Great company in general but they should stop using UPS as their shipping provider in the UK and only use DPD. I've been waiting for delivery for more than a week, and UPS keeps saying they attempted... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Promt service delivery came as promised and because of urgency order was arranged next day delvery by yourselves. Very good service my faith in human nature is restored. Many thanks Mr F A Jackson W... Se mere
The process could have been made so much easier. I expect if you have set up an EPOS system before then its pretty straight forward, but I haven't and it wasn't! With most EPOS providers you get th... Se mere
Not only was the device cheaper than elsewhere, but the support was also excellent too, the operative helped and even called back as he said he would. He solved a problem for me. Customer service as i... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Get the right hardware to work with your Point of Sale
Kontaktoplysninger
99-101 Regent street, London, Storbritannien
- 020 3874 1470
- hello@commandear.com
- commandear.com
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The actual machine is fine
The actual machine is fine, it was just the setting up the link between that and pay pal the problem and the lack of support from customer care resulting in it not working at my first group as a consultant
Good honest business to deal with
You tell me !!!!!!!
TOP Customer Service
I still haven’t heard back
I still haven’t heard back. You have made a mistake. I have emailed you yet no reply. And now you asking to give you a review.
After placing the order
After placing the order, other than confirmation of the order I have heard nothing more. The chat is a bit and gives no relevant information regarding delivery.
I tried phoning and the answerphone informed me that no one was able to talk to me, just leave a message.
I am still in the dark as to when I will actually receive my order.
great customer service
great customer service, easy to get on the phone and sort out correct model and issues with connecting
Excellent service
Not only was the device cheaper than elsewhere, but the support was also excellent too, the operative helped and even called back as he said he would. He solved a problem for me. Customer service as it should be. I recommend this company and will be back in a few weeks to buy many more items for our warehouse operations, this is based on the service I received.
UPS delivery is a joke.
Great company in general but they should stop using UPS as their shipping provider in the UK and only use DPD. I've been waiting for delivery for more than a week, and UPS keeps saying they attempted delivery without even coming around. Also it's nearly impossible to contact UPS so now I'm left in a viscous cycle of waiting for my order to just be returned so I can reorder and ask them to use DPD. Other than that, great company.
Could be made easier
The process could have been made so much easier. I expect if you have set up an EPOS system before then its pretty straight forward, but I haven't and it wasn't!
With most EPOS providers you get the choice to run their software on Windows, iOS, Android or Mac.. It would be less of a headache if when choosing your hardware you could filter by compatibility with your chosen OS - Click Windows - See all hardware that will work. Also when buying hardware like Receipt printers it would be helpful if there was a suggested product for till rolls - The product I chose had no till roll size information and I had to go google it.
Delivery was quick and the products are good quality - The buying experience for newbies could be improved though.
Have to say we dealt with James who was…
Have to say we dealt with James who was very professional and could not have been anymore helpful.
Would recommend this company for the great customer service.
Thank you
Vincent Mc Kenna
The Chef Shop
6 Wellington Place Belfast BT1 6GE Tel: 028 903 29200
Easy to order
Easy to order, Amazingly quick delivery , really satisfied with the product and so easy to use.
They were really helpul
An early mistake was turned onto a success story by the timely intervention of someone at the company. They'd made a mistake, but helped me find a resolution, which all you can ask really. We are all human, and they reacted well to the situation.
Customer Service second to none
Excemotional service from James. Thank you.
Excellent service
Excellent service, great advice and products arrived as expected.
Really helpful members of staff
Really helpful members of staff. Spoke to May who was able to assist me in everything I needed to get my POS setup in my new shop. Also seem to be the only company with a healthy supply of stock.
never received my goods
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








