they were really arrogant and not helpful at all. Was asked to send proof of payment, which I have forwarded email confirmation and a copy of my credit card statement - but now they are saying that payment has never been made.
I’ve now started the process of leaving Curaleaf and joining another more professional pharmacy.
STAY WELL AWAY FROM CURALEAF

Besvarelse fra Curaleaf Pharmacy
Lynn was very helpful about delivery instructions given to DPD.

Besvarelse fra Curaleaf Pharmacy
Amazing company, incredibly responsive of there are any issues not that I have had many. They have great customer service and the ease of being able to book an appointment or contact pharmacy team to discuss things is brilliant. I'm disabled and I find my medication from Curaleaf has helped me so much with my pain and my mood.

Besvarelse fra Curaleaf Pharmacy
Patient Support Co-Ordinator Olivia was fantastic and a great help in resolving my issue.

Besvarelse fra Curaleaf Pharmacy
Even with complications of no ones fault, Lynn was a messenger/angel bearing good news that left me remembering just how friendly and personable everyone I've interacted with has been, but the call out of the blue and making it as easy as possible for me was a level of care sadly rare to encounter elsewhere as a doubly disabled person

Besvarelse fra Curaleaf Pharmacy
I spoke with Olivia on 8th May and Julie on 11th May. Both were extremely helpful and efficient in resolving my delivery query. The whole ordering process with Curaleaf Pharmacy is efficient and stress free. Curaleaf show how customer service should be done. No awful chatbots, just promptly answered phones by friendly human beings.

Besvarelse fra Curaleaf Pharmacy
Bushes in Curaleaf Pharmacy

Besvarelse fra Curaleaf Pharmacy
Bushra was very helpful and kind. I got a bit muddled and she explained to me what happened and how to sort it. Very grateful :)

Besvarelse fra Curaleaf Pharmacy
I had a problem after changing my address but Kate guided me through and success was achieved.
Good work Kate and thanks Curaleaf.

Besvarelse fra Curaleaf Pharmacy
Kate was awesome answering my questions promptly and accurately

Besvarelse fra Curaleaf Pharmacy
Im not internet literate got into a bit of a mess so last resort I phoned the helpline got through to Bushra got it all sorted in no time Brilliant had meds 2 days later great service

Besvarelse fra Curaleaf Pharmacy
Lynn was very helpful. Quick to respond and quick to solve my issue.

Besvarelse fra Curaleaf Pharmacy
The pharmacy receives repeat prescriptions but does not process them until the prescription date; therefore, despite knowing you will be ordering medication on a specific date, they do not ensure they have it on the shelf to dispense. NO NO NO, they wait, then order the medication on a 10 working day lead time, yes, you can work it out, they leave you for two weeks without medication. UK Pharmacy Dispensary guidance is 5 working days dispensary. They cannot achieve this. The clinic will tell you one process, but do not be fooled, the Pharmacy is a law unto itself, and when you try to complain, you are met with hostility and ignorance.

Besvarelse fra Curaleaf Pharmacy
Hi would like to thank Lynn and your team at curaleaf .
Your service is excellent polite and knowledgeable .
I've never had a issue with this company since I joined yous.
Delivery service is always on time
Thanks you for the help and advice
Brendan Boorman 👌

Besvarelse fra Curaleaf Pharmacy
So far they have been fantastic with fast delivery after receipt of my prescription. I hadn't realised the delay on getting an appointment with the Clinic for my review so was going to run out of my Liquid Vape Cartridge so contacted patient support for help and they contacted the Clinic for me and arranged an emergency prescription. Causing me the least amount of stress possible whilst dealing with this fantastic service.

Besvarelse fra Curaleaf Pharmacy
Been with curaleaf for a good while now only this time there was a problem with my prescription I contacted Julie at curaleaf and the problem was solved within an hour totally professional always helpful staff and an excellent product

Besvarelse fra Curaleaf Pharmacy
I had ordered my medication but this was delayed and I neglected to provide an alternative address before going on holiday - Lynn was very helpful in getting this returned to the pharmacy for me to arrange delivery on my return. I have been in touch today as I have returned and Lynn has assisted me in getting this dispatched for tomorrow! Extremely grateful for her help and proactiveness - she has provided great customer service and has a great professional attitude! Lynn you are a credit to your company and it's great to deal with people like you :) Curaleaf have been a great company to deal with all round but Lynn has gone above and beyond to help me out!

Besvarelse fra Curaleaf Pharmacy
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.