Confused had my information on record so I was surprised to receive car insurance quotes as my current policy ends in a Month. My renewal quote increased by approximately £200 however confused quotes... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My renewal from current insurance price was extortionate so thought I’d look at confused & was pleasantly surprised that the quotes were so much cheaper & not just a few pounds. I would advise everyo... Se mere
Virksomheden har svaret
From the Comparison site to the Insurer's summary page, all details looked correct. However, after payment, whe the documents arrived, the actual policy had different figures, criteria, etc... Wh... Se mere
Virksomheden har svaret
I use Confused every year and they have always found me an excellent insurance offering. Never understand why my existing car insurance company doesn't realise they will loose the business by putting... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We launched Confused.com in 2002 as the UK’s first insurance comparison site. Because sorting your insurance isn’t something you look forward to. It sits on your to-do list and can leave you asking, 'Did I get the right cover?' 'Did I miss a better deal?' That’s where we come in. We compare prices from a wide range of insurers, so you can see your options in one place and choose what works for you. We started with car insurance, but we’ve grown since then. You can compare a wide range of products, including home, van, bike, pet, life and travel insurance, to name a few. Get your insurance sorted. Just use Confused.com.
Kontaktoplysninger
Cardiff, Storbritannien
- reviews@help.confused.com
- confused.com
4,5
Fremragende
17 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Confused.com
Hi John ,
We're happy to hear that your overall experience was good. Thank you for your repeated loyalty.
Jess, Confused.com Representative
A lot to choose from.
Simply just clicked on and information filled in then all quotes in one place, easy to navigate and quick response from company. Great experience all round. Thank you.
17. oktober 2026
Besvarelse fra Confused.com
Hello Tony,
We are so pleased to hear that you enjoyed such a quick and smooth process using our site. It is wonderful to know that having your options in one clear location provided you with a great experience overall!
Jess, Confused.com Representative
Besvarelse fra Confused.com
Hello Kat,
We appreciate you leaving us a great review and are happy to hear that you enjoyed your experience with Confused.com.
We hope you return to Confused.com soon!
Jess, Confused.com Representative
Easy to navigate site and make…
Easy to navigate site and make comparisons between insurance policies.
16. oktober 2026
Besvarelse fra Confused.com
Hello Wendy,
We are so pleased you found our website simple to navigate and that it helped you seamlessly compare different policy options. Thank you for taking the time to share your positive feedback with us!
Jess, Confused.com Representative
Emailed me with very reasonable quotes
Emailed me with very reasonable quotes, gave a lot of notice in time for me to renew my insurance without any complications. Thankyou
19. oktober 2026
Besvarelse fra Confused.com
Hi,
We are so pleased to hear that our early renewal reminders gave you plenty of time to secure your insurance smoothly. It is wonderful to know you were happy with the reasonable prices offered. Thank you so much for taking the time to share your positive feedback with us!
Jess, Confused.com Representative
Great & very easy to find the best…
Great & very easy to find the best quote, they were over £200 cheaper than my renewal quote.
17. oktober 2026
Besvarelse fra Confused.com
Hello Mark,
We are absolutely thrilled to hear how easy it was to find a great quote and that you saved over £200 compared to your renewal offer! Thank you so much for taking the time to share your positive experience.
Jess, Confused.com Representative
Great prices
Great service yet again and unbelievable price negotiated by Confused.com 👏🏻👏🏻👏🏻
18. oktober 2026
Besvarelse fra Confused.com
Hi Stewart,
We are so pleased to hear that you experienced great service and were able to secure an unbelievable deal with us. Thank you for taking the time to share your fantastic feedback!
Jess, Confused.com Representative
All good oh everything was really great
16. oktober 2026
Besvarelse fra Confused.com
Hello Rajkumar,
We are so pleased to hear that you had such a wonderful experience with our service. Thank you for taking the time to share your positive feedback, as we truly appreciate it!
Jess, Confused.com Representative
Don't work with insurers that steal
You recommended insurers who are unable to take deposit payments because of their flawed address-matching software. Allianz & Britannia. Nonetheless these insurers then stole funds from my account that I am trying to recover. My insurance ended up costing several £100s more than it should. Plus hours and hours of wasted time.
15. oktober 2026
Besvarelse fra Confused.com
Thanks for leaving your review as your feedback is really important to us.
I’m sorry to hear you had this issue.
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Jess, Confused.com Representative
excellent excellentexcellent…
excellent excellentexcellent excellentexcellent excellent
16. oktober 2026
Besvarelse fra Confused.com
Hi Bruce,
We are glad you enjoyed your experience with us. Thank you very much for your excellent feedback!
Jess, Confused.com Representative
Quick response gave me lot of time to respond
This is my third year with them and I find them very helpful
18. oktober 2026
Besvarelse fra Confused.com
Hello Mohammad,
We are glad to hear that our support team has been consistently useful to you over the past three years.
Jess, Confused.com Representative
Really useful site
18. oktober 2026
Besvarelse fra Confused.com
Hello John,
Thanks for your 5 star review. We're glad to hear you found our site useful.
Jess, Confused.com Representative
Besvarelse fra Confused.com
Hello Peter,
We are so pleased to hear that you found our process so quick and simple to navigate. We truly appreciate you taking the time to share your wonderful feedback with us!
Jess, Confused.com Representative
My renewal from current insurance price…
My renewal from current insurance price was extortionate so thought I’d look at confused & was pleasantly surprised that the quotes were so much cheaper & not just a few pounds. I would advise everyone to look into a comparison site I didn’t go with the cheapest but there were many options. I so I would recommend that no one just auto renews
Thankyou
16. oktober 2026
Besvarelse fra Confused.com
Hello Julie,
We are glad you enjoyed your experience using our service to find a better rate for your policy. Discovering that a recurring premium has increased significantly can be very frustrating, so we are pleased that our platform helped you explore alternative options and secure substantial savings.
It is wonderful to hear that having a wide variety of choices allowed you to select a provider that perfectly suited your needs rather than settling for an automatic extension.
We appreciate you taking the time to share your positive feedback with us and for encouraging others to compare their options before deciding.
Jess, Confused.com Representative
I used more price comparison websites
I used more price comparison websites, Confused. com is always the cheapest, plus you get rewards. Easy to use app.
16. oktober 2026
Besvarelse fra Confused.com
Hello Gabor,
We are so glad to hear that our platform consistently helps you find the best value and that you enjoy using the app.
It is wonderful to know that you are making the most of the extra perks as well. Thank you so much for taking the time to share your positive experience with us!
Jess, Confused.com Representative
Quick and easy
Quick and easy, mainly. A few glitches with the website so it kept returning me to the beginning which was annoying but I got there in the end.
10. oktober 2026
Besvarelse fra Confused.com
Hello Helen ,
We are happy to hear that your overall experience was smooth, and we appreciate your five-star rating. We recognize how frustrating it must have been to encounter technical errors that repeatedly reset your progress while using our website.
We are glad you were able to complete your task despite these interruptions.
Jess, Confused.com Representative
the whole experience went smoothly
17. oktober 2026
Besvarelse fra Confused.com
Hello Graham,
We are so pleased to hear that everything went so seamlessly for you. We truly appreciate you taking the time to share your positive feedback with us!
Jess, Confused.com Representative
Unable to pay after the protracted…
Unable to pay after the protracted process to complete the documents
18. oktober 2025
Besvarelse fra Confused.com
Thanks for leaving your review.
We’re sorry to hear you had trouble purchasing your quote. We’re an online comparison site and not an insurer, so we do not process any payments.
We’d recommend contacting your chosen insurer directly for help with completing the purchase. You will find their contact details on their website.
Jess, Confused.com Representative
Besvarelse fra Confused.com
Hi Farhad,
We are glad to hear that we provided a great policy rate for you. Thank you for your review.
Jess, Confused.com Representative
I received all the quotes and chose the…
I received all the quotes and chose the one I wanted.
17. oktober 2026
Besvarelse fra Confused.com
Hello Keith,
Thank you for your review. We are glad you found the right option from our selection.
Jess, Confused.com Representative
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.