Cruise and Passenger Services Limited Anmeldelser 

1.033
TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

For medical reasons, we had to cancel our cruise which then meant cancelling the parking. I was expecting all sorts of difficulties. Instead, I encountered Pheobe. She was wonderfully helpful, despite... Se mere

Bedømt til 5 ud af 5 stjerner

Dropped off car at the cruise terminal in Dover & picked the car up after a working cruise. Straight forward process with excellent service. No issues and zero problems. Happy days. Well done CPS.

Bedømt til 5 ud af 5 stjerner

We used CPS parking for a Cunard cruise from the QE2 terminal at Southampton. It couldn’t have been more easy, friendly and convenient. We had clear instructions and once in the port with the sign on... Se mere

Bedømt til 5 ud af 5 stjerner

Lovely friendly staff, really happy to help, on arrival at the car drop off point, our luggage was taken out of the boot and taken to the boat for us. On our return, we collected our car key, our lu... Se mere

Virksomhedsoplysninger

  1. Parkeringsservice

Skrevet af virksomheden

Cruise and Passenger Services (CPS) are the most established cruise car parking operator in the UK. Secure on-site meet and greet valet parking service at leading UK Ports (Southampton, Portsmouth, Dover, Liverpool, and Tilbury). Search, book, and park for your cruise holiday. The movement of thousands of passengers demands a well planned and executed operation, driven by our commitment to ensure that passengers enjoy a seamless transition on and off ship. Our staff manage check-in desks, reconciling passenger tickets with electronic bookings and processing passenger enquiries, out of course events and security checks. We provide fully trained marshalling staff to expedite safe passenger transit through the terminals.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(1.033)

30 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Exactly as described

Hassle free parking. Dropped the car on the quay side, porter assisted we luggage (we are disabled). Returned to a car parked close to key collection point as we requested.

22. juli 2023
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Used CPS many times

Used CPS many times. Usual friendly and efficient staff. Leave the car with them and pick it up on your return. No complaints. What more can you say.

6. juli 2023
Uopfordret anmeldelse
Cruise and Passenger Services Limited-logo

Besvarelse fra Cruise and Passenger Services Limited

We’re very happy to hear that you found our service friendly and efficient. your comments will be passed onto our team.
We hope you had a wonderful cruise and look forward to welcoming you again soon!

Bedømt til 5 ud af 5 stjerner

Service was excellent

Service was excellent, the staff were excellent. All very good.

7. juli 2023
Uopfordret anmeldelse
Cruise and Passenger Services Limited-logo

Besvarelse fra Cruise and Passenger Services Limited

Thank you so much for your feedback, we are constantly striving to exceed our guest’s expectations and to further enhance our service.

Bedømt til 5 ud af 5 stjerner

Easy and organised

Easy and organised, very good service and would use again

25. juli 2023
Uopfordret anmeldelse
Cruise and Passenger Services Limited-logo

Besvarelse fra Cruise and Passenger Services Limited

Thank you for your feedback. We appreciate hearing about your experience and look forward to seeing you again!

Bedømt til 5 ud af 5 stjerner

Hassle free parking

Simple booking process. Good communication by email. Courteous and helpful team at the port. Leaving for holiday can be stressful but the friendly port parking team are highly efficient and take away the hassle. Collecting the car was equally efficient and well organised.

7. juli 2023
Uopfordret anmeldelse
Cruise and Passenger Services Limited-logo

Besvarelse fra Cruise and Passenger Services Limited

We aim to provide the greatest possible experience to our customers and we thank you for taking the time to leave your feedback. We hope you had a wonderful cruise and look forward to welcoming you back again.

We'll continue working hard to provide you with an excellent experience.

Bedømt til 5 ud af 5 stjerner

Very friendly and efficient staff…

Very friendly and efficient staff service. Will definitely will use again

7. juli 2023
Uopfordret anmeldelse
Cruise and Passenger Services Limited-logo

Besvarelse fra Cruise and Passenger Services Limited

Thank you for your feedback. We appreciate your comments and look forward to seeing you again!

Bedømt til 5 ud af 5 stjerner

Easy and very clear

Easy and very clear. Have used them many times at Southampton and it is always the same professional service. Never worry about handing my keys over. Never had a problem. Makes the start and finish of the holiday so much easier. Highly recommended!

21. juli 2023
Uopfordret anmeldelse
Cruise and Passenger Services Limited-logo

Besvarelse fra Cruise and Passenger Services Limited

Thank you so much for sharing your positive experience of our service! We are delighted that you would recommend CPS and hope to see you back with us in the future.

Bedømt til 5 ud af 5 stjerner

We always use CPS when cruising

We always use CPS when cruising. Excellent service, fast and efficient. Never had any problems. Would recommend.

9. juli 2023
Uopfordret anmeldelse
Cruise and Passenger Services Limited-logo

Besvarelse fra Cruise and Passenger Services Limited

Thank you so much for taking the time to review! We are very pleased that you have always been pleased with the service our excellent team of staff provide.

Bedømt til 5 ud af 5 stjerner

Usual excellent service

Usual excellent service, I have used CPS for all my cruise parking at Southampton over the last few years and they are always courteous and helpful. Car drop off & collection quick and easy. As I have a Blue Badge, my car is always parked near the key collection point for pick up.

23. juli 2023
Uopfordret anmeldelse
Cruise and Passenger Services Limited-logo

Besvarelse fra Cruise and Passenger Services Limited

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work!

Bedømt til 4 ud af 5 stjerner

Very efficient

From the moment we arrived at the cruise port our car was taken away swiftly and staff lovely. Would have put 5 stars but our car door was open slightly when we arrived back to pick up and we thought battery might be flat but it was fine. Pickup of keys was quick and easy and whole process really efficient.

21. juli 2023
Uopfordret anmeldelse
Cruise and Passenger Services Limited-logo

Besvarelse fra Cruise and Passenger Services Limited

Good afternoon,

Thank you so much for sharing your feedback with us—we really value your input and flagging up areas where we can further improve.

Your feedback is of the utmost importance in assisting us with exceeding our guest's expectations and to further enhanced our product, processes and guest service. I will be sharing your concerns with our car parking team.

Kind regards,
Sarah
Cruise and Passenger Services

Bedømt til 5 ud af 5 stjerner

Excellent service

Clear instructions, helpful and friendly staff, very efficient service
We have used this service before and found it just as good this time

7. juli 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great service

Great service. So well organised. Simple clear instructions. Quick service and polite staff. Will definitely use them again.

23. juli 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

CPS 5*

Never used CPS before but will definitely recommend and be using them again. So easy from start to finish. There is always someone on hand to direct you and explain what to do. Extremely helpful and friendly staff. Thank you

25. juli 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Second time we have used CPS

Second time we have used CPS. Very smooth service from arriving at the Port. Directions given courteously and very efficient service when dropping off our car.
Easy instructions for collection on return from cruise.
No complaints at all.
Will definitely use CPS again

15. juli 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Used CPS loads

Used CPS loads of times to many to count never had an issue excellent service, staff are always friendly great start to holiday and end of holiday, keep up the great work:)

11. juli 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Highly recommended company

Plenty of staff to guide you to parking area by the terminal they take photos of the car you then hand over your keys and walk into the terminal it is so easy
When you return you walk over the road get your keys and go
There was always plenty of staff if you needed help
Highly recommended company

14. juli 2023
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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