Consumer Rights Solicitors Anmeldelser 

499
•
TrustScore 4.5 ud af 5

4,6

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Josie Holman is a star! She qwelled my anxiety and sortedmy duplication dilemma in a caring, speedy & proffesional manner. I have been able to rest easy since speaking with her. 5 star service (shame... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Called with a query this morning. Josie was so friendly and re-assuring. Answered all questions clearly and did not rush. Made me feel I understood the process better. Their emails and commu... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I discussed my ongoing case earlier today with Daniel Larsen (Customer services) and felt reassured and confident that Daniel will look into the areas discussed. Daniel has a friendly, efficient mann... Se mere

Bedømt til 5 ud af 5 stjerner

Called to speak to someone today to see if they could clarify a concern I had from an email I had received from them. I spoke to Josie Holman who was very professional & knowledgeable, answered my co... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Juridisk rådgivning

Skrevet af virksomheden

Consumer Rights Solicitors is a law firm specialising in financial litigation. We offer a range of low cost and no-win no-fee services to ensure your consumer rights are protected when taking out credit (e.g. credit cards, loans, mortgages and hire purchase agreements). We specialise in getting customers compensation where it is due, and we provide services to assess and challenge the validity and enforceability of our clients' debts.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

499 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 82 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(499)

273 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Emma Nash - great service.

I dealt with Emma Nash who handled a complaint for me, she showcased empathy, listening to my concerns regarding my mother’s vulnerability, she took accountability and provided a quick and measured approach to a delicate situation. Her customer service was outstanding and was a credit to her organisation.

7. maj 2026
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Besvarelse fra Consumer Rights Solicitors

We are pleased to hear of your positive experience with our firm, and your kind words will be passed on to Emma. Thank you for taking the time to leave a review. Kind Regards Consumer Rights Solicitors.

Bedømt til 5 ud af 5 stjerner

Thank you for the great service you…

Thank you for the great service you gave me great guys helped me All the way.would advice anybody to go to them.

1. maj 2026
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Besvarelse fra Consumer Rights Solicitors

Dear Gail, thank you for your positive review, your kind words are much appreciated. Kind Regards Consumer Rights Solicitors.

Bedømt til 5 ud af 5 stjerner

Prompt and an efficient service.

Emma was extremely helpful and knowledgeable of my case. She followed up our calls by issuing helpful emails promptly.

30. april 2026
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Besvarelse fra Consumer Rights Solicitors

Dear Mr Rees,
Thank you for providing your feedback, this is greatly appreciated. Kind Regards Consumer Rights Solicitors.

Bedømt til 5 ud af 5 stjerner

A totally professional and efficient…

A totally professional and efficient Company, Emma Nash guided me through my miss selling Motor finance claim and resolved any issues quickly and offered important advice where necessary, if you are thinking of making a claim I would highly recommend Consumer Rights Solicitors.

24. april 2026
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Besvarelse fra Consumer Rights Solicitors

Thank you very much for providing your positive review. Your feedback is very much appreciated and continues to help us provide an effective claim process. Your kind words will be passed on to Emma. Kind Regards Consumer Rights Solicitors.

Bedømt til 1 ud af 5 stjerner

Scammers

This so called legitimate solicitors company sends threatening and unsolicited emails to people who have never signed up for their car finance reclaims service.
For anyone who this has also happened to, they can easily be reported to Solicitors Regulation Authority. This can be done on the SRA website.
Hopefully enough people doing this will shut them down.

23. april 2026
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Besvarelse fra Consumer Rights Solicitors

Dear client,
We are sorry to hear of your concerns, where you have felt it necessary to leave a negative rating.

To confirm, we are in now way 'scammers'. We do not want you to feel you have been misled in anyway. We are a regulated firm, which you can verify through our SRA number: 639255.

We work with similarly regulated lead specialist. It’s likely, you signed up for a claim with an organisation, who are a registered claims management company, who generate established client leads for potential finance agreement claims.

No action is complete before we have gain sufficient client authority. We complete stringent investigation of any accusations of fraud or misinformation.

We would not proceed with your claim, unless we felt we, and the claims companies we work with, had sufficient authority in which to act.

We will be able to provide you with the signed consent you had completed to instruct us on this claim. As well as provide confirmation, of how your claim was provided to our firm, and the exact details of how and when you signed up for a claim.

Your user name does not contain enough information, to locate an account for you on our systems. We would therefore appreciate if you could contact us directly, so we can further investigate your concerns, and resolve the issues you have raised, in line with our complaints procedure.

Please contact us by email info@crsolicitors.co.uk or by phone 0161 464 3509 at your earliest convenience. Kind Regards Consumer Rights Solicitors

Bedømt til 5 ud af 5 stjerner

Emma Nash has been a massive help…

Emma Nash has been a massive help through a very stressful time with issues with having multiple claims with different companies.
Emma was very quick to respond via emails and always gave me support and advise when needed..
The company have also been kind to cancel some of my claims for free, which was very appreciative of them.
Once again I cannot fault the quick responses to all emails and to Emma Nash who has made this process so much better for me.

8. april 2026
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Besvarelse fra Consumer Rights Solicitors

Thank you for taking the time to provide us with your positive review. We appreciate you taking the time to do so, and your kind words will be passed on to Emma. All reviews are helpful, so we can continue in future, to provide similar positive experiences for our clients. Kind Regards, Consumer Rights Solicitors.

Bedømt til 5 ud af 5 stjerner

Good staff efficient and kind

The lady that helped me explained things well and she was compassionate thankyou

7. april 2026
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Besvarelse fra Consumer Rights Solicitors

Thank you for taking the time to leave your positive feedback! We are very pleased to read of your positive experience with our advisor. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.

Kind Regards
Consumer Rights Solicitors.

Bedømt til 5 ud af 5 stjerner

Honestly they went over and above got…

Honestly they went over and above got me car payout way more than expected thanks to the team

21. februar 2026
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Besvarelse fra Consumer Rights Solicitors

Thank you for taking the time to leave your positive feedback! We are very pleased to read of your positive experience . Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.

Kind Regards
Consumer Rights Solicitors

Bedømt til 5 ud af 5 stjerner

I had a very good experience with CRS…

I had a very good experience with CRS who gave a great
response in helping to resolve my issue over a short period of time..all the staff I communicated with were very good and my special thanks to Emma Nash who managed to get it over the line… definitely a company I do recommend

23. marts 2026
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Besvarelse fra Consumer Rights Solicitors

Thank you for taking the time to leave your positive feedback! We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.

Kind Regards
Consumer Rights Solicitors.

Bedømt til 5 ud af 5 stjerner

Very good communication

Very good communication, had a very helpful phone call with a young lady today, gave me very good advice, and followed up with an email.
Thanks very much

25. marts 2026
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Besvarelse fra Consumer Rights Solicitors

Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.

Bedømt til 5 ud af 5 stjerner

Very helpful and had all information…

Very helpful and had all information about my claims ready to discuss my case

24. marts 2026
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Besvarelse fra Consumer Rights Solicitors

Thank you for taking the time to leave your positive feedback! We are very pleased to read of your positive experience . Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.

Kind Regards
Consumer Rights Solicitors.

Bedømt til 5 ud af 5 stjerner

Thank you from CRSOLICITORS.CO.UK for…

Thank you from CRSOLICITORS.CO.UK for all support, especially for Eysha Horrocks.
Kindly regards for all,
Carlos Maschietto

24. marts 2026
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Besvarelse fra Consumer Rights Solicitors

Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.

Bedømt til 5 ud af 5 stjerner

Amazing customer care

I had to deal with this company and they were amazing.

Customer care was top notch and nothing but helpful

19. marts 2026
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Besvarelse fra Consumer Rights Solicitors

Dear Jude,
Thank you for taking the time to leave your feedback! We are very pleased to read of your positive experience. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.

Bedømt til 5 ud af 5 stjerner

Polite

Polite, helpful and friendly

18. marts 2026
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Besvarelse fra Consumer Rights Solicitors

Thank you for taking the time to provide us your positive review. Your kindness is appreciated, and very helpful. So we may review and learn from, to continue in future to provide similar postivie experiences for our clients.

Kind Regards
Consumer Rights Solicitors.

Bedømt til 5 ud af 5 stjerner

very helpful

very helpful

16. marts 2026
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Besvarelse fra Consumer Rights Solicitors

Thank you very much for providing your positive review! Your feedback is very much appreciated and continues to help us provide an effective claim process. Kind Regards Consumer Rights Solicitors.

Bedømt til 5 ud af 5 stjerner

Been kept up to date on things allthe…

Been kept up to date on things all the way through on everything. All is good

11. marts 2026
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Besvarelse fra Consumer Rights Solicitors

Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.

Bedømt til 5 ud af 5 stjerner

Bryan who l spoke to was excellent and…

Bryan who l spoke to was excellent and did explain everything to me perfectly

11. marts 2026
Uopfordret anmeldelse
Consumer Rights Solicitors-logo

Besvarelse fra Consumer Rights Solicitors

Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.

Bedømt til 5 ud af 5 stjerner

Great customer service by Consumer Rights Solicitors…

I contacted Consumer Rights Solicitors to review a claim I had with them. I spoke to one of their representatives Bryan Aryeetey who was extremely helpful and was able to deal with my questions and eased the concerns I had.

Not only did he review the current claim I had with them he explored the possibility of a new claim that I had missed.

He was patient and explained everything clearly.

This was the first time I had contacted them directly, the phone was answered quickly, he found my details quickly and answered the question I had.

Excellent service, I would definitely recommend Consumer Rights Solicitors.

Richard B

10. marts 2026
Uopfordret anmeldelse
Consumer Rights Solicitors-logo

Besvarelse fra Consumer Rights Solicitors

Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.

Bedømt til 5 ud af 5 stjerner

Well informed and friendly assistance

Well informed and friendly assistance. Nothing is too much trouble. I would highly recommend this company. Excellent

10. marts 2026
Uopfordret anmeldelse
Consumer Rights Solicitors-logo

Besvarelse fra Consumer Rights Solicitors

Thank you for taking the time to provide us your positive review. Your kindness is appreciated, and very helpful. So we may review and learn from, to continue in future to provide similar postivie experiences for our clients.

Kind Regards
Consumer Rights Solicitors.

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