Crazybirdbike Anmeldelser 

This was my first time with an ebikes and also the first time of ordering a bike "untested" without even seeing a physical bike. The experience couldn't have gone better, delivery was speedy and I was kept up to date all the time with the progress of my order.
When it arrived I was pleasantly surprised with how well it was packaged and prepared ready for installation. It was straightforward to build and was up and cycling within the time it took the battery to charge.
The build quality is fantastic and the features of the bike outstanding.
All in all a brilliant experience and I would recommend this company to anyone.

The company dispatched my bike in very good time and it arrived very well packaged. We had some queries over the thumb throttle and they were very prompt to answer our emails and to mail a be one out.

Fantastic service when buying, contact great all the way through. Especially like the WhatsApp service.
Bike arrived very well packed with no damage and everything there. Absolutely love my new SETA - thank you Crazybird!!!!

really good experience with order and delivery the bikes are great but I should've probably ordered the 250W rather than the 750W as it is a heavy bike and I think the large battery makes it even heavier and not sure I need that extra power especially as bikes are limited to 15mph.

We ordered the 2 bike Crazybird Jumper combo at a great price . Green and orange in colour. We are an active couple in our late 60s and in less than 3 weeks we have done over 100miles on canal tracks and on road . I am 5 feet 4inches and my husband Terry is 6 feet 1 inches and the bikes are just amazing and so much fun for both of us. We have experienced lots of bike envy and would recommend these bikes for the style, comfort and they are so easy to ride .

Service sorted my issue quickly , responded within hours from email with solutions . Apart of quick fix great bike .

This was first e/bike I have brought it arrived very fast packing was perfect it was simple to put together I had a smell problem whith the twist throttle contacte crazybird and whith in 30 minutes it was sorted wood recommended this company nick

Slightly concerning how cheap the Crazybird Jumper was compared to other comparable spec'd bikes, but after a month of use it's working really well.
The pedal started clicking (like most new bikes, had basic poly pedals) and I figured it was a bearing. Contacted customer support with 1 quick email and Lola H. from Customer Support responded confirming they would send out a replacement straight away.
Can't fault that!
Otherwise, the bike is well spec'd, fairly simple to put together from the box, and rides really well. The chunky tires are so comfortable and grippy to ride with, I race across the bumps faster than I would on my old mountain bike.

I wanted a replacement for my old e-bike, my main purpose is mainly commuting so chose the Crazybird CF10.
It arrived and few days later as advised, easy enough to assemble.....this travels smoothly on our pot holed, cracked & uneven scottish roads very well & has plenty of gusto on hills which i really admire.....only done 20 miles in a couple of days & the battery is still showing 5 bars......a great bike for the money.

Peter Fairbairn
West Lothian

I bought two crazy bird bikes one for my wife, folding bike, which came with a damaged led display, contacted crazy bird and a replacement sent immediately, great customer service, great bikes

Ordered a bike off crazybird wanted clarity on something emails them thought it would take ages to get a reply if at all, Lola messaged back virtually straight away and within minutes answered my question.
A few emails back and forth amazing, next day delivery so excited to get my bike. Have not ridden a bike in many many years. Once set up out for a little ride to get used to it, took about 5 minutes to suss it out but AMAZING little bike.
Only 5’ 4” so got a 16 inch wheels and can put feet firmly on the floor when stopped. Love love love this bike, thank you Lola for all you r help much appreciated

Sharon

The whole process off buying the bike and accessories was a dream from start to finish arrived very quickly had a problem with delivery off some accessories that I bought and the aftercare team were brilliant at sorting everything, bike great value for money , would highly recommend crazy bird

2 faulty bikes , want to return crazy bird are making this hard work , all I want is these faulty bikes collected and my money back , can only email , no phone calls , would say stay clear and buy from somewhere with a good customer service and a base 1st August purchase still stuck with these broken bikes , after my negative review they are sending boxes to return item , will update should this happen???

I have got the crazybird jumper, and it is an absolutely amazing bicycle, cant recommend it enough. Ideal for off road riding, but works really well on regular roads too. It has an unbelievably strong and long lasting battery! It effortlessly flies up even the steepest and most prolonged slopes and hills with no power fade whatsoever. Very smooth peddle assisted acceleration too. The large 4 inch tires massively softens bumps and vibrations on off road trails, greatly improving riding comfort, especially on your hands and arms. Just make sure to use the internet recommended tyre pressure for different road types to maximise the shock absorbing effects of the tyres. I use around 13 psi, and it works great on bumpy off road trails and normal roads. The company provided excellent customer service as well, a quick and efficient delivery and really helpful and responsive replies to all after purchase queries.

The company responds promptly when using whatsapp even though the time difference a repsond was always made. We did have a few issues with the bike but it was returned which crazybird arranged and collected and a new bike promptly sent out.

contacted craybird customer service after my bike stopped working suddenly . they suggested different reasons and things to do but nothing worked. I took the bike to a local specialist who told me it was probably due to a faulty display ( the thing that tells you the speed etc ..) . so I ordered a new display. crazy ird kept me well informed . I dropped a star as externally, they is nothing wrong with the display and I have only used the bike a out 9 times since I bought it 1.5 years ago. but I must admit the customer service is very responsive

Excellent from order to receipt, I wish more companies were as proactive as Crazybird! Absolutely highly recommend using them if you are looking for a new e-bike.
Thank you Crazybird, oh and the fat tyre Jumper e-bike is incredible too!

Excellent product and brilliant customer service from order placement to after sales help.

I bought a H5 fat tyre e-bike in green for my daughter. It was on sale at the time for £739, approximately £400 cheaper than normal. Initially I had issues with updates on when the bike was being delivered after being told that FedEx had received confirmation to pick it up. It was about a week with no communication, so I started emailing customer service, although I think it was in China, so there was a time difference regarding replies. Apparently this is a FedEx issue and not a Crazybird one. Although it was in stock from the UK, it still took 8 days for delivery. The bike was easy enough to set up (I previously bought the same style of bike from Cyrusher a couple of weeks before). You do get a decent set of hex keys, but you need a spanner as well for the wheels. Unfortunately there was a scratch on the headlight, but I'm just waiting for a replacement. The headlight works fine anyway. There was 12 miles on the bike when I received it, which was concerning, but after I contacted customer service, they reassured me it was test mileage in the factory. I've got no reason to doubt that, as the bike was absolutely mint. It has a cadence sensor on it, I prefer a torque sensor, but everyone is different. It rides very well, although a couple of gears could do with a bit of tweaking. Apart from these little niggles, I think the bike is worth the money and the customer service was good.

Im very impressed with the service and the bike i ordered (crazybird jumper) is lovely, got it as a step through in orange. Only thing is there was no throttle however after contacting them they are going to send one out to me. Customer service has been great.