Hatte Probleme mit der Handy-Verbindung. Habe schnelle Vorschläge zur Behebung bekommen und in weiterer Folge das Problem Dank der Hilfe von coolmuster beheben können. Anderes mal hatte ich irrtüml... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Hatte Probleme mit der Handy-Verbindung. Habe schnelle Vorschläge zur Behebung bekommen und in weiterer Folge das Problem Dank der Hilfe von coolmuster beheben können. Anderes mal hatte ich irrtüml... Se mere
Virksomheden har svaret
Customer service was very good. Simplified instructions and prompt response. I was unable to make the product work and in spite of all the suggestions kept getting the "Turn on the debug" option which... Se mere
Virksomheden har svaret
Im 62yr old technology deficient female, was able to download texts in two different formats, only THANKS to timely reply from customer support, so that a client could have "every message" between me... Se mere
Virksomheden har svaret
Hi Sean, So great to receive your advice, information and assistance in my recent communication with you. You handled the matter with common sense and every day genuine language and in a simple... Se mere
Established in 2013, Coolmuster and its firm (found in 2005) is dedicated to creating powerful and user-friendly data management software. Having served users in over 160 countries and earned a high reputation, we’ll continue to spare no effort to help users fully enjoy digital life.
Hai Song Building, Tairan 9th Road, Futian, Shenzhen, Guangdong, China, 518040, Shenzhen, Kina
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Functionality is a 5 star, but the need to re-register every time I open up the program on the PC needs to be changed. The registration license stopped working once the PC version of Coolmuster was updated.
Excellent customer services. Speedy reply and request sorted straight away.
Thank you Annie :)
Программа довольно удобная , и стабильная
It did not work. I repeatedly reached out to them and they offered another product but no refund.

Besvarelse fra Coolmuster
Terrible user interface and too pricey. You get tricked into installing everything than you have yo pay to use it. I highly encourage against using this software.

Besvarelse fra Coolmuster
Thanks to the customer team member for a promptly and easy refund of a cancelled subscription
I was having a late night transferring programs from on pc to another. Could not find license info but I had the receipt. Emailed customer support and was assisted very promptly and professionally. Thank you!
Application was perfect but for me it was one time use. Problem was that your mails went to spam so i was frightened that my card was stolen, I appriciate your understanding and will to resolve my problem, and if I need again your application I ll be more than willing to give you my thrust again
My experience was great because Sean was able help me solve a difficult problem. Also, response was very good...usually within hours which okay for my situation.
Hi Sean,
So great to receive your advice, information and assistance in my recent communication with you.
You handled the matter with common sense and every day genuine language and in a simple format which allowed myself to proceed with the the information you provided and once I loaded that into your product, everything is working perfectly.
Some folk over complicate matters with getting away from everyday common sense advice etc.
Once again many thanks for your assistance.
Enjoy a great Festive Season.
Best wishes Des Stevens.
I purchased a program that I use for transferring folders and SMS from my MB phone to my laptop. Unfortunately, I got some problems with the installation on my new laptop. After contacting Coolmuster I received very quick, friendly and helpful service information on how to fix the problem. Excellent services.
She did her best to help until the problem was resolved.
I needed to cancel my subscription because I didn't require the software anymore. I couldn't log into the site no matter how I tried, but Annie took care of everything for me. Great service, prompt and efficient. Thank you so much!
I purchased the CoolMuster Android Assistant primarily to back up my text messages. Upon purchase, I found it easy to use, intuitive, and comprehensive...except that it only exported the received side of conversations. I definitely needed the Sent side as well, so contacted Customer Service. Sean was very helpful, advising that the Coolmuster tool was not fully functional with Android's Advanced Messaging feature. He recommended a workaround, but that would not help with historical conversations. Since the primary reason for purchase was not possible, I requested a refund and Sean provided it immediately and without fuss. He was informative, helpful, and a pleasure to work with. I will keep my eye on the Coolmuster Android Assistant product, and when upgrades are made that address the Advanced Messaging limitations, I will certainly be inclined to revisit it.
I requested help when my registration did not work and was given a solution which worked straight away. Great service.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.