Confused had my information on record so I was surprised to receive car insurance quotes as my current policy ends in a Month. My renewal quote increased by approximately £200 however confused quotes... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My renewal from current insurance price was extortionate so thought I’d look at confused & was pleasantly surprised that the quotes were so much cheaper & not just a few pounds. I would advise everyo... Se mere
Virksomheden har svaret
From the Comparison site to the Insurer's summary page, all details looked correct. However, after payment, whe the documents arrived, the actual policy had different figures, criteria, etc... Wh... Se mere
Virksomheden har svaret
I use Confused every year and they have always found me an excellent insurance offering. Never understand why my existing car insurance company doesn't realise they will loose the business by putting... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We launched Confused.com in 2002 as the UK’s first insurance comparison site. Because sorting your insurance isn’t something you look forward to. It sits on your to-do list and can leave you asking, 'Did I get the right cover?' 'Did I miss a better deal?' That’s where we come in. We compare prices from a wide range of insurers, so you can see your options in one place and choose what works for you. We started with car insurance, but we’ve grown since then. You can compare a wide range of products, including home, van, bike, pet, life and travel insurance, to name a few. Get your insurance sorted. Just use Confused.com.
Kontaktoplysninger
Cardiff, Storbritannien
- reviews@help.confused.com
- confused.com
4,5
Fremragende
17 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Unable to pay after the protracted…
Unable to pay after the protracted process to complete the documents
18. oktober 2025
Besvarelse fra Confused.com
Thanks for leaving your review.
We’re sorry to hear you had trouble purchasing your quote. We’re an online comparison site and not an insurer, so we do not process any payments.
We’d recommend contacting your chosen insurer directly for help with completing the purchase. You will find their contact details on their website.
Jess, Confused.com Representative
Besvarelse fra Confused.com
Hi Farhad,
We are glad to hear that we provided a great policy rate for you. Thank you for your review.
Jess, Confused.com Representative
I received all the quotes and chose the…
I received all the quotes and chose the one I wanted.
17. oktober 2026
Besvarelse fra Confused.com
Hello Keith,
Thank you for your review. We are glad you found the right option from our selection.
Jess, Confused.com Representative
Easy to arrange & Excellent choice.
Easy to arrange quote and amend as required.
Good selection of Insurers to choose from which show different levels of cover.
One I found was less than half my Home Insurance renewal for same cover.
Easy to complete online or on the app and good reward too...
17. oktober 2026
Besvarelse fra Confused.com
Hello Mr. Calderwood,
We are thrilled to hear that getting and amending your quote was so straightforward. It is fantastic that you were able to compare a great range of options and secure such significant savings on your home insurance policy. We are also delighted that you found our app easy to use and enjoyed the extra reward.
Jess, Confused.com Representative
Quick and easy site to use
Lots of communications from confused.com. Received an extraordinary high quote from the AA, and thankfully I received an email with much better quotes and am satisfied with the insurer I have chosen. Confused.com's site is very easy to navigate with clear options to choose.
16. oktober 2026
Besvarelse fra Confused.com
Hello Natalie,
We are so pleased to hear that our platform helped you find a much better quote and that you are happy with your chosen insurer. It is wonderful to know you found the site easy to navigate with clear options to select from. Thank you for sharing your feedback!
Jess, Confused.com Representative
Besvarelse fra Confused.com
We are glad you enjoyed your experience using our platform to locate great savings so rapidly. Thank you for your review.
Jess, Confused.com Representative
Good price provided
15. oktober 2026
Besvarelse fra Confused.com
Hello Dave,
We’re glad to hear your prices were competitive and we appreciate you taking the time to leave us a review!
We hope you return to Confused.com soon!
Jess, Confused.com Representative
quick and effiecent
17. oktober 2026
Besvarelse fra Confused.com
Hello,
We appreciate you leaving us a great review and are happy to hear that you enjoyed your experience with Confused.com.
We hope you return to Confused.com soon!
Jess, Confused.com Representative
Very helpfull
16. oktober 2026
Besvarelse fra Confused.com
Thank you very much for leaving us a great review Sheila. We highly appreciate your feedback and glad to hear you found our site helpful.
Jess, Confused.com Representative
The experience I had with confused was…18
The experience I had with confused was brilliant first class in every way price given was the best that I recieved including the add ons ps breakdown and windscreen cover thank u for the great deal
18. oktober 2026
Besvarelse fra Confused.com
Hello Keith,
We are so happy to hear that you had such a brilliant experience with us! It is wonderful to know that you received a great deal on your policy, including the extra add-on coverages you needed. Thank you for taking the time to share your positive feedback.
Jess, Confused.com Representative
Besvarelse fra Confused.com
Hello Alan,
We are so pleased to hear that you enjoyed our service and found our online process straightforward and simple to follow. Thank you so much for taking the time to share your positive feedback with us, we truly appreciate it!
Jess, Confused.com Representative
Completed and Accepted in Minutes so quickly and…
Everything was completed so quickly and successfully with the lowest quote accepted!
17. oktober 2026
Besvarelse fra Confused.com
Hello Mrs. Bartell,
We are so pleased to hear that your request was handled so swiftly and that you secured a fantastic rate. Thank you for taking the time to share your positive feedback with us!
Jess, Confused.com Representative
Besvarelse fra Confused.com
Hello Lynda,
We are so pleased to hear that you found the process straightforward and that our pricing details were clear and easy to understand. Thank you for taking the time to share your positive feedback with us; we truly appreciate it!
Jess, Confused.com Representative
MISLEADING QUOTES !!!!…
When I went through to the actual insurers pages, they kept "adding" things on which increased their quote price !!!!
Confused.com needs to check on these and advisee them accordingly !!!
17. oktober 2026
Besvarelse fra Confused.com
Hello Ges,
Thanks for leaving your review.
We understand you’re trying to find the best price possible. We want to clarify that we are a comparison website and do not set the prices ourselves.
All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently.
If you'd like to query a specific price, we recommend contacting that insurer directly. They will be able to explain how they calculated your quote in more detail.
Jess, Confused.com Representative
None of the quotes provided would…
None of the quotes provided would complete payment & next day all prices had increased.
16. oktober 2026
Besvarelse fra Confused.com
Hello Janet,
Thanks for leaving your review.
We’re sorry to hear you had trouble purchasing your quote. We’re an online comparison site and not an insurer, so we do not process any payments.
We’d recommend contacting your chosen insurer directly for help with completing the purchase. You will find their contact details on their website.
Jess, Confused.com Representative
Excellent again
Excellent again, but I had trouble linking to the company Prima who I was going to use. So I went with Direct Line which was more expensive instead.
15. oktober 2026
Besvarelse fra Confused.com
Hello Paul,
We appreciate your five-star rating and positive feedback. We are glad you enjoyed using our service overall. However, we regret the technical difficulty that prevented you from connecting with your preferred provider and led to higher costs.
In future we would recommend contacting your chosen provider directly if you are having issues transferring to them.
Jess, Confused.com Representative
Easy to use phone app
Easy to use phone app. It took me less than 5 minutes to get a new quote for father in laws car insurance.
11. oktober 2026
Besvarelse fra Confused.com
Hi John,
We are glad you enjoyed your experience using our mobile application. Thank you for taking the time to share your positive feedback about how quick and effortless it was to secure a new auto insurance estimate for your family member. We appreciate your support.
Jess, Confused.com Representative
Easy to get exactly what I wanted and…
Easy to get exactly what I wanted and get rewarded for it.
15. oktober 2026
Besvarelse fra Confused.com
Hello Chris,
We are so pleased to hear that you found it simple to secure the exact deal you needed and that you enjoyed receiving your extra perks. Thank you very much for taking the time to share your wonderful feedback with us!
Jess, Confused.com Representative
Review of recent car insurance…
Review of recent car insurance purchased through Confused on 15/10/2026.
Clear price structure with all features and benefits included, giving the option of choosing the best insurance to suit the needs of the individual. The added incentive of the £20 voucher plus Greggs free monthly drink is also very welcome.
I have found Confused to be the cheapest insurance comparison site around.
15. oktober 2026
Besvarelse fra Confused.com
Hello Richard,
It is fantastic to hear that you found a clear and flexible policy tailored to your needs at a great price. We are also delighted that you are enjoying the extra perks and rewards that came with your purchase. Thank you for sharing your positive experience with us.
Jess, Confused.com Representative
While it's good to get lots of quotes…
While it's good to get lots of quotes in one place to compare, the number of emails sent (increasing in frequency as the renewal date approached) is beyond ridiculous, and causes anxiety.
17. oktober 2026
Besvarelse fra Confused.com
Thanks for leaving your review.
We’re sorry to hear you’ve been receiving unwanted emails.
If you’d like to unsubscribe, you can update your preferences when signed into your Confused.com account.
Please go to Account > Settings > Contact preferences to make this change.
Hope this helps!
Jess, Confused.com Representative
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.