Crown Gardens Holiday Homes Anmeldelser 

134
TrustScore 4.5 ud af 5

4,5

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Fabulous from start to finish. Crown Gardens are a delight to deal with, extremely helpful, swift replies and really accommodating. The Brighton beach apartment is amazing, even better than the ph... Se mere

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Bedømt til 5 ud af 5 stjerner

The property managers were excellent and being able to arrive early helped enormously. The property was beautiful and the facilities were great..dish washer, loads of glasses, cutlery and mugs for thi... Se mere

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Bedømt til 5 ud af 5 stjerner

We had an excellent stay with Crown Gardens, in a great, centrally-located property (Dukes Lane Cottage), complete with parking space, clean & modern decor, all the mod-cons, minutes walk from the... Se mere

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Bedømt til 4 ud af 5 stjerner

Found pin up Parlourama lacking in comfort & seemed to be quite uncared for! Very tired looking & insufficient towels of a reasonable size😩 & floors not as clean as they could have been. Freezer not... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Ferieudlejning
  2. Indretningsarkitekt

Skrevet af virksomheden

We have the b range of stylish, high quality short term accommodation at the very best price. Large group holiday homes, weekend big houses, hen weekend accommodation, luxury holiday apartments, self-catering holiday cottages, boutique holiday apartments and serviced apartments, with fantastic places to stay now in all parts of the UK including Brighton & Hove, Bournemouth. Weekend, midweek and full week breaks available. We are Airbnb hosts - but remember, it's always cheaper to book with us directly rather than through our 3rd party sites. Secure your accommodation with a 25% deposit, no need to pay the whole cost upfront! Whether you want a boutique weekend holiday cottage in the heart of all the city centre action, accommodation for a romantic getaway to escape from the world, a swanky corporate apartment to stay in while you relocate for work, a family holiday where you, the kids and dog can relax after a busy day on the beach, or a large group house where your friends can enjoy a sophisticated celebration or hen weekend - we can advise on the best place to stay in your preferred area, with a great selection of self catering properties ideal for you. We accept all major credit and debit cards online or over the phone. Search for some of the best places to stay in Brighton with Crown Gardens. With holiday accommodation available throughout the UK, we have everything to suit couples, working corporate trips, family holidays, large groups and Hens. Browse our accommodation online to see what is available. Why not add some exciting extras for your stay? Take a look at our Crown Jewels activities selection. Superbly LOW commission deal for our Exclusive service - fully managed with housekeeping enables you to be hands off - be involved as much as you like. We offer very competitive commission rates for the right property. Do get in touch to see how this can work for you. We offer a full design service and free advice for turning your buy to let investment into a glamorous, profitable holiday let. Let us show you how! Crown Gardens donates regularly to charity. You can add a charitable donation on check out when you book with us..est


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

134 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,5

Alle anmeldelser

(134)

0 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Excellent Property done to an extremely…

Excellent Property done to an extremely high standard. The Crown Gardens team were absolutey fantastic and dealt with everything efficiently and professsionally. A big thanks to Bexs and also the Prestige Cleaning team who keep the property very clean (Bella & Tasha)

1. november 2021
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Excellent service

Excellent service, would definitely use again…

25. oktober 2021
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Besvarelse fra Crown Gardens Holiday Homes

Thankyou so much for your review we really appreciate it. The CG Team

Bedømt til 5 ud af 5 stjerner

We stayed at the edge and was great

We stayed at the edge and was a great experience for my brothers stag do. Great house great fun.
Crown kept me fully up to date with payments and check in/outs all the time.

13. oktober 2021
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Besvarelse fra Crown Gardens Holiday Homes

Thanks for reviewing The Edge, glad you had a brilliant stay x

Bedømt til 5 ud af 5 stjerner

Such a great venue

Such a great venue! The living space in particular was fantastic!!! We loved our stay and would totally recommend staying there.

12. oktober 2021
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Besvarelse fra Crown Gardens Holiday Homes

Thankyou Laura for taking the time to review us! Glad you loved The Toast of Brighton! See you again and thanks for recommending.
The Crown Gardens Team

Bedømt til 5 ud af 5 stjerner

A fab stay

A fab stay. We were a hen party of 17 and stayed at the Brighton central. The place was perfect for a hen party. Lovely decorations and everything you could need for a couple of nights away. Comfy beds and everything was very clean. Would definitely recommend.

11. oktober 2021
Uopfordret anmeldelse
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Besvarelse fra Crown Gardens Holiday Homes

Thanks Ruth! So glad you all had a fabulous weekend and loved the property! Hope to see you again soon.

CG x

Bedømt til 4 ud af 5 stjerner

Great company

Great company! Prompt, helpful and very polite.
The apartment was in the perfect location and had a spectacular view of the sea and the pier. I would definitely stay there again.
I would advise however that the double room has a curtain or a new blind as the current one let's all the light in.
If not I will remember to take an eye mask next time.

Thanks we had a lovely holiday 😀

15. september 2021
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Besvarelse fra Crown Gardens Holiday Homes

Thanks for your kind review and comments which we have passed onto the owner to rectify. Best wishes CG :)

Bedømt til 4 ud af 5 stjerner

Beachfront Apartment in Brighton

Booking was easy with up to date communication especially before and after payment transactions. Property was as described and good value for money despite it being a seafront apartment and in peak season. Would definitely use this agency again in the future.

12. september 2021
Bedømt til 5 ud af 5 stjerner

Thankyou!!

Thankyou Crown Gardens for another great stay, lovely staff and always prompt to answer any concerns, will definitely use again for future

1. september 2021
Uopfordret anmeldelse
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Besvarelse fra Crown Gardens Holiday Homes

Hi Louise how kind of you to leave us a review, thanks for taking the time we really appreciate it. See you again soon
Crown Gardens Team

Bedømt til 4 ud af 5 stjerner

We had a great stay at Avalon apartments

We had a great stay at Avalon apartments, location was perfect and the place was very clean. One of the bedrooms did smell of smoke quite a bit but we opened the window lots as it was lovely weather. You are so close to the beach here which was brilliant for me and my 3 year old, and so close to restaurants and everything you needed - but at the same time it was actually very quiet (even with the Euro final!!)

Unfortunately the apartment wasn't brilliantly equipped - I don't know if it was due to covid but over the week we had to buy or request: cloths, bin bags, washing powder, toilet paper, soap for the bathroom, dishwasher tablets, and salt. There was nothing in the cupboards other than washing up liquid. It would be fantastic if some of this stuff was available for people staying.

However apart from that we had an amazing week here and would definitely come back, the balcony was a lovely place to sit out on (and dry washing on), and all the living spaces were very comfortable, clean and spacious.

2. august 2021
Uopfordret anmeldelse
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Besvarelse fra Crown Gardens Holiday Homes

Thankyou for taking the time to leave us a great review! Unfortunately due to covid we have to keep the essentials to a minimum but will make sure the housekeeper does indeed start to replace these things for new guests every time.
Very best wishes
The Crown Gardens Team

Bedømt til 4 ud af 5 stjerner

Perfect for our stay

We had a really great stay in the Avalon in Brighton. The apartment was very central and although it was busy out in the streets it was peaceful and quiet in the apartment. It was really spacious and clean and had absolutely everything we needed for the week. It was an great price too for the time of year. Would definitely book this again.

29. juli 2021
Uopfordret anmeldelse
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Besvarelse fra Crown Gardens Holiday Homes

Hi Clare
thankyou for our lovely review. We are so pleased you had a great stay with us in Brighton! See you again soon.
The CG Team

Bedømt til 5 ud af 5 stjerner

Excellent service

The property was beautiful and booking it couldn’t of been easier. Everyone I spoke to at crown gardens was extremely helpful. Would definitely book again!

26. juli 2021
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Besvarelse fra Crown Gardens Holiday Homes

Hi Krissie so glad you enjoyed your stay at Brighton Neon Central! Happy to help!
Julia and Team

Bedømt til 1 ud af 5 stjerner

Our booking for Avalon apartment( west…

Our booking for Avalon apartment( west street) in city centre cancelled due to a fridge needing replacement, yet when checking today it’s booked out same days we had booked and paid for. Offered inferior places further outside the city- long walking. We may have been scammed. Cost us three times as much to rent another place due to the season and then lockdown happened. If scammed hope they lost out due to lockdown.

25. december 2020
Uopfordret anmeldelse
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Besvarelse fra Crown Gardens Holiday Homes

Hi Fiona,

Unfortunately we had to cancel your booking due to the fridge/freezer breaking down and a replacement which would not arrive in time for your stay. We let you know as soon as we found out as we knew it would not be possible for you to stay over Christmas without this essential appliance. We then had to block out the property on our website to avoid anyone else booking it, as we would not be able to take any further bookings until the replacement had arrived - this is why the property dates were blocked out on our website. We had very little else available due to the time of year, but offered you what we did have. We even contacted other agencies on your behalf to try and help. You then informed us that you had managed to book elsewhere and we refunded you.

We are not scammers! The pandemic has been devastating for the entire hospitality/leisure industry. We have majorly lost out during all lockdowns, we are a small independent business and our small team of 3 have worked exceptionally hard during these challenging times. We are sorry that you felt it necessary to take time out on Christmas Day to leave us such an unfair review. We did all we could to assist in a situation which was out of our control.

CG Team

Bedømt til 2 ud af 5 stjerner

Disappointed - Pebble beach

My original booking was canceled a week before, and was offered a replacement which unfortunately had no car park, and was further away from the city centre (In Brighton, parking spaces are extortionate, adding further expense to my trip).
The replacement house (Pebble Beach) had rather low standards. Clearly a party house where drunken tenants will not mind, and not a friendly welcoming family place. The cleanliness was less than average, numerous appliances were broken, the crockery worn out, paint flaking off the walls, and excess strong air freshener sprayed throughout.
Overall, this place felt rather creepy and we were happy to leave it.

26. november 2020
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Besvarelse fra Crown Gardens Holiday Homes

Hi,

Thanks for taking the time to leave us a review. We are so sorry that your trip did not go to plan. As explained at the time, your original booking could not go ahead due to a previous guest unfortunately causing extensive damages at the property which were impossible to be rectified in time for your arrival, despite our best efforts. We offered a choice of 2 alternative properties - or a full refund.

We are very disappointed to hear of the issues encountered at Pebble Beach - had you contacted your property managers on arrival, they would have been more than happy to assist with anything that could have made your stay more comfortable. We do appreciate you letting us know of the maintenance issues and this has been reported to the owner for his attention.

As you say, the property is usually occupied by larger groups who are visiting Brighton to celebrate. They usually love these properties as they have space to all stay together, right by the beach and minutes from the town centre. Many of these properties have sadly been empty for months this Summer due to the pandemic, and it seems they don't quite work in the same way for smaller family stays. We tried our best to help in this unusual situation, made even more complicated due to Covid-19 restrictions. The pandemic has been crushing to small businesses such as ours and we have worked very hard to deliver the best service we can whilst our small team are partially furloughed and working from home.

We are so sorry again that your original booking at Avalon Apartment could not go ahead as planned. It has now been repaired and returned to it's original state and we are confident that you would have had a much more positive experience and we hope that you will consider the property again in the future.

Many thanks,
Jill - Crown Gardens Team

Bedømt til 4 ud af 5 stjerner

Spacious well kept flat

Spacious well kept flat. Ideal base for Brighton and Hove.

21. september 2020
Uopfordret anmeldelse
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Besvarelse fra Crown Gardens Holiday Homes

Thanks Doug, glad you enjoyed your stay at Lovely Lansdowne. Welcome to return anytime.

Jill, CG Team

Bedømt til 5 ud af 5 stjerner

Perfect for a group of family / friends

Easy to book. Clean house and exactly as described. Quick refund of deposit. What’s more not to like. Would thoroughly recommend.

15. september 2020
Uopfordret anmeldelse
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Besvarelse fra Crown Gardens Holiday Homes

Many thanks for leaving us a lovely review. Delighted to hear that you enjoyed your stay at My i360 Pad in Brighton - welcome back anytime.
CG Team

Bedømt til 5 ud af 5 stjerner

Glad we found Crown Gardens

The website was easy to use and gave very good descriptions on the properties. We ended up adding an extra night to our booking and the service was very quick and efficient.
The property we stayed at (4 Kemp Town Place, Brighton) and the property was in a lovely quiet part and just a stones throw to the beach. New carpets upstairs and large bedrooms. Kitchen could do with some updating and more room for storage. There was far too many pans.
We would definitely book with Crown Gardens again in the future.

22. august 2020
Uopfordret anmeldelse
Crown Gardens Holiday Homes-logo

Besvarelse fra Crown Gardens Holiday Homes

Hi Neil,
Thanks so much for taking the time to leave us your feedback. Great to hear that you enjoyed your stay in Brighton. You're very welcome back anytime.
CG Team

Bedømt til 5 ud af 5 stjerner

Went for my Brithday for a weekend

Went for my Brithday for a weekend. Great location. House was just as good if not better than the pictures. Housed 18 of us comfortably and could have had more. Neighbours were really nice and no complaints about music.

31. juli 2020
Uopfordret anmeldelse
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Besvarelse fra Crown Gardens Holiday Homes

Thanks Johan for your kind review. Glad you and the family had a good weekend with us at Brighton Neon Central :) Thanks for leaving the property in good order

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