Do not buy from this place! I ordered 8 items. 4 were wrong - wrong colour, wrong size, wrong version of costume. One was mouldy. Two didn't fit and I couldn't get any response re refund or exchange.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The other reviews made me anxious but it actually came in pretty quick. Customer service did randomly disappear so you needed to reply twice sometimes. However on the website it didn't change from pro... Se mere
If I could score this shower of cowboys zero I would. Paid £90 for costume start of May, got the confirmation email and yet 70 days later I am still waiting. Have emailed them several time asking fo... Se mere
The cosplayshopper team is not only extremily supportive but very proactive. The serive and comminication alone I would give them 4 stars. The product itself looks amazing. I wish the outfit had pocke... Se mere
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Horrible!!!
I purchased a mask for the beast from beauty and the beast. It looks absolutely nothing like the photo whatsoever. The hair is accidentally glued to the face all over the place and the mask is actually green! Absolutely horrible!
Great selection of costumes
Great selection of costumes, accessoirries and genres. You can get almost anything for any movie, anime or game franchise. Dress to impres through Cosplay shopper.
Don't worry about the costumes size, you can trimfit any costume to your own size. That way your costume will fit nice and snug.
Product was great quality and fit…
Product was great quality and fit wonderfully! I would highly recommend these guys for your cosplay needs :)
No custom fit?
To start with, I ordered a costume that plainly stated could be custom fit for an additional charge, and that I know for a fact others have ordered custom because I've watched YouTube reviews. I did all the measurements, paid the extra, only to be told that wasn't an option. Of course, they had already billed me, so then I had to wait a couple of days to get my refund. Perhaps they should remove that option from the item if not possible, or maybe they dont really cater to anyone in the category of plus sized.
Secondly, with in a couple of days of ordering from this company, my credit card number was stolen and used in Taiwan. Other than this transaction, I hadn't used my card anywhere unusual. Can't prove it was stolen because I shopped here, but seemed quite coincidental. Don't think I'll be risking it again.
Overall, very unsatisfactory experience.
great place for cosplay on a budget
I buy my wigs exclusively from here. I love their wide selection. I have never received a bad costume or wig. I recommend this to all my friends and people looking for cosplay items on a budget.
I ordered a costume from time cosplay…
I ordered a costume from time cosplay when I finally got it the costume was too short and small very horribly made and really cheap material I wanted to return it but they would not refund my money back and you have to pay for shipping it back to Shanghai I would recommend Spirit Halloween for costumes before I recommend these guys
I recently bought a costume from them
I recently bought a costume from them, I even paid to have it tailor made. Upon receiving the costume, it was way too small obviously NOT tailor made. I emailed them- and they requested some photos. So I sent them my photos with the measuring tape next to the costume pieces to prove that they were not made to the measurements I ordered. After this, they asked me to send photos of myself wearing the suit, so I did, unable to get many of the pieces on. Then their “design team” insisted that they made no mistake, and they wanted to charge me $150 for a replacement costume! Absolutely horrendous. Stay far away from these scammers.
BEWARE!
BEWARE!! They offered a sale price, and stated they custom made the size of your size was not on the list. I gave all the measurements and received a dress that was 2 times too large. I could deal with that but it was also horribly made. The shoulders on down were crooked when put on. The waist was not even and was super high. When I sent an email they asked for pictures when I asked about return policy. Never received a response back. $85 dollars down the drain. PS it comes from China.
DO NOT ORDER FROM COSPLAY SHOPPER
I ordered and paid extra for a tailor made costume, once it arrived in the mail it was so obviously not tailor made. I sent in picture evidence and Cosplay Shopper blamed me for their mistake, and would not respond to my emails. And now I am stuck with a cosplay that does not come anywhere close to fitting me, and I'm not getting any of my money back.
DO NOT WASTE YOUR MONEY! Order from a more reliable source!!!
Horrendous customer service; wrong costume
they sent me the wrong version of the costume, and even though I asked for it to be tailor made, it doesn't fit me. the size is a nonsequitor as the costume itself is incorrect and not what was described in the picture. I have been in contact back and forth with them for weeks about this and for a refund and they keep running me around in circles. I called the new york office and left 2 messages, both unanswered. unprofessional and unacceptable conduct. will never buy from them ever again. stay away!
Range of Sizes
I like the female size range for the costumes goes up to 3XL instead of stopping at XL.
Great products great customer service !
There is no way of knowing origin of item
There is no way of knowing origin of country, payed twice as much for the item, than listed.
After paying handling fee for international, I am required to pay handling to pay shipping company as well for handling.
From their customer support\
"Thank you for contacting us.
Sorry for that, maybe it's a custom tax by your country.
The shipping cost never include custom fees, it's really out of our control, it's just your country's custom problem.
Very thank you for your understanding.
Please feel free to contact us if you need any further information.
Thanks and regards."
The cosplay range is amazing and the …
The cosplay range is amazing and the quality is very good too. I highly recommend it.
Great Customer Service & Quality Costumes!
Great customer service and amazing quality costumes!! Very happy with my order and the time it took to ship. Any concerns I had were speedily replied to and sorted!
The service was amazing!!
The service was amazing! They got back to me right away with their response to my questions, everything on the website was set up really easy to access! I actually had a fun time shopping here.
Placed order
Placed order, paid via Paypal... Have tried so many different ways of contacting them because my order still says Pending. My son wanted this costume for Halloween and now will be seriously disappointed. If I knew it was at least on the way, it would be different, but there has been no answer to numerous contact attempts. HORRIBLE CUSTOMER SERVICE!!! I will be filing claim with Paypal to try to get my money returned. SCAMMERS!!!
Horrible experience
Horrible experience. Ordered a custom made costume from them and it was not made to the measurements they requested. They have admitted fault and now will not refund/return the costume as it stated on their website. They have stolen $200 from me!
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