I feel as though the lining of the pants were misrepresented. Upon opening my package I noticed right off that the lining looked much thinner that the pictures online. I am hoping they are as warm as... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
These trousers are amazing, sometimes you see things advertised and take a gamble when you order. These do not disappoint, they are excellent quality, fit true to size and look great on. I can see... Se mere
Virksomheden har svaret
Very pleased with service from ordering through to delivery .Communication and updates very regular clear and helpful. Ordered fleece trousers to match jacket good quality and look that they will kee... Se mere
Cuddle’s customer service is top notch, and I’m picky. I was struggling with the ordering process (in stock/pre-order) and I sent an email. I promptly got an excellent, personal response that answered... Se mere
4,7
Fremragende
1 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 64 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Customer service is outstanding
Customer service is outstanding. I changed my mind a couple times and they were patient and followed through with my order. I do feel that ordering from Cuddlr is zero risk for a great product.
6. september 2026
Uopfordret anmeldelse
Besvarelse fra Cuddlr
Ahh! What a review, thanks Holly! 💙
Fantastic service
Fantastic service, mis typed my size and it was corrected within 24hrs. Then quick delivery . Feel lovely and warm will also take them when I go snowboarding aswell as using them at the horse yard.
7. september 2026
Uopfordret anmeldelse
Besvarelse fra Cuddlr
Thanks for the review Joanna! 💙 sounds like they’ll be getting plenty of adventures! Enjoy the slopes x
A good experience!
The trousers arrive two days after ordering and well packaged. I ordered the petite xs 27" zip leg trousers. They are true to size and fit well and appear to be well made. I'm looking forward to testing when the cold weather arrives!
I would also like to say thank you to cuddlr for quickly and efficiently sorting out a problem with the online ordering and keeping me up to date. All in all a good experience.
5. september 2026
Uopfordret anmeldelse
Besvarelse fra Cuddlr
Thanks Karen! glad we could get everything sorted quickly for you 💙
Great product
Product was great I ordered from another company last year and they feel apart they were not good,cuddler is the real deal
6. september 2026
Uopfordret anmeldelse
Besvarelse fra Cuddlr
“The real deal” what a review… thanks Ronald 💙
Great customer service and FABULOUS…
Great customer service and FABULOUS product.
7. september 2026
Uopfordret anmeldelse
Besvarelse fra Cuddlr
Yay! Exactly what we aim for. Thanks Olivia. 🥰
Easy to order and great product
Easy to order and great product, I can tell the trousers will be really warm and they fit perfectly. Delivery took longer than expected as they came from abroad, I thought I was buying items made in this country.
1. september 2026
Uopfordret anmeldelse
Besvarelse fra Cuddlr
Thanks Nikki, really pleased you like them, glad they were worth the wait x
Great customer service
Great customer service. Quick and very helpful. Have bought from them before and will definitely buy again.
5. september 2026
Uopfordret anmeldelse
Besvarelse fra Cuddlr
Love hearing this, Karen 💙 Even better knowing you’ve come back to us! Thanks for your support.
CUDDLR
Don’t know why this company is constantly trying to take monthly payments out of my credit card , I contacted this company and they are constantly trying each month
Stay away from this awful company !!!!
SCAM
1. september 2026
Uopfordret anmeldelse
Besvarelse fra Cuddlr
Hello, and thank you for contacting Cuddlr.co.uk.
You've left a 1 star review on the WRONG company, please read the below and consider removing your review, it harms legitimate companies like ours.
We're a UK company selling weatherproof fleece-lined outdoor clothing, and we don't have an order matching your details.
There is an unrelated business trading under a similar name at cuddlrplush.com or shopcuddlr.com selling bras and similar goods. We have no connection to them whatsoever, and we've received a number of enquiries from people who believed they had ordered from us. We're sorry for the confusion this has caused you.
If your order was placed with cuddlrplush.com, here's what we'd suggest:
Check your bank or card statement for the merchant name on the charge. That will confirm who took the payment.
If you're being charged on a recurring basis — several people have told us they were enrolled in a membership they didn't realise they had signed up for — contact your bank and ask them to cancel the continuous payment authority. Your bank must stop these payments when you ask them to, regardless of what the merchant tells you.
Request a chargeback through your bank or card provider for any payments you didn't authorise. Explain that you did not knowingly agree to recurring billing.
Report it to Trading Standards through the Citizens Advice consumer helpline on 0808 223 1133, and to Action Fraud at actionfraud.police.uk.
We're taking steps to address the use of our name, and we're sorry you've been caught up in it in the meantime.
If your enquiry does relate to an order with us at cuddlr.co.uk, just reply and we'll sort it out straight away.
Best wishes,
The Cuddlr Team
cuddlr.co.uk
Great pair of warm winter trousers
I hesitated for a long time before ordering these but I wanted warm waterproof trousers I could wear for dog walking & a trip to Iceland in November. They arrived after a few days, they fit really well. I am a size UK 8, 5ft tall & am so thankful that these don't drag under my feet like most waterproof trousers. They are thick & warm, I can wear them either on their own or leggings under them, anything thicker I would imagine be quite bulky. I can't give 5 stars as I haven't worn them yet in cold, rainy weather but am very hopeful that they will be perfect. So far so good.
5. september 2026
Uopfordret anmeldelse
Besvarelse fra Cuddlr
thank you for a nice review Sally! we hope you're pleased with them when you get to try them out :)
Great leggings and jacket received very…
Great leggings and jacket received very quickly. They are well made and fit exactly right. I can see they are going to be perfect during the winter for open water swimming. Very pleased all in all.
1. september 2026
Uopfordret anmeldelse
Besvarelse fra Cuddlr
Amazing! glad you’re pleased Farzana! Enjoy your swimming! x
I went up a size so I’d be comfortable
I went up a size so I’d be comfortable. And wear a pair of pants underneath.
They fit loose enough I can wear pants underneath if I chose to.
They are so soft and comfortable.
I love these pants I would highly recommend them!
4. september 2026
Uopfordret anmeldelse
Besvarelse fra Cuddlr
💙 love this Charmain! nothing beats warm AND comfy! Thanks for the review x
Great product delivered in good time
Great product delivered in good time. Good value too.
4. september 2026
Uopfordret anmeldelse
Besvarelse fra Cuddlr
Warm, practical & good value! Thanks Tracie 💙
Perfect trousers
Easy to order.
Communication was great updating order progress.
Can’t wait to try trousers out when it gets cold.
They fit perfectly.
3. september 2026
Uopfordret anmeldelse
Besvarelse fra Cuddlr
Amazing! We hope they keep you warm and cosy. Thanks for taking the time to give us a review Julie 🫶🏼
Great trousers! Can't wait for winter.....
A lovely, well made product. It is exactly as advertised, the fit is bang on size. Well packaged and arrived on good time. No hesitation in recommending the product and company
4. september 2026
Uopfordret anmeldelse
Besvarelse fra Cuddlr
Thanks so much! Love to hear what we are doing right. 🩵
Ordering was easy and I love my pants!
3. september 2026
Uopfordret anmeldelse
Besvarelse fra Cuddlr
Yay! We love that you love your pants! :) Thank you for the review!
Customer service is excellent
Customer service is excellent. I made my order and realised that I'd made a mistake. Good news you can change your order within 30 mins of ordering... Bad news my phone wasn't playing ball. So I used the contact form and explained my dilemma and an hour or so later a lovely team member let me know my order has been amended. Thank you so much
3. september 2026
Uopfordret anmeldelse
Besvarelse fra Cuddlr
You are welcome! Glad we were able to sort your dilemma... and thanks for taking the time to leave us a review. Much appreciated :)
Received today and seem really good…
Received today and seem really good quality. I order a regular length and 5’4” I was worried they would be too long but they are perfect length 😊
3. september 2026
Uopfordret anmeldelse
Besvarelse fra Cuddlr
Glad to hear they made a good first impression & they are the perfect fit. Thanks for taking the time to leave us a review. :)
The company was helpful in giving me an…
The company was helpful in giving me an exchange and telling me how to do it.
2. september 2026
Uopfordret anmeldelse
Besvarelse fra Cuddlr
Glad we could help get everything sorted for you & thank you for taking the time to leave us a review!
I was well informed about the delivery…
I was well informed about the delivery process,the item is what I had envisaged.I was also provided with info how to contact the company,if I should have any questions or wanted to return/ change the item or order other things.
3. september 2026
Uopfordret anmeldelse
Besvarelse fra Cuddlr
We always like to make things as simple and straightforward as possible, so we really appreciate the feedback! Thank you!! :)
Great product
Great product, great communication, delivery within ten days and true to size. Very comfortable
3. september 2026
Uopfordret anmeldelse
Besvarelse fra Cuddlr
Thanks for the great review. Were happy that you're happy :)
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